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Xerox Phaser 5500 series Maintenance Manual Download Page 45

Paper Jams

Phaser® 5500 Laser Printer

4-47

3.

Pull the jammed paper out of the printer. Confirm that all paper fragments are removed. 

4.

Close Door C. 

5.

If the printer has the 2000-Sheet Feeder (Tray 6), slide the feeder firmly against the printer.

5500-008

B

C

5500-009

B

C

5500-231

Summary of Contents for Phaser 5500 series

Page 1: ...Jam at F on page 4 21 Jam at G on page 4 22 Jam at H on page 4 24 Jam at the Stacker Upper Tray on page 4 25 Paper Size Jam in Tray 1 MPT on page 4 26 Paper Size Jam in Trays 2 5 on page 4 28 Paper Si...

Page 2: ...r A 2 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed Videos are available with...

Page 3: ...ams Phaser 5500 Laser Printer 4 5 3 Close Door A Jam at B Follow these steps to clear the jam 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 5500 003 D A E 55...

Page 4: ...Paper Jams Phaser 5500 Laser Printer 4 6 2 Open Door B 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5500 004 B C 5500 005 C B...

Page 5: ...Paper Jams Phaser 5500 Laser Printer 4 7 4 Close Door B 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5500 006 B C 5500 231...

Page 6: ...ms Phaser 5500 Laser Printer 4 8 Jam at B and C Follow these steps to clear the jam 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 2 Open Door B 5500 230 5500...

Page 7: ...Paper Jams Phaser 5500 Laser Printer 4 9 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 4 Close Door B 5500 005 C B 5500 006 B C...

Page 8: ...Paper Jams Phaser 5500 Laser Printer 4 10 5 Open Door C 6 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5500 007 B C 5500 008 B C...

Page 9: ...Paper Jams Phaser 5500 Laser Printer 4 11 7 Close Door C 8 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5500 009 B C 5500 231...

Page 10: ...Jams Phaser 5500 Laser Printer 4 12 Jam at C Follow these steps to clear the jam 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 2 Open Door C 5500 230 5500 00...

Page 11: ...4 13 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 4 Close Door C 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printe...

Page 12: ...Phaser 5500 Laser Printer 4 14 Jam at D Follow these steps to clear the jam 1 Open Door D 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed A 5500 027 B E D 5500...

Page 13: ...Paper Jams Phaser 5500 Laser Printer 4 15 3 Close Door D Jam at D and A Follow these steps to clear the jam 1 Open Door D 5500 029 A B E D A 5500 027 B E D...

Page 14: ...Paper Jams Phaser 5500 Laser Printer 4 16 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 3 Close Door D 5500 028 B D A E 5500 029 A B E D...

Page 15: ...arning Use caution some components inside Door A may be hot 5 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that al...

Page 16: ...r Jams Phaser 5500 Laser Printer 4 18 6 Close Door A Jam at E Follow these steps to clear the jam Warning Use caution some components inside Door A may be hot 1 Open Door A 5500 003 D A E 5500 001 D A...

Page 17: ...Paper Jams Phaser 5500 Laser Printer 4 19 2 Open Door E 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5500 010 E 5500 011...

Page 18: ...Paper Jams Phaser 5500 Laser Printer 4 20 4 Close Door E 5 Close Door A 5500 012 E 5500 003 D A E...

Page 19: ...aser Printer 4 21 Jam at F Follow these steps to clear the jam 1 Open Door F 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5500 013 E A B D E A B D 5500 014 E...

Page 20: ...r F Jam at G Follow these steps to clear the jam On the front panel of the printer press the i button to view information about the front panel message 1 If visible pull the jammed paper out of the st...

Page 21: ...n on the instruction labels Note If the stapler is in the way slide the stapler toward you then to the right 4 If you opened handle 2a or handle 2b rotate knob 2c counterclockwise as needed 5 Pull the...

Page 22: ...er 5500 Laser Printer 4 24 Jam at H Follow these steps to clear the jam 1 Lift Door H 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 3 Close Door H 5500 270 55...

Page 23: ...ser 5500 Laser Printer 4 25 Jam at the Stacker Upper Tray Follow these steps to clear the jam 1 Pull the jammed paper out of the stacker upper tray 2 Open Door G 3 Close Door G 5500 025 E A B C D 5500...

Page 24: ...oes not match the size of the paper in the tray do the following a Select Change Paper Size then press the OK button b Select Auto Sensed Custom or a listed paper size then press the OK button c If yo...

