Xerox Fiery EXP4110 Configuration And Setup Download Page 97 | Manualshive

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ROUBLESHOOTING

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ROUBLESHOOTING

This chapter provides troubleshooting tips.

Troubleshooting the Fiery EXP4110

Startup diagnostics are described in the documentation for service technicians. Contact your
authorized service/support center if you see startup error messages on Command WorkStation
or if the Fiery EXP4110 does not reach the Idle state.

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and
alerts to load media, see the Command WorkStation Help.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Check power and cable

This message indicates that the interface cable between the Fiery EXP4110 and the printer is
not connected, or a print job is ready, but the printer is not turned on.

Printer not found

Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the Fiery EXP4110. You must enter names in specific places. The required
names are:

• TCP/IP host name (also known as the DNS name), which is defined by your organization.

Enter the host name as the Server Name in Fiery EXP4110 Setup.

• Remote printer (internal machine) name. Use one of the following:

print
hold
direct

N

OTE

:

If you change the DNS name (also known as the TCP/IP host name) of the

Fiery EXP4110, you must reconfigure one of the utilities on each workstation.

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Summary of Contents for Fiery EXP4110

Page 1: ...SERVER CONTROLLER SOLUTIONS Fiery EXP4110 Configuration and Setup ...

Page 2: ... 2005 Electronics for Imaging Inc The information in this publication is covered under Legal Notices for this product 45051574 22 September 2005 ...

Page 3: ...allation 11 Network server setup requirements 12 Windows networks 12 NetWare networks 12 AppleTalk networks 13 UNIX networks 13 PREPARING FOR FIERY EXP4110 SETUP 15 Levels of access and control 15 Fiery EXP4110 print connections 15 Passwords 16 WebTools 17 Control level examples 18 E mail viruses and E mail printing 18 IP address filtering and port filtering 18 Secure Printing 18 Group Printing Me...

Page 4: ...m the Control Panel 22 Fiery EXP4110 Control Panel 23 Safety warnings 23 Activity light 23 Buttons 24 Display window 24 Functions menu 26 Accessing Setup options 28 About the Control Panel Setup interface 28 Types of Setup screens 29 Server Setup options 30 Network Setup options 32 Port Setup options 33 Protocol Setup options 34 Service Setup options 39 Printer Setup options 56 PostScript and PCL ...

Page 5: ... Network Setup 63 Adapters Ports 63 Protocols 64 Security 65 Services 65 Printer Setup options 74 Printer connections 74 Optimized PDF 74 FreeForm 1 Record Length 74 VDP Search Path 75 PS Setup and PCL Setup options 75 Exiting Setup 75 SETUP OPTION REFERENCE 76 PS PCL Setup options 76 CONFIGURING WEBTOOLS 78 Configuring the Fiery EXP4110 and clients for WebTools 78 ...

Page 6: ...mail address books 88 FTP Printing 91 Setting up printing groups 92 Printing the Configuration page 93 Maintaining optimal Fiery EXP4110 performance 94 Shutting down rebooting and restarting the Fiery EXP4110 95 Shutting down the Fiery EXP4110 95 Rebooting or restarting the Fiery EXP4110 95 TROUBLESHOOTING 97 Troubleshooting the Fiery EXP4110 97 Runtime error messages 97 Confirming the printer con...

Page 7: ...onfiguring networks are beyond the scope of this document For information see the documentation that accompanies your network system Terminology and conventions This document uses the following terminology and conventions Term or convention Refers to Aero Fiery EXP4110 in illustrations and examples Fiery EXP4110 Fiery EXP4110 Mac OS Apple Mac OS X Printer Xerox 4110 Titles in italics Other documen...

Page 8: ...rk servers see the documentation that accompanies your network system System security through access levels and passwords Setup of the Fiery EXP4110 from the Fiery EXP4110 Control Panel Setup of the Fiery EXP4110 from a network computer Setup the Fiery EXP4110 to allow users to use WebTools Administration of the Fiery EXP4110 Troubleshooting Administrator functions described in other documentation...

Page 9: ...the following network protocols rules that enable computers on a network to communicate with each other AppleTalk TCP IP which also includes the BOOTP DHCP FTP HTTP IMAP IPP LDAP LPD NBT POP3 Port 9100 SMB SMTP and SNMP protocols IPX SPX Novell These protocols can run concurrently on the same cable Computers that use other protocols can print through a server that uses one of the supported protoco...

Page 10: ...P4110 to a functioning network Prepare a network node for the Fiery EXP4110 Obtain cable route it to the location where the Fiery EXP4110 is to be installed near the printer and attach the cable to the network connector of the Fiery EXP4110 For details see page 20 3 Setting up the Fiery EXP4110 Configure the Fiery EXP4110 for your printing and network environment see Setting up the Fiery EXP4110 f...

