background image

Configuration and Setup

Xerox

®

 EX 570 Print Server Powered by Fiery

®

 / 

Xerox

®

 EXi 570 Print Server Powered by Fiery

®

Summary of Contents for EX 570

Page 1: ...Configuration and Setup Xerox EX 570 Print Server Powered by Fiery Xerox EXi 570 Print Server Powered by Fiery ...

Page 2: ... 2013 Electronics For Imaging The information in this publication is covered under Legal Notices for this product 45118516 3 June 2013 ...

Page 3: ...ions 13 Hold queue 14 Print queue 14 Direct connection 14 Additional security features 15 Controlling email access to the EX i Print Server 15 Restricting IP addresses and ports 15 Secure Printing 15 LDAP authentication 15 Network requirements 16 Network protocols 16 Windows networks 16 AppleTalk networks only for font download support 16 UNIX networks 17 Physical connection to the network 18 Prep...

Page 4: ...nfo tab 26 Scan tab 27 Tools tab 27 Calibrate tab 27 Setup options on the printer touch panel 27 802 1x Setup 29 SETTING UP FROM A CLIENT COMPUTER 31 About Configure 31 About Fiery Setup Wizard 32 WEBTOOLS 34 SETUP OPTION REFERENCE 35 Regional Settings 35 PS options 35 PCL options 37 BACK UP AND RESTORE SETTINGS 38 Backup Restore 38 Fiery System Restore 39 ...

Page 5: ...ash drive 47 Email address books 48 Types of address books 48 Restoring address books 49 Administrator commands for managing address books 50 Mobile device printing 51 EX i Print Server Setup for Direct Mobile Printing 51 Additional Direct Mobile Printing requirements 52 PrintMe cloud printing 52 Setting up PrintMe cloud printing 53 VDP Search Path 53 User defined search paths for a single job 54 ...

Page 6: ...CONTENTS 6 Runtime error messages 57 Printer not found 57 Cannot connect to the EX i Print Server with utilities 58 Cannot connect to the EX i Print Server with Command WorkStation 58 INDEX 59 ...

Page 7: ...s shipping container and that all required cables are connected from the EX i Print Server to the network a power source and the printer and that the printer is operational If you are an administrator and plan to configure a EX i Print Server it is strongly recommended that you carefully review this entire document beginning with Stages of installation on the network on page 9 About this document ...

Page 8: ...riable Data Printing Workflow Examples Windows Windows 8 Windows 7 Windows XP Windows Vista Windows Server 2003 2008 2008 R2 2012 Topics for which additional information is available by starting Help in the software Tips and information A warning concerning operations that may lead to death or injury to persons if not performed correctly To use the equipment safely always pay attention to these wa...

Page 9: ...HE NETWORK 1 Configure the network environment Configure network servers to provide users with access to the EX i Print Server as a network printer For information about configuring network servers in Windows and UNIX network environments as they relate specifically to the EX i Print Server see page 16 For information about using your network see the documentation that accompanies your network 2 P...

Page 10: ...e return recycling and treatment of batteries and accumulators If your product contains non removable batteries the entire product is already covered by the EU WEEE Waste Electrical and Electronic Equipment Directive and should be handed over to an authorized collection site for WEEE The collection site will take appropriate measures for the recycling and treatment of the product including the bat...

Page 11: ... i Print Server The following discussion is an overview designed to help you prepare a security strategy For more information including specific procedures see Configure Help You can view detailed information about users and groups that you have created from Configure in Command WorkStation For more information see Command WorkStation Help User authentication The term user authentication means the...

Page 12: ...nge passwords periodically to protect the EX i Print Server from unauthorized changes For more information see About Fiery Setup Wizard on page 32 Administrator privileges on page 12 Operator privileges on page 13 and Configure Help Operating system passwords Since the EX Print Server is a Windows based system a password for the Windows operating system is required which is separate from the Admin...

Page 13: ...need a password to log on as a Guest from the job management tools A Guest can view the status of active jobs but cannot make changes to jobs or to the EX i Print Server state Print connections The EX i Print Server supports the following print connections Hold queue Print queue and Direct connection You enable or publish these print connections to users on the network when you configure Printer S...