Page 25: ...er Printer 4 27 5 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confrim that all paper fragments are removed 6 Close Door A...

Page 26: ...2 5 Follow these steps to clear the paper size jam in Trays 2 5 1 Pull out the tray specified on the front panel 2 Verify that the length and width guides are pressed against the paper 3 Push the tra...

Page 27: ...utton e If you selected Custom specify the width and height of the paper Select Custom Width press the OK button scroll to the width of the paper then press the OK button Select Custom Height press th...

Page 28: ...Paper Jams Phaser 5500 Laser Printer 4 30 7 Close Door A Paper Size Jam in Tray 6 Follow these steps to clear the paper size jam in Tray 6 1 Pull out Tray 6 5500 003 D A E 5500 239...

Page 29: ...3 Push the tray completely into the printer 4 Specify the size of the paper by doing the following a In the front panel menus select Printer Setup then press the OK button b Select Paper Handling Setu...

Page 30: ...arning Use caution some components inside Door A may be hot 6 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that al...

Page 31: ...Phaser 5500 Laser Printer 4 33 7 Close Door A Jam at Tray 2 3 4 or 5 Follow these steps to clear the jam 1 Pull the tray specified on the front panel completely out of the printer 5500 003 D A E 5500...

Page 32: ...aper from the printer tray slot Confirm that all paper fragments are removed 3 Remove crumpled paper from the tray 4 Verify that the paper is loaded correctly in the tray and that the guides are press...

Page 33: ...Paper Jams Phaser 5500 Laser Printer 4 35 5 Insert the tray and push it completely into the printer Jam at Tray 1 MPT Follow these steps to clear the jam 1 Open Door A 5500 216 A B C 5500 001 D A E A...

Page 34: ...jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 3 Remove jammed or crumpled paper from Tr...

Page 35: ...A 5 Verify that the paper is loaded correctly in the tray and that the guides are pressed against the paper Jam at Tray 2 and Door A Follow these steps to clear the jam Warning Use caution some compo...

Page 36: ...r Printer 4 38 1 Open Door A 2 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 5...

Page 37: ...r 5500 Laser Printer 4 39 3 Close Door A 4 Pull Tray 2 completely out of the printer 5 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 5500 003 D A E 5500 210...

Page 38: ...er 5500 Laser Printer 4 40 6 Remove crumpled paper from the tray 7 Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper 5500 031 550...

Page 39: ...4 41 8 Insert the tray and push it completely into the printer Jam at Tray 3 and Door B Follow these steps to clear the jam 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from...

Page 40: ...Paper Jams Phaser 5500 Laser Printer 4 42 2 Open Door B 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5500 004 B C 5500 005 C B...

Page 41: ...Paper Jams Phaser 5500 Laser Printer 4 43 4 Close Door B 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer 5500 006 B C 5500 231...

Page 42: ...aser Printer 4 44 6 Pull Tray 3 completely out of the printer 7 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 8 Remove crumpled paper from the tray 5500 211...

Page 43: ...Printer 4 45 9 Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper 10 Insert the tray and push it completely into the printer 5500...

Page 44: ...r 5500 Laser Printer 4 46 Jam at Tray 4 or 5 and Door C Follow these steps to clear the jam 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 2 Open Door C 5500...

Page 45: ...4 47 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 4 Close Door C 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printe...

Page 46: ...Pull the tray specified on the front panel completely out of the printer 7 Pull jammed paper from the printer tray slot Confirm that all paper fragments are removed 8 Remove crumpled paper from the t...

Page 47: ...Printer 4 49 9 Verify that the paper is loaded correctly in the tray and that the length and width guides are pressed against the paper 10 Insert the tray and push it completely into the printer 5500...

Page 48: ...aser 5500 Laser Printer 4 50 Jam at Tray 6 Follow these steps to clear the jam 1 If Tray 1 is open remove the paper from the tray and close it 2 Slide the Tray 6 Feeder away from the printer 5500 221...

Page 49: ...Paper Jams Phaser 5500 Laser Printer 4 51 3 Open Door J and lift the access handle 4 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 5500 232 5500 234 5500 235...

Page 50: ...Paper Jams Phaser 5500 Laser Printer 4 52 5 Close the jam access handle and close Door J 6 Slide the Tray 6 Feeder firmly against the printer 5500 237 5500 236 5500 231...

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