Page 11: ...he Fiery EXP4110 to the network Fiery EXP4110 Setup On the Fiery EXP4110 Control Panel configure at a minimum Server Setup Network Setup and Printer Setup Later configure the remaining Setup menus Client computer Setup At computers where users print to the Fiery EXP4110 Install the appropriate printer files and connect to one or more print connections Install utilities and an Internet browser on c...

Page 12: ...r use DHCP or BOOTP protocols to assign them dynamically Make sure the Fiery EXP4110 name and address are listed in a domain name server DNS or hosts name database used by your system If more than one Fiery EXP4110 print connection is published for example if both the Print queue and Hold queue are published consider creating a printer for each print connection so that users can print to each conn...

Page 13: ...ndery server you select must not be in the same tree as the one you selected in NDS Setup if both NDS and bindery are used by the Fiery EXP4110 AppleTalk networks AppleShare servers require no special configuration UNIX networks When you configure a UNIX workstation with the lpr protocol and connect to the Fiery EXP4110 over a TCP IP network you can print directly to the Fiery EXP4110 Setting up U...

Page 14: ......

Page 15: ...sh these print connections to users on the network when you configure Printer Setup All published connections are constantly checked for the presence of jobs The Print queue and Direct connection give remote users more direct access to the Fiery EXP4110 than the Hold queue Therefore do not publish the Print queue and the Direct connection in environments where maximum control is required In additi...

Page 16: ...e of security for sensitive files Jobs sent to the Direct connection do appear in the Job Log for accounting purposes NOTE To download fonts to the Fiery EXP4110 you must publish the Direct connection Passwords Implement passwords as a means of controlling access to Fiery EXP4110 functions The Fiery EXP4110 allows you to set the following passwords Administrator Operator Windows system password NO...

Page 17: ...or intranet access with WebTools from Windows and Mac OS computers To enable use of WebTools see Configuring WebTools on page 78 Home Home provides you with current information about the jobs processing and printing on the Fiery EXP4110 To use this WebTool you do not need a password For more information see Utilities Print Print allows you to print PostScript EPS PDF and TIFF files directly to the...

Page 18: ...h Text Format or HTML Hypertext Markup Language format and any included JavaScript code You can define a list of authorized e mail addresses on the Fiery EXP4110 Any e mail that the Fiery EXP4110 receives from an e mail address not in the authorized list is deleted For more information see page 88 IP address filtering and port filtering To restrict unauthorized connections to the Fiery EXP4110 you...

Page 19: ...er to print a job The user enters the group name and password from the printer driver or from an override in Command WorkStation The group name is included in the Job Log when the job is printed You can use this feature for accounting purposes and for limiting printing to users who have a valid group name and password For more information see Print Options ...

Page 20: ... EXP4110 supports Unshielded Twisted Pair UTP Unshielded Twisted Pair cabling for these network speeds 10BaseT Category 3 or higher 100BaseT Category 5 or higher 4 pair 8 wire short length 1000BaseT Category 5e or higher 4 pair 8 wire short length The cable uses an RJ 45 connector that plugs into the RJ 45 socket on the Fiery EXP4110 TO CONNECT TO THE ETHERNET BOARD Connect the network cable to th...

Page 21: ...me you perform Setup you must use the Control Panel Configure at a minimum Server Setup Network Setup and Printer Setup in that sequence After the initial Setup you can change Setup options from the Control Panel page 23 or a Windows computer page 59 Most Setup options can be set using either of these methods If you do not configure the remaining Setup menus the Fiery EXP4110 uses default settings...

Page 22: ...ms that transmit print jobs to the Fiery EXP4110 Printer Setup to specify how print jobs and queues are managed PS Setup to specify PostScript settings PCL Setup to specify PCL settings Job Log Setup to specify how the Fiery EXP4110 handles its log of printed jobs Font Archiving to back up and restore fonts The Change Password option in the Setup menu allows you to create and change the Administra...

Page 23: ...al leaks out do not inhale ingest or touch it If the material gets on your skin or clothing wash it off with soap and water immediately Do not touch or put pressure on the display window This will change the color of the window Activity light The activity light indicates the current Fiery EXP4110 activity If the light is 1 Up button 2 Menu button 3 Down button 4 Activity light 5 Line selection but...

Page 24: ...r appears in the display window next to the button Menu button Press this button to view other screens Under normal operation the Control Panel displays the Info RIP or Print Status screen with information about the status of the Fiery EXP4110 If you press the Menu button the Functions menu is displayed and you can perform additional operations see page 26 If a job is processing or printing press ...

Page 25: ...splays information about the current server and software Server Name The Fiery EXP4110 name as it is configured in Setup Status The current status of the Fiery EXP4110 The Fiery EXP4110 status can be Idle Initializing Busy Processing or Printing Megabytes The space in megabytes available on the Fiery EXP4110 hard disk for example 756MB Version The system software version running on the Fiery EXP41...