Page 14: ...ocessed as soon as the previous job is finished and before the next queued job is processed The Direct connection is intended for downloading fonts and for use with test applications that require back channel information from the EX i Print Server Generally it is not recommended that you use Direct connection to print jobs NOTE To download fonts to the EX i Print Server you must first publish the ...

Page 15: ...at and any included JavaScript code You can define lists of authorized email addresses on the EX i Print Server Any email that the EX i Print Server receives from an email address that is not in the authorized list is deleted For more information see page 48 Restricting IP addresses and ports To restrict unauthorized connections to the EX i Print Server you can permit only users whose IP addresses...

Page 16: ...protocol and handles all connections simultaneously Windows networks The EX i Print Server requires a valid IP address subnet mask and gateway address Type these addresses manually or use the DHCP protocol to assign them dynamically Make sure the EX i Print Server name and address are listed in a domain name server DNS or hosts name database used by your system If more than one EX i Print Server p...

Page 17: ...ler that understands lpr protocols The EX i Print Server has a remote printer name that you must use in order to communicate with it successfully Regardless of the UNIX workstation you use the name that you use for the remote printer or rp in the etc printcap file in configuring the network for the EX i Print Server must be one of the following print hold name of virtual printer Computers on a TCP...

Page 18: ...you read Stages of installation on the network on page 9 Step 2 of installing the EX i Print Server on the network is to physically connect the EX i Print Server to the network Use the network port on the EX i Print Server EX Print Server front panel 1 Control panel 2 DVD drive 3 Power button 4 Reset button 5 Eject button 6 USB ports 1 2 3 4 6 5 ...

Page 19: ...EMENTS 19 EX Print Server connector panel 1 Power cable 2 Power switch I Power ON O Power OFF 3 Network port RJ 45 4 DVI port 5 USB ports 6 Printer interface port 7 VGA port 8 Crossover Ethernet port 1 2 3 4 5 6 7 8 ...

Page 20: ...int Server connector panel 1 Power switch I Power ON O Power OFF 2 Soft power button 3 Network port RJ 45 4 Scan port 5 Monitor port not used 6 Power cable 7 Printer interface port 8 USB ports 9 DVI port not used 6 1 2 7 8 9 3 4 5 ...

Page 21: ...net connections the EX i Print Server supports Unshielded Twisted Pair UTP cabling for these network speeds 10BaseT Category 3 or later 100BaseTX Category 5 or later 4 pair 8 wire short length 1000BaseT Category 5e or later 4 pair 8 wire short length TO CONNECT TO THE NETWORK 1 Power off the printer and the EX i Print Server see page 42 2 Connect the cable from the network to the network connector...

Page 22: ...indows Server 2008 32 and 64 bit Standard Edition Enterprise Edition Datacenter Edition Web Server 32 and 64 bit Windows Server 2008 R2 64 bit Foundation Edition Standard Edition Enterprise Edition Datacenter Edition Web Server Itanium Based Windows Server 2012 64 bit Datacenter Standard Essentials Foundation NOTE Job Monitor is not supported on 64 bit operating systems The following Mac OS versio...

Page 23: ...GB of RAM or more recommended 1024x768 display with 16 bit video card TCP IP networking protocol installed Fiery JobMaster Impose and Compose on Command WorkStation In addition to requirements for Command WorkStation Activated license on each client computer Acrobat PitStop software Online Help The Help files for Fiery utilities are developed for use with Microsoft Internet Explorer v5 5 or later ...

Page 24: ...bmit jobs to the EX i Print Server For more information see WebTools Docs Help Scan Settings Scan Settings allows you to define scan templates from a remote computer These scan templates are accessible from the printer when you scan a file The administrator has full access to all scan templates In addition the administrator can create new scan templates in Scan Settings and import and export scan ...

Page 25: ...Setup from the printer touch panel you can change most options from a network computer using Configure see page 31 If you are setting up the EX i Print Server for the first time you can use the Fiery Setup Wizard to configure language regional server and print environment settings For more information see page 32 Access Setup Use the Setup feature on the printer touch panel to perform initial setu...

Page 26: ...ncel the processing of a job in the Waiting area USB Print a file from a USB flash drive to one of the published print connections For more information see Printing Secure Print a file with a secure password For more information see Utilities Info tab Allows you to view and print information about the EX i Print Server Includes the Server and Print Pages tabs Server tab From Info Server you can vi...

Page 27: ...rator to create edit and delete job templates for scanning For more information see Utilities Tools tab Tray Alignment Adjust the placement of text and images on a page so that they correctly align on the sheet of paper and both sides of a duplex sheet have exactly the same alignment For more information see Utilities Setup Sets up the EX i Print Server Calibrate tab For more information about cal...

Page 28: ...hem the same name Ethernet Speed Auto 10HD 100HD 10FD 100FD Choose the appropriate speed of the network Choose Auto in any of these cases The network speed is unknown The network environment is mixed The network uses 1Gbps IPv4 Address Type Automatic Manual Choose whether to allow the EX i Print Server to obtain its Ethernet IP address automatically by searching the network IP Address 127 0 0 1 If...

Page 29: ...timeout 5 minutes 10 minutes 15 minutes 30 minutes 45 seconds never Specify the amount of time the EX i Print Server times out after you log on When you finish making changes press Save Changes The EX i Print Server requires a reboot in order for any Setup changes to take effect 802 1x Setup The EX i Print Server can seek authentication from an 802 1x authentication server such as a RADIUS server ...

Page 30: ... from an 802 1x authentication server Validate Server Certificate Off On Select On if you selected PEAP MSCHAPv2 as the EAP type and want the EX i Print Server to use a trusted root certificate when communicating with the authentication server If you want the EX i Print Server to validate the server certificate place the certificate in the list of trusted certificates of the EX i Print Server For ...

Page 31: ...orm initial Setup from the printer touch panel you can change most options from a client computer using Configure If you are setting up the EX i Print Server for the first time you can use the Fiery Setup Wizard to configure language regional server and print environment settings For more information see page 32 About Configure You can find more information about using Configure the following ways...

Page 32: ... for initial setup and when you reinstall system software If you use the Fiery Setup Wizard from Command WorkStation or WebTools and click Finish at the end of the wizard the Fiery Setup dialog box does not display again in any location The Fiery Setup Wizard guides you through the following procedure 1 Choose a default language 2 Specify regional settings 3 Specify server settings 4 Choose a prin...

Page 33: ...nd WorkStation as Administrator do one of the following In the Server menu click Configure In Device Center on the General or Users tabs click Configure 2 In the Fiery Setup dialog box click Fiery Setup Wizard If you need to access all available options you may want to click Configure instead For more information see About Configure on page 31 If you use the Fiery Setup Wizard from Command WorkSta...

Page 34: ...E WEBTOOLS 1 Enable TCP IP networking from one of the following locations In Setup perform Network Setup In Configure click Network Protocol TCP IP 2 On each client computer do the following Assign a valid unique IP address subnet mask and gateway address if required Make sure that a supported Internet browser is installed and that Java is enabled in the browser TO START WEBTOOLS 1 Start an Intern...

Page 35: ... Engine Language On Off Determines whether the EX i Print Server uses the language of the printer Option Settings default is underlined Description Allow Courier Substitution Yes No Specify whether to substitute Courier for fonts that are unavailable when you download files to the EX i Print Server or when you print a document for which you do not have the corresponding printer font If this option...

Page 36: ...bs are printed on Letter paper if you selected US or A4 paper if you selected Metric Printer Screen Mode Enhanced Text Enhanced Text Graphics 150 Dot 200 Dot 200 Line 300 Dot 600 Dot Stochastic Specify the screen mode for jobs Print Master Yes No Select Yes to print a FreeForm master when created and printed to the EX i Print Server The master is retained on the EX i Print Server after printing un...