Page 26: ...e Fiery EXP4110 Job Log Prints a log of the last 55 jobs PS Font List PCL Font List Prints a list of all fonts currently on the Fiery EXP4110 hard disk FTP Log Prints an FTP log listing recent FTP activity This FTP log is useful to the network administrator E mail Log Prints a log listing recent e mail activity This E mail log is useful to the network administrator NOTE To print the E mail or FTP ...

Page 27: ...0 The following options are available from the submenu that appears Restart Server Resets the server software but does not reboot the entire system Network access to the Fiery EXP4110 is temporarily interrupted and all currently processing jobs are aborted and might be lost Shut Down System Shuts down all Fiery EXP4110 activity properly Reboot System Shuts down and then reboots the Fiery EXP4110 C...

Page 28: ...ver Setup Network Setup and Printer Setup in that order This is the minimum required for initial Setup Later you can complete the remaining Setups either from the Control Panel or a Windows computer 6 Set an Administrator password to protect your Setup from unauthorized changes For information see page 81 About the Control Panel Setup interface When you perform Setup from the Control Panel you can...

Page 29: ...ttings are retained If necessary the Fiery EXP4110 restarts after you exit from the Setup menu Multiple choice questions You are given choices that appear as buttons on the touch panel for example Yes or No or a list of options from which to choose Only one choice is displayed at a time in highlighted text The currently selected value appears first Use the up and down arrow buttons to scroll throu...

Page 30: ...tem Date Enter the correct system date in the standard form for your use The date appears on the Job Log System Time Enter the correct system time Enter the time based on the 24 hour clock in the form HH MM Hours Minutes The time appears on the Job Log Time Zone Set the date and time the Fiery EXP4110 displays as the default Select the appropriate time zone from a list of supported zones Daylight ...

Page 31: ... Print queue Users with Administrator or Operator access to the job management tools can reprint jobs from the Printed queue without resending them to the Fiery EXP4110 If you select No jobs are deleted from the Fiery EXP4110 hard disk immediately after they are printed Jobs Saved in Printed Queue 1 99 10 This option appears only if Enable Printed Queue is set to Yes Specify the number of jobs to ...

Page 32: ...enus that allow you to choose port types protocols and network services You must perform Port Setup and enable at least one port You should display and select options only for the network systems that are currently used at your site If your network requirements change you can change Network Setup at any time If the Fiery EXP4110 is configured to enable more than one protocol it automatically switc...

Page 33: ...propriate settings for the protocol or protocols you will use 7 When you have finished entering protocol settings choose Exit Protocol Setup and then choose Service Setup 8 Enter the appropriate settings for the services you will use The options are described in detail in the following pages TO EXIT NETWORK SETUP 1 When you have finished entering service settings choose Exit Network Setup 2 Choose...

Page 34: ...tup options To configure the Fiery EXP4110 choose each protocol and enter the settings for that protocol You can enable AppleTalk TCP IP and IPX SPX communication simultaneously AppleTalk Setup Enable AppleTalk Yes No Yes Select Yes if you have an AppleTalk network connected to the Fiery EXP4110 This setting enables the Fiery EXP4110 to communicate over AppleTalk networks AppleTalk Zone List of zo...

Page 35: ... network and the protocol you select in the following option DHCP or BOOTP the IP address can change Select No to assign the Fiery EXP4110 a static IP address If you select No you proceed to the IP Address option where you manually set the IP address Select protocol DHCP BOOTP DHCP This option appears only if you answered Yes to Enable Auto IP Configuration Select the protocol over which the Fiery...

Page 36: ... Automatically Use this option to set the gateway address for printing with TCP IP If your network uses a gateway you must change the default to a correct gateway address for your network DNS Setup DNS Setup You can configure the Fiery EXP4110 so that it can access an appropriate DNS server With the DNS server when connecting the utilities or WebTools from remote workstations to the Fiery EXP4110 ...

Page 37: ...ons you can close unnecessary ports and help reject inbound access from the network IP Filtering By default the Fiery EXP4110 permits all IP addresses To control access you can set an IP address or a range of IP addresses Enable IP Filter Yes No No Select Yes to allow the Fiery EXP4110 to proceed to the subsequent IP filtering settings Default Policy Accept Deny Accept Select Accept to accept IP a...

Page 38: ... Disabled Select Enabled to enable the 135 port to allow Windows XP to use remote procedure call RPC functions 137 139 NETBIOS Enabled Disabled Enable Select Enabled to enable the 137 139 NetBIOS ports SMB printing 161 162 SNMP Enabled Disabled Enabled Select Enabled to enable the 161 162 snmp ports Command WorkStation 445 SMB IP Enabled Disabled Enabled Select Enabled to enable the port 445 for S...

Page 39: ... frame types manually You must choose at least one frame type to enable IPX SPX protocols Select each frame type used on your IPX SPX network An asterisk appears beside each selected frame type Press the line selection button again to cancel a selected frame type Use the up and down arrow buttons to scroll to additional frame types The Fiery EXP4110 binds to each frame type as you select it When y...

Page 40: ...NDS first If you set up NDS after Bindery you will overwrite Bindery Setup NOTE If your network uses both NDS and Bindery and uses NetWare servers in bindery emulation the Fiery EXP4110 cannot service NDS and bindery emulation servers on the same NDS tree NDS Setup Before entering NDS settings make sure the Fiery EXP4110 is connected to the network and that you have configured an NDS directory tre...

Page 41: ...tree selection and there are also current Bindery settings you are alerted that they will be deleted If you continue with NDS Setup you can replace Bindery settings later If you do not want to continue press the Menu button to exit NDS Setup Is user login needed to browse NDS tree Yes No No Select No if no password is required to browse the tree You can proceed to navigate to the Print Server obje...

Page 42: ...nt browse screen the top line represents your current location The second line contains A list of objects in the current container directly below your current location The symbol to go up one level With a container object selected choose OK to travel down the tree or choose to go up the tree When you select an object and choose OK that object is displayed on the top line and the second line lists ...

Page 43: ... OK that object is then displayed on the top line and the second line lists objects contained within When the container that contains Print queues is displayed in the second line choose OK In the next screen choose and choose OK to select the object in the top line When the Fiery EXP4110 displays the container name choose OK to return to PServer Setup Proceed with Bindery Setup see page 43 set the...

Page 44: ...onnect the Fiery EXP4110 from a file server to which it is currently connected Remove a file server when you want to reduce the number of connections to the Fiery EXP4110 or reassign the connection to a different NetWare file server To Exit Bindery Setup allows you to exit this menu after you have added all servers viewed a list of file servers or removed a file server from the list NOTE If you ch...

Page 45: ...administrator or supervisor if you have those privileges Enter Your Login Name guest This option and the next appear only if you selected Enter Login Name for the File Server Login Enter your login name or select guest Enter Your File Server Password Enter the password for logging in to your NetWare file server If you selected From List If you selected Search by Name Add Server List of all servers...

Page 46: ...w the list of file servers currently connected to the Fiery EXP4110 that is servers you have added in Bindery Setup You are notified if there are none When you choose OK you return to the Bindery Setup menu Edit Connection On each connected NetWare file server you have defined a print server to handle Fiery EXP4110 print jobs Choose this option to change the print server assigned to the Fiery EXP4...

Page 47: ... mind and do not want to remove any of the file servers press the Menu button You can choose another Bindery Setup option such as adding another file server or choose Exit Bindery Setup and proceed to set the polling interval To Exit Bindery Setup Press OK to exit Bindery Setup after you view a list of IPX file servers remove a file server from the list or connect all the configured NetWare file s...

Page 48: ...s the Fiery EXP4110 to be listed on the network so that Windows clients can print to a particular print connection Hold Print or Direct on the Fiery EXP4110 without any other networking software For information about setting up a Windows computer for Windows printing see Printing from Windows and your Windows documentation Windows printing runs via TCP IP so you must configure TCP IP on the Fiery ...

Page 49: ... printing Server Name Default Name The server name is the name that will appear on the network for accessing the Fiery EXP4110 via SMB The default name is the same as the server name assigned in Server Setup see page 30 Server Comments Server comments optional can contain information about the printer These comments are listed in the Fiery EXP4110 Properties in Network Neighborhood and can be up t...

Page 50: ...he Internet Printing Protocol IPP You must enable Web Services For information about setting up user computers to use IPP printing see Printing from Windows Port 9100 Setup Enable Port 9100 Yes No Yes This option enables applications to open a TCP IP socket to the Fiery EXP4110 at Port 9100 to download a print job Port 9100 Queue Direct Connection Print Queue Hold Queue Print Queue Specify the Fie...

Page 51: ... e mail and to print an E mail Log Outgoing Server 127 0 0 1 Enter the IP address or DNS name of the server SMTP on your network that handles outgoing e mail Incoming Server 127 0 0 1 Enter the IP address or DNS name of the server POP3 IMAP on your network that handles incoming e mail Server Type POP3 IMAP POP3 Choose the type of mail server Fiery E mail User Name youremail yourdomain com Enter th...

Page 52: ... not necessarily the same as User Name Use the following characters for the account name 0 9 A Z _ Password Enter the password for the e mail account up to a maximum of 16 characters Administrator E mail User Name youremail yourdomain com Enter the user name of the Administrator e mail account up to a maximum of 80 characters This is typically the part of the e mail address that precedes the symbo...

Page 53: ...the proxy server on your network This option appears only if you selected Yes to Enable Proxy Setup Proxy Server Port Number 1 65535 21 Enter the port number of the proxy server on your network This option appears only if you selected Yes to Enable Proxy Setup Proxy Server Timeout sec 1 999 30 Enter the length of time in seconds that the Fiery EXP4110 should try to connect to each proxy server bef...

Page 54: ... EXP4110 for the settings to take effect To confirm the settings print a Configuration page SNMP Setup Enable SNMP Yes No Yes Select Yes to enable SNMP This option enables SNMP communication over a TCP IP or IPX connection SNMP Read Community Name SNMP Community Name public You can change the SNMP Community Name public which is used for reading and writing When it is changed the new community name...

Page 55: ... Select Yes if queries to your LDAP server require authentication If you select Yes you are prompted to enter the User Name Password and Domain for the authentication If you select No the authentication method is Anonymous The Fiery EXP4110 supports the following authentication methods Anonymous for Lotus Domino NetWare and Windows 2000 Server 2003 servers Simple for Lotus Domino and NetWare serve...

Page 56: ...DAP server The Fiery EXP4110 will search the area of the directory specified by the search base Remote Access Setup Enable Remote Access Yes No No Select Yes to enable Remote Desktop a Microsoft application that allows remote computers to manage and control the Windows desktop features of the Fiery EXP4110 Exit Service Setup This returns you to the main Network Setup menu Choose Exit Network Setup...

Page 57: ...basis Only queues published in Printer Setup are available to users Publish Hold Queue Yes No Yes Use this option to allow users to print or download jobs to the Hold queue Jobs in the Hold queue can only be printed by copying or moving the jobs to the Print queue with Command WorkStation Save Changes Yes No Yes Select Yes to activate any changes made in Printer Setup select No to return to the ma...

Page 58: ...8 Administrative functions in the Setup menu The remaining choices in the Setup menu are intended to help you manage print jobs but are not required for printing For information about See Job Log Setup page 85 Change Password page 81 Clear Server page 86 ...

Page 59: ...Local Setup uses a Windows XP Embedded control panel Fiery Server Setup Remote Setup Performed from a network computer using Configure or Command WorkStation Windows Edition Both methods of Setup are similar This chapter discusses primarily Local Setup For information about Remote Setup options see Configure WebTools Help Local Setup from the Fiery EXP4110 Access local Fiery EXP4110 Setup in any o...

Page 60: ...ick OK to close the entire Setup window Remote Setup Remote Setup is performed from a computer using Configure or Command WorkStation Windows Edition Remote Setup is not supported for Command WorkStation Macintosh Edition TO ACCESS CONFIGURE 1 Start your Internet browser and type the IP address of the Fiery EXP4110 2 Click the Configure tab on the Fiery EXP4110 home page 3 Click Launch Configure 4...

Page 61: ...ot assign them the same name Date and Time sets the system date and time of the Fiery EXP4110 Press Set and enter the correct date and time You can also set the date and time automatically by specifying an Internet time server Passwords see page 81 Auto Print Job Log Every 55 Jobs specifies whether the Fiery EXP4110 prints the Job Log after every 55 jobs The Job Log lists the last 55 jobs processe...

Page 62: ...and WorkStation when a job is being processed If you select Yes the preview thumbnail is displayed in the Processing area of the Activity Monitor Start Page specifies whether the Fiery EXP4110 prints a start page when it is turned on or restarted The Start Page displays information about the Fiery EXP4110 including server name current date and time amount of memory installed network protocols enab...

Page 63: ...t sharing SMB HTTP support WWW Internet Printing Protocol IPP printing Port 9100 printing E mail Service and FTP Service Adapters Ports In local Setup only the installed network boards are displayed You cannot change this information From remote Setup you can enable Ethernet These options are described in the following section Ethernet Port Setup Enable Ethernet allows you to connect the Fiery EXP...

Page 64: ...cumentation that accompanies Windows 5 Click OK to close the Properties dialog box 6 Click OK to close the Local Area Connection Properties control panel AppleTalk The current AppleTalk zone is displayed IPX SPX Use this option to specify IPX SPX frame types The Fiery EXP4110 supports the following Ethernet frame types for IPX SPX Ethernet 802 2 Ethernet 802 3 Ethernet II and Ethernet SNAP You can...

Page 65: ...P4110 to resolve a name to an IP address Security IP Filtering Setup allows you to restrict unauthorized connections to the Fiery EXP4110 You can permit access to only users whose IP addresses are within a defined range of IP addresses Commands or jobs sent from unauthorized IP addresses are ignored by the Fiery EXP4110 Port Blocking Setup allows you to restrict unauthorized connections to the Fie...

Page 66: ...Bindery Setup Poll Interval Setting up the Fiery EXP4110 for NDS printing Only one NDS tree can be connected To specify or change the NDS Tree click Modify and specify settings in the NDS Print Server dialog box as follows The currently selected NDS Tree and Print Server are displayed TO SPECIFY THE NDS TREE SETTING FROM LOCAL SETUP 1 Select Enable NDS and click Modify ...

Page 67: ...ROM A NETWORK COMPUTER 67 2 In the NDS Connection dialog box double click an NDS tree in the list on the left 3 Navigate to the NDS container and click OK If necessary enter the password 4 Select a container from the Containers list ...

Page 68: ...er from the Select Print Server list The full path to the print server appears Another way to change the path is to click Edit and type the path to the print server 6 Click OK The Server Setup dialog box appears displaying the path to the selected print server on the Network Setup tab ...

Page 69: ...ndery connections click Modify and specify settings in the Bindery Connections dialog box as described in the following procedures TO ADD BINDERY CONNECTIONS FROM LOCAL SETUP 1 Click Modify in the Bindery Setup dialog box The Bindery Connections dialog box appears 2 Select a file server from the Select File Server list If the File Server User Name and Password dialog box appears type the appropria...

Page 70: ...eat the preceding steps You can connect a maximum of eight servers 4 When you finish adding servers click Close When you return to the Network Setup tab the connected servers appear in the Bindery Settings area TO REMOVE BINDERY CONNECTIONS FROM LOCAL SETUP 1 Click Modify in the Bindery Setup dialog box The Bindery Connections dialog box appears 2 Select a server from the Connected Server list and...

Page 71: ...mment allows you to type information about the printer These comments are listed in the Properties of the Fiery EXP4110 in Network Neighborhood Domain or Workgroup allows you to assign the workgroup or domain where the Fiery EXP4110 should appear Auto IP specifies whether to allow the Fiery to obtain the IP address automatically for the WINS Name Server if you have already enabled IP Auto in Proto...

Page 72: ...e that requires authentication or encryption with the SNMP server type the name in the Secure User Name field and specify the following information User Authentication Type MD5 or SHA User Authentication Password password for reading MIB values based on secure user name User Privacy Type type of encryption DES or None User Privacy Password Web Services and IPP Printing Enable Web Services allows y...

Page 73: ...to which FTP jobs are sent In addition to the standard print connections hold and print published virtual printers are also listed E mail Internet Fax Service Setup Enable E mail Services enables e mail services required for all e mail Internet Fax client services Enable Print via E mail allows print jobs sent via e mail Internet Fax to be accepted If this option is cleared print jobs sent via e m...

Page 74: ...ssword for accessing the mailbox account on the mail server Administrator E mail Address allows you to type the user name specified in Fiery EXP4110 Setup The administrator authorizes a unique e mail address to remotely administer e mail services If an error occurs while you are sending a job to e mail E mail Service sends an error message to the Administrator E mail Address specified The administ...

Page 75: ...Specification PS Setup and PCL Setup options For information about these Setup options see PS PCL Setup options on page 76 Exiting Setup When you finish specifying Setup options click OK to close the Setup dialog box You are notified that you must restart the Fiery EXP4110 for the new settings to take effect Restart now or later If Command WorkStation is running the connection to the Fiery EXP4110...

Page 76: ...A4 A3 Letter Tabloid Converts paper sizes in documents automatically to the default paper sizes specified For example if you select Letter 11x17 A4 A3 a letter size document is automatically printed on A4 paper This option works in conjunction with the Default Paper Sizes option For example if Convert Paper Sizes is set to Letter 11x17 A4 A3 and Default Paper Sizes is set to US then jobs are print...

Page 77: ...ob the document name the server name the time the job was printed the number of pages printed and the status of the job If a PostScript error occurs and the Print to PS Error option is set to Yes the cover page lists the PostScript error message instead of the job status Print Master Yes No Select Yes to print a FreeForm master when created and printed to the Fiery EXP4110 The master is retained o...

Page 78: ...EBTOOLS ON THE FIERY EXP4110 1 In Fiery EXP4110 Network Setup enable TCP IP 2 Set a valid unique IP address subnet mask and gateway address if required for the Fiery EXP4110 3 Enable Web Services 4 In Fiery EXP4110 Printer Setup confirm that the Print queue is published TO SET UP WEBTOOLS ON A COMPUTER 1 Enable TCP IP networking 2 Assign the workstation a valid unique IP address subnet mask and ga...

Page 79: ...ng system software page 83 Clearing the Fiery EXP4110 page 86 Saving and restoring Fiery EXP4110 configuration settings page 87 Managing address books for E mail Printing page 88 Printing a Configuration page page 93 Maintaining optimal Fiery EXP4110 performance page 94 Shutting down rebooting and restarting the Fiery EXP4110 page 95 Setting up network servers to manage and share printing services...

Page 80: ...ng the Direct connection Print queue or Hold queue to end users on various platforms Printer Setup page 9 and page 74 Setting up printing installing PostScript printer drivers and PPD files installing user software Printing from Windows Printing from Mac OS Troubleshooting Fiery EXP4110 Setup Troubleshooting For these tasks See ...

Page 81: ...We strongly recommend that you set at least an Administrator password to protect the Fiery EXP4110 from unauthorized changes to Setup Keep track of the passwords that you set To remove a password that you cannot remember you must reinstall the system software Passwords from the Control Panel From the Control Panel you can change only the Administrator password To change the Operator password use C...

Page 82: ...fy New Password fields Changing the Windows XP system password The Fiery EXP4110 is set with a Windows XP system password To ensure network security in your environment the administrator must change the password TO CHANGE THE WINDOWS XP PASSWORD FOR THE FIERY EXP4110 1 Press Ctrl Alt Delete on the Windows keyboard The Windows Security dialog box appears NOTE If you are using the Welcome screen on ...

Page 83: ... Fixes unless your authorized support center recommends that you do so TO CHECK FOR SOFTWARE UPDATES FROM WEBTOOLS 1 Start the Configure WebTool 2 Click Launch Configure 3 Type the Administrator password and click OK 4 Click Server System Update 5 Select Enable Automatic Update and choose a method for updating the Fiery EXP4110 Notify when updates are available Download updates and notify Install ...

Page 84: ...4110 Notify when updates are available Download updates and notify Install updates which allows you to download and install updates on the Print Server Specify the Day and Time to restart the Print Server automatically after the updates are downloaded 6 If you use a proxy server to connect through a firewall to the Update server select Enable Proxy and enter the appropriate information Address Pro...

Page 85: ...s Yes No No Use this option to specify whether the Fiery EXP4110 prints the Job Log after every 55 jobs Setting the Job Log for automatic printing is useful if accounting for each printed page is important at your site Auto Clear Job Log Every 55 Jobs Yes No No Use this option to specify whether to clear the Job Log after every 55 jobs If you do not enable this option and do not clear the Job Log ...

Page 86: ...ame time you store and save data on the Fiery EXP4110 hard disk Never damage the Fiery EXP4110 hard disk and do not turn off the system while accessing the hard disk For instructions on how to turn on and turn off the Fiery EXP4110 see page 95 If the Fiery EXP4110 hard disk or system software experiences technical difficulties data stored and saved on the Fiery EXP4110 hard disk may be irretrievab...

Page 87: ...ese files on the Fiery EXP4110 Address books Member printing groups Paper Catalog TO BACK UP FIERY EXP4110 SETTINGS 1 On the General Setup tab select Save Restore Configuration 2 Click Save Configuration 3 In the dialog box that appears accept the default file name or type a new name for the backup file 4 Click Save TO RESTORE THE FIERY EXP4110 SETTINGS 1 On the General Setup tab select Save Resto...

Page 88: ...4110 for printing User includes users who have scanning access Fax is used for Scan to Internet FAX This address book is used for sending scan files via Internet FAX to the Fiery EXP4110 You cannot send an e mail to the Fiery EXP4110 E mail Service also allows the administrator to overwrite the address book add new addresses remove addresses and retrieve current addresses on the Fiery EXP4110 When...

Page 89: ...s book The Fiery EXP4110 also lists any addresses that cannot be added and includes the reason To clear an address book ClearAddressBook name of address book For example ClearAddressBook User Address Book name of address book cleared or Address Book name of address book not cleared For example Address Book User cleared If the address book is not cleared the reason is given To delete an address fro...

Page 90: ...es as a text file or save the message for your record TO RESTORE AN ADDRESS BOOK TO THE FIERY EXP4110 1 Start your e mail application 2 Open a new message window 3 Type the e mail address of your print server in the To line 4 Type the command of a specified address in the Subject line For the User type GetAddressTo User For the Administrator type GetAddressTo Admin or GetAddressTo Print 5 Copy the...

Page 91: ...on and connect to the Fiery EXP4110 2 From the Server menu choose Printing Groups 3 Click Create 4 Type the user name for Group Name and the password for Password This setting is available when you add a new user for FTP printing NOTE A maximum of 100 users can be registered for FTP printing 5 Confirm the password for Verify Password 6 Click Add and click OK You are now able to print to an FTP ser...

Page 92: ...ROUPS AND PASSWORDS 1 In Command WorkStation choose Printing Groups from the Server menu 2 Click Create 3 In the Group Name field type a group name for the printing group 4 In the Password field type a password for the group and retype the password in the Verify Password field 5 Click Add to move the new group into the window TO CHANGE PRINTING GROUPS AND PASSWORDS 1 In Command WorkStation choose ...

Page 93: ...print a Configuration page to confirm your settings Post the current Configuration page near the Fiery EXP4110 for quick reference Users need the information on this page such as the current printer default settings TO PRINT THE CONFIGURATION PAGE FROM COMMAND WORKSTATION 1 In Command WorkStation choose Print Pages from the Server menu 2 Click Configuration 3 Click Print ...

Page 94: ...urring print jobs or jobs that are not urgent to the Hold queue At low traffic times the administrator or a user of the job management tools with Operator privileges can move or copy all the Hold queue jobs to the Print queue for printing Reduce unnecessary network communication Large numbers of users running Fiery utilities especially with frequent updates may have a significant effect on Fiery E...

Page 95: ...and Printing areas If the system has just finished processing wait at least five seconds after the system reaches Idle before beginning the shutdown procedure 2 On the Fiery Advanced Controller Interface close all open applications except FieryBar 3 From the Windows Start menu choose Shut Down 4 Choose Shut Down and click OK Rebooting or restarting the Fiery EXP4110 Restarting the Fiery EXP4110 re...

Page 96: ...4110 is not receiving processing or printing any files If necessary wait until Command WorkStation shows no processing or printing jobs in the Active Jobs window or FieryBar shows Idle in both the RIPping and Printing areas 2 Close all open applications except FieryBar 3 Right click FieryBar and choose Restart Fiery from the menu that appears 4 Click OK when the confirmation message appears Wait f...

Page 97: ...Mac OS applications Check power and cable This message indicates that the interface cable between the Fiery EXP4110 and the printer is not connected or a print job is ready but the printer is not turned on Printer not found Most failures to find a printer on the network are due to conflicting or missing name or address settings for the Fiery EXP4110 You must enter names in specific places The requ...

Page 98: ...as described in Connecting to the Network The network should already be installed and operational 5 Turn on the printer and then the Fiery EXP4110 In this location For this item IPX SPX networks TCP IP networks See Server Setup Server Name option Administrator defines name Administrator defines name page 61 Windows hosts file host name DNS name TCP IP host name page 9 Windows setup for TCP IP lpd ...

Page 99: ...connect to the Fiery EXP4110 with Command WorkStation If there is a problem connecting to the Fiery EXP4110 an error message is displayed The problem can occur when The Fiery EXP4110 is initially turned on The Fiery EXP4110 restarts You have changed settings affecting the server address and have not reconfigured the connection to the server If you experience this problem try the following solution...

Page 100: ......

Page 101: ...rk computer 64 zone 64 AppleTalk Setup from Control Panel 34 from Control Panel summary 32 AppleTalk Zone option 34 authentication SNMP 72 Auto Clear Job Log Every 55 Jobs option 61 85 Auto Print Job Log Every 55 Jobs option 61 85 B Bindery file servers connecting 44 69 emulation mode 39 65 Bindery Setup adding Bindery connections 44 69 on server 43 to 47 69 removing Bindery connections 47 70 requ...

Page 102: ... option 76 Courier font substitution with 76 cover page printing at end of job 77 D date setting 30 61 Daylight Saving option 30 Default Paper Sizes option 76 Default Policy option 37 Delete Entry option Security Setup 37 device name 30 61 98 DHCP protocol 35 Direct connection described 15 16 publishing 57 74 required for downloading fonts 16 disconnecting a Bindery file server 44 47 disk space 94...

Page 103: ...Setup 35 Ethernet Setup from remote Setup Port Setup 63 Ethernet Speed option 34 63 Exit Bindery Setup 56 exiting Setup Control Panel 57 E mail Service Setup option 73 F FieryBar accessing Setup 59 File Server 69 File Server Login option 45 File Server Password Bindery 45 File Server Bindery 69 Font Number PCL option 76 font pitch 77 Font Source option 77 font substitution 76 fonts printer fonts o...

Page 104: ...le Bindery file servers connecting 44 N naming the server 30 97 Navigate NDS Tree to the Print Server option 42 Navigate to NDS tree to User Login object message 41 NDS Novell Directory Services 39 65 enabling 41 print queue subtree 43 Setup on server 40 setup requirements 40 NDS Print Server 66 NDS Setup option 40 NDS tree browsing 40 41 66 browsing to print queue root 42 browsing to Print Server...

Page 105: ...anel 33 Ethernet Setup 33 Ports information Setup 63 PostScript error 77 PostScript Setup see PS Setup Preview While Processing 62 Preview While Processing option 31 Primary DNS Server option 36 Print WebTool 17 Print Cover Page option 77 Print Job Log Every 55 Jobs option 85 Print Master option 77 Print Pages command Control Panel 26 Print queue 16 31 57 74 described 15 16 publishing 57 print que...

Page 106: ...0 Run Diagnostics command from Control Panel 27 Run Setup command from Control Panel 27 S Safe Erase 62 safety 23 Save Changes Job Log Setup Control Panel 85 Network Setup Control Panel 33 Printer Setup Control Panel 57 Setup Control Panel 32 Save Changes option 32 57 85 Search Name option adding a file server 44 Secondary DNS Server option 37 Secure Erase option 31 Secure Print command from Contr...

Page 107: ...et option 77 System Date option 30 61 system settings restore 87 saving 87 system software saving and restoring 62 system software updating 83 System Time option 30 61 System Update 62 T TCP IP Ethernet Setup from Control Panel 35 host name 97 lpd printing 71 protocol setup 34 published connections 57 settings 64 Setup from Control Panel 34 summary 32 with UNIX workstations 13 terminology 7 termin...

Page 108: ...the server 35 required print connections 57 V VDP Search Path 75 View Server List option 46 View Server List Bindery Setup explained 44 W warning display window breakage 23 Web Services Setup 50 72 WebTools enabling 50 72 Home 17 Windows printing 48 71 domain issues 12 selecting drivers for 49 setting domain or workgroup 49 71 Windows Setup options 48 WINS IP Address option 49 71 WINS name server ...

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