Page 37: ...ze pt 4 0 999 75 default is 12 00 If the default PCL font selected in Font Number represents a proportionally spaced scalable font determine the point size height of the font Font Source Internal Soft Font Specify the PCL font source to be enabled Form Length 5 128 default is 64 Sets the number of lines to be printed per page in PCL jobs Paper Size for System Pages US Metric default is US in the U...

Page 38: ... 39 Backup Restore Using the Backup Restore feature in Configure or Command WorkStation you can back up EX i Print Server selected settings and restore them later without reinstalling system software When you back up settings you save a configuration file with the settings You can back up and restore the following EX i Print Server settings Fiery system settings Color settings Scan settings FreeFo...

Page 39: ...ilure After reinstalling system software you can create a new system backup partition of the EX i Print Server load a system recovery partition to restore the EX i Print Server to an earlier state or use utilities to troubleshoot and administer the EX i Print Server After selecting a system language you must select one of the following options New Installation Install new system software NOTE The ...

Page 40: ...ting the backup image TO RESTORE THE EX I PRINT SERVER TO AN EARLIER CONFIGURATION 1 Select Restore from backup or recovery partition If you have not previously created a backup image Restore from recovery partition is displayed 2 Select the source of the backup Select one of the following options One of the two most recently created backup images The recovery partition which restores the default ...

Page 41: ...Server only Since the EX Print Server is a Windows based system a password for the Windows operating system is also required which is separate from the Administrator and Operator passwords There is no operating system password for the EXi Print Server because it is a Linux based system The default Windows operating system password is Fiery 1 case sensitive It is strongly recommended that you chang...

Page 42: ... printer running all the time This section describes how to start shut down reboot and restart the EX i Print Server when necessary Restarting the EX i Print Server resets the EX i Print Server system software but does not reboot the entire system Network access to the EX i Print Server is temporarily interrupted and all currently processing jobs are terminated If you use a USB flash drive remove ...

Page 43: ...default password is Fiery 1 case sensitive 6 Select one of the following Reboot Server Completely restarts the EX i Print Server both the EX i Print Server system software and the Windows operating system software on the EX i Print Server Restart Server Restarts the EX i Print Server system software but not the Windows operating system software on the EX i Print Server Shut Down System Completely ...

Page 44: ...he Fiery Advanced Controller Interface FACI click Start All Programs Fiery System Updates Log on to the EX Print Server with Remote Desktop see page 45 and click Start All Programs Fiery System Updates 2 Specify how frequently the EX i Print Server contacts the update server 3 If available select any additional options to determine how updates are handled 4 If you use a proxy server to connect thr...

Page 45: ...cause it is a Linux based system Remote Desktop Connection is a Microsoft application that allows you to access one Windows computer from another To use EX Print Server with Remote Desktop you must enable Remote Desktop in Setup and on the client computer If you do not have a Fiery Advanced Controller Interface you may want to enable Remote Desktop to access the Check Now feature in System Updates...

Page 46: ...he EX i Print Server hard disk Never damage or reset the EX i Print Server hard disk and do not turn off the system while accessing the hard disk For instructions on how to turn on and turn off the EX i Print Server see page 42 If the EX i Print Server hard disk or system software experiences technical difficulties data stored and saved on the EX i Print Server hard disk may be irretrievably lost ...

Page 47: ...ders at the top root level of the USB flash drive named Print Hold and Direct 3 Save the files from the computer to the USB flash drive When you connect the USB flash drive to the EX i Print Server files copied to the Print Hold and Direct folders are downloaded to the corresponding print connection on the EX i Print Server Files copied to the root level of the USB flash drive and any folder below...

Page 48: ...nauthorized users receive an e mail reply that their job was not accepted by the EX i Print Server for printing Fax used for Scan to Internet FAX This address book is used for sending scan files via Internet FAX to the EX i Print Server You cannot use addresses in the address book to send an e mail to the EX i Print Server Corporate an LDAP address book used for Scan to email The Corporate address...

Page 49: ...essBook User 5 Send the message The return message includes the addresses of the specified address book 6 Copy the addresses to a text file or save the message for your records TO RESTORE AN ADDRESS BOOK TO THE EX I PRINT SERVER 1 Start your email application 2 Open a new message window 3 Type the email address of the EX i Print Server in the To line 4 Type the command and the address book name in...

Page 50: ...ed to Address Book Print List of addresses added to the address book The EX i Print Server also lists any addresses that cannot be added and includes the reason To clear an address book ClearAddressBook name of address book For example ClearAddressBook User Address Book name of address book cleared or Address Book name of address book not cleared For example Address Book User cleared If the addres...

Page 51: ...nfigure Network Protocol TCP IP Security Specify ports to turn or select Enable Port Filtering Available Ports 5353 Multicast DNS selected Available Ports 80 HTTP Selected Available Ports 631 IPP Selected Network Services Web Enable Web Services Selected Enable IPP Selected Network Services Bonjour Enable Bonjour Selected Enable Direct Mobile Printing Selected Printer General Publish Print Queue S...

Page 52: ...Server is connected to a wireless access point on the network Verify that supported mobile devices are connected to the same wireless network as the EX i Print Server For more information on using Direct Mobile Printing see Printing PrintMe cloud printing Users with a PrintMe subscription can upload a document to the PrintMe cloud service and then print the document to the printer using the printe...

Page 53: ...X i Print Server can search multiple locations both on network computers and on the EX i Print Server for VDP Variable Data Printing resources for example Postscript images and fonts With Configure you can specify a location to search by setting a file search path sometimes also called a common global search path Inform users of the paths that you specify so that their jobs can access the resource...

Page 54: ...me folder To use a mapped drive it must be recognized by the EX i Print Server For example if the user specifies a path on the user s computer for example C My Documents VDP the EX i Print Server assumes this is the C drive on the EX i Print Server In another example if Z is a network drive that users access on their network the EX i Print Server does not know the location to which Z refers Theref...

Page 55: ...less urgent jobs to times when there is less network traffic or printing You can print recurring print jobs or jobs that are not urgent to the Hold queue At low traffic times the administrator or a user of the job management tools with Operator privileges can move or copy all the Hold queue jobs to the Print queue for printing Reduce unnecessary network communication Large numbers of users running...

Page 56: ...lects job files logs and information about the EX i Print Server and saves them to a zip file Before sending the zip file to Technical Support you can remove any files contained in the zip file for security purposes NOTE Print jobs do not need to be in an error state for generating job error reports You can create a job error report for any jobs in the Held or Printed queues TO CREATE A JOB ERROR ...

Page 57: ...e in EX i Print Server Setup Remote printer internal machine name Use one of the following print hold direct NOTE If you change the DNS name TCP IP host name of the EX i Print Server you must reconfigure one of the utilities on each computer For the appropriate name see the following table In this location For this item TCP IP networks See Setup Server Name option Administrator defines name page 2...

Page 58: ... the EX i Print Server with Command WorkStation If a problem occurs while you are connecting to the EX i Print Server an error message is displayed The problem can occur when The EX i Print Server is initially turned on The EX i Print Server restarts You have changed settings affecting the server address and have not reconfigured the connection to the server If you experience this problem try the ...

Page 59: ...d for downloading fonts 14 disk space 55 DNS Domain Name Server implications of changing 57 listing server name 16 Docs WebTool 24 downloading fonts Direct connection requirement 14 Downloads WebTool 24 E E mail Log 27 Enable Auto IP Configuration option 28 error messages runtime 57 Ethernet connector 21 Port Setup 28 speed 28 F fonts pitch 37 printer fonts on server 27 printing Font List 27 size ...

Page 60: ...27 reprinting previously printed jobs 13 server information pages 26 protocols network 16 proxy server 44 publishing connections overview 13 Q queues clearing all 46 R remote desktop enabling for system updates 45 reprinting jobs 13 Resume Printing command 26 RJ 45 connector 21 S server maintaining and improving performance 55 naming 28 Server Name option Server Setup 28 Setup from a network compu...

Page 61: ...INDEX 61 U UNIX on TCP IP network 17 printcap file 57 remote printer name 57 updating the system 43 44 W WebTools Configure 24 Docs 24 Downloads 24 Home 24 Windows printing domain issues 16 ...

Reviews: