Xerox EC70 User Manual Download Page 120

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General Troubleshooting

This section contains procedures to help you locate and resolve problems. To resolve some problems,
simply restart the printer.

If the problem is not resolved by restarting the printer, refer to

Printer Does Not Turn On

that best

describes the problem.

PPrriinntteerr D

Dooeess N

Noott TTuurrnn O

Onn

Probable Causes

Solutions

The power switch is not correctly turned on.

Turn off the printer using the power switch visible on the
Control Panel. Wait two minutes, then turn on the printer.
Ensure that the main power switch behind the front cover of
the printer is in the On position.

The power cord is not correctly plugged into
the outlet.

Turn off the printer, and plug the power cord securely into the
outlet.

Something is wrong with the outlet
connected to the printer.

Plug another electrical appliance into the outlet and see
whether it operates properly. Try a different outlet.

The printer is connected to an outlet with a
voltage or frequency that does not match
the printer specifications.

Use a power source with the specifications listed in Electrical
Specifications.

Caution:

Plug the three-wire power cord with grounding prong, directly into a grounded AC

outlet only. Do not use a power strip. If necessary, contact a licensed electrician to install a

properly grounded outlet.

PPrriinnttiinngg TTaakkeess TToooo LLoonngg

Probable Causes

Solutions

The printer is set to a slower mode (for
example, heavyweight stock).

It takes more time to print with special media. Ensure that the
media type is set properly in the printer driver and at the printer
Control Panel.

The printer is in power-saving mode.

It takes time for printing to start in power-saving mode.

The job is complex.

Wait. No action needed.

PPrriinntteerr RReesseettss oorr TTuurrnnss O

Offff FFrreeqquueennttllyy

Probable Causes

Solutions

The power cord is not plugged into the
outlet correctly.

Turn off the printer, confirm that the power cord is correctly
plugged into the printer and the outlet, then turn on the printer.

A system error occurred.

Contact your local Xerox service representative with the fault
information. Check the fault history. For details, refer to

Control

Panel Messages

120

Xerox

EC70 Color Copier/Printer

User Guide

Troubleshooting

Summary of Contents for EC70

Page 1: ...Version 1 0 December 2020 702P08571 Xerox EC70 Color Copier Printer User Guide...

Page 2: ...and Android mobile technology platform are trademarks of Google Inc HP GL HP UX and PCL are registered trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AI...

Page 3: ...act Information 17 2 Getting Started 19 Parts of the Printer 20 Front View 20 Document Feeder 21 Paper Trays 21 Internal Components 22 Rear View 22 Control Panel 23 Telephone and Fax Connection Option...

Page 4: ...nal Documents 80 Sending a Fax 81 Server Fax 82 Sending an Internet Fax 83 Faxing from Your Computer 83 Receiving Faxes 84 Selecting Fax Settings 84 Adding Address Book Entries 87 Creating Fax Comment...

Page 5: ...roubleshooting 119 General Troubleshooting 120 Printer Does Not Turn On 120 Printing Takes Too Long 120 Printer Resets or Turns Off Frequently 120 2 Sided Printing Problems 121 Scanner Error 121 Paper...

Page 6: ...cations in Europe 146 European Union Lot 4 Imaging Equipment Agreement Environmental Information 147 Germany 149 Turkey RoHS Regulation 149 Eurasian Economic Community Certification 149 Wireless Compl...

Page 7: ...g Staples in the Main Stapler Unit 170 Replacing Staples in the Booklet Maker Component 171 Emptying the Hole Punch Waste Container 172 Troubleshooting 174 Clearing Jams in the Finisher at Position 3a...

Page 8: ...8 Xerox EC70 Color Copier Printer User Guide Table of Contents...

Page 9: ...1 Operational Safety 13 Maintenance Safety 15 Printer Symbols 16 Environmental Health and Safety Contact Information 17 The printer and the recommended supplies are designed and tested to meet strict...

Page 10: ...afety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product hav...

Page 11: ...th screws unless you install optional equipment and are instructed to do so Power off the printer when you perform these installations Disconnect the power cord to remove the covers and guards to inst...

Page 12: ...from the printer disconnect the power cord from the electrical outlet E Em me er rg ge en nc cy y P Po ow we er r O Of ff f If any of the following conditions occur power off the printer immediately...

Page 13: ...e produced depends on a copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the Unite...

Page 14: ...upplies is not recommended The Xerox Warranty and the Service Agreement do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies n...

Page 15: ...lways exercise care when you move or relocate the printer Contact your Xerox representative to arrange the relocation of the printer Never throw toner print or drum cartridges or toner containers into...

Page 16: ...in the printer To avoid a personal injury use caution Do not burn the waste container Do not expose the drum cartridge to light for more than 10 minutes Do not touch the drum cartridge Hot surface Wa...

Page 17: ...nment Health and Safety in relation to this Xerox product and supplies contact United States and Canada 1 800 ASK XEROX 1 800 275 9376 For product safety information in the United States and Canada go...

Page 18: ...18 Xerox EC70 Color Copier Printer User Guide Safety...

Page 19: ...EC70 Color Copier Printer User Guide 19 2 Getting Started This chapter contains Parts of the Printer 20 Printer Information 25 Optional Devices 26 Installation and Setup 29 Getting Additional Informat...

Page 20: ...1 Control Panel 2 USB Port 3 Stylus 4 Tray 5 Bypass 5 Paper Trays 1 4 6 Duplex Automatic Document Feeder 7 Power On Off Button 8 Front Cover 9 Main Power Switch located behind front cover 20 Xerox EC7...

Page 21: ...adjustable for all stock sizes in the range 182 x 140 330 x 488 mm 7 2 x 5 5 13 x 19 2 in All stock types such as pre formatted paper and letterhead can be used except envelopes You can load stock ei...

Page 22: ...t 5 Waste Toner Container The Main Power Switch is one of three power switches or buttons to turn on For information on starting up the machine refer to Switching On the Printer R Re ea ar r V Viie ew...

Page 23: ...tration menu that is used to adjust the defaults of the machine 7 Energy Saver Button If the Energy Saver option is selected the machine immediately enters an energy saving mode If there are any jobs...

Page 24: ...l Front End Video Select Switching Circuit DFE VSEL 2 Ethernet Connection 3 A to D Connection 4 Fax Connection port is covered unless fax option is purchased 5 Control Panel Connection 6 DADF Connecti...

Page 25: ...tion from the touch screen on the Control Panel and in printed reports Usage and billing information are also available from the touch screen For details refer to Billing and Usage Information Xerox E...

Page 26: ...igh Capacity Feeder OHCF is an alternative to the High Capacity Feeder It feeds an oversized stock up to 330 x 488 mm 13 x 19 in paper Each tray holds 2000 sheets of standard weight paper F Fiin niis...

Page 27: ...ing stapling and booklet making The Right Top Tray is used for the stacked output and can receive up to 500 sheets of paper The Right Center Tray is used for offset or stapled output It can hold up to...

Page 28: ...ion device It provides a vertical transport path between the printer output location and the input to the finishing device The vertical transport module is required for use with the Business Ready Fin...

Page 29: ...d location of your company To learn the serial number of the printer follow these steps 1 On the Control Panel press Machine Status 2 The Machine Information tab appears The serial number appears on t...

Page 30: ...er and plug it into an electrical outlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the left side of the printer Connect the other end of the cable to your netw...

Page 31: ...nter is cleaned or when a complete restart is required the main power is switched off Caution To avoid damage to the printer hard drive and to prevent a printer malfunction press the main power switch...

Page 32: ...side the front cover is turned On 2 Press the Power On Off button on the right side of the top front panel Note The entire powering up process from power on through a completed self test takes approxi...

Page 33: ...ur to the printer internal hard drive or cause a printer malfunction Note After you press the printer On Off power button wait a few seconds before you power off the main power If you power off the ma...

Page 34: ...rk and the Power Saver button is lit in both modes To return the printer to a normal operation press the Power Saver button Receipt of a job or accessing the printer using CentreWare Internet Services...

Page 35: ...C70 Printer in the Search or Choose field then select the required documentation F Fiin nd diin ng g t th he e I IP P A Ad dd dr re es ss s o of f t th he e P Pr riin nt te er r To use CentreWare Inte...

Page 36: ...supplies recommended paper enus html User Guide PDF Software and Documentation www xerox com support Enter Xerox Color EC70 Printer in the Search or Choose field and select the required documentation...

Page 37: ...Xerox EC70 Color Copier Printer User Guide 37 3 Services and Functions This chapter contains Printing 38 Copying 45 Scanning 67 Faxing 80...

Page 38: ...then click Print 5 Select your printer from the list 6 To access the print driver settings select Properties for Windows or Xerox Features for Macintosh Depending on your application the title of the...

Page 39: ...T Ty yp pe es s f fo or r A Au ut to om ma at tiic c 2 2 S Siid de ed d P Pr riin nt tiin ng g The printer can print automatically a 2 sided document on the supported paper Before you print a 2 sided...

Page 40: ...e et t N N U Up p When you print a multiple page document you can print more than one page on a single sheet of paper Print one two four six nine or 16 pages per side C Co ollo or r C Co or rr re ec c...

Page 41: ...is the same size as the paper used for the rest of your document If a different size is specified in the printer driver than the tray selected as a cover page source the cover prints on the same pape...

Page 42: ...nt on a different size of paper In the Add Exceptions window set the characteristics of the two exception pages then select the alternate paper size to use Page s Specify the location to place the ins...

Page 43: ...r is connected to the computer through a network It is not supported in all operating systems S Se ec cu ur re e P Pr riin nt t J Jo ob bs s After you select the user identification and enter the pass...

Page 44: ...n ng g f fr ro om m a a U US SB B F Flla as sh h D Dr riiv ve e PDF JPG TIFF and XPS files can be printed directly from a USB Flash Drive using the Media Print Text feature Note System Administrator e...

Page 45: ...button To continue the job touch Resume To cancel the job touch Cancel 5 If needed change the copy settings For details refer to Basic Settings 6 To start your copy job press the green Start button D...

Page 46: ...x 125 297 x 432 mm 3 3 x 4 9 11 7 x 17 in The Duplex Automatic Document Feeder accommodates approximately the weight of 130 sheets of 80 g m2 quantity of paper B Ba as siic c S Se et tt tiin ng gs s T...

Page 47: ...large the image proportionally do one of the following Touch the plus and minus icons Touch More then touch the plus and minus icons 3 To reduce or enlarge the image proportionally by a preset amount...

Page 48: ...Press the green Start button Note When using the document glass for 2 sided copying when it is time to place the next document on the glass a message appears The document feeder automatically copies...

Page 49: ...aced on the page Note The stapling options vary depending on the paper feed orientation short edge or long edge If the required stapling option is unavailable touch Paper Supply then choose the approp...

Page 50: ...ness and saturation To adjust these image options 1 On the control panel touch screen touch Copy then touch the Image Quality tab 2 Touch Image Options 3 In the Image Options window To lighten or dark...

Page 51: ...ol panel touch screen touch Copy then touch the Image Quality tab 2 Touch Color Effects 3 Touch the required color preset The sample images show how the colors are adjusted 4 Touch Save Adjusting the...

Page 52: ...nus icons 4 Touch Save Adjusting the Gloss Level Gloss level enables you to specify the paper gloss level as normal or enhanced Note This feature does not apply to all paper types To adjust the gloss...

Page 53: ...image area and the binding touch the plus and minus icons 5 To copy only the right page of an open book touch Right Page Only To specify the Binding Edge Erase amount the space between the image area...

Page 54: ...control panel touch screen touch Copy then touch the Layout Adjustment tab 2 Touch Edge Erase 3 To erase all the edges by the same amount touch All Edges then touch the plus or minus icons 4 To speci...

Page 55: ...ouch the plus or minus icons or touch Mirror Side 1 8 To specify orientation of the original as you place it in the document feeder or on the document glass a Touch Original Orientation b Touch either...

Page 56: ...rd Copy Tab Margin Shift Creating Booklets Print the copies in the form of a booklet To print two images per side of each printed page reduce the page images Then fold the pages and staple them manual...

Page 57: ...select Off or On 11 Touch Save Including Covers To add covers to a copy job select different trays for the first and last page Those trays can be loaded with heavier stock color or pre printed paper...

Page 58: ...io 9 To specify the number of times to repeat the image vertically or horizontally touch Variable Repeat then touch the plus or minus buttons You can repeat an image between 1 to 23 times vertically c...

Page 59: ...s or All Pages Except First c Touch Save 6 To select the location of the comment on the page touch Position then touch the required location 7 Touch Save twice Inserting the Current Date To insert the...

Page 60: ...uch Save 6 To specify the number of digits touch Number of Digits a To select the minimum number of digits necessary touch Auto Assign then touch Save b To select a specific number of digits touch Man...

Page 61: ...opy This feature allows you to copy both sides of a small original such as an identification card onto the same side of a page 1 Open the document feeder and place the card in the upper left hand corn...

Page 62: ...g a a J Jo ob b Use the build job feature to produce complex copy jobs that include different original documents that require different copy settings Each segment can have different copy settings Afte...

Page 63: ...Select Paper Supply Stapling Collation and Offset Stacking options then touch Save Booklet Creation Select the required settings then touch Save For details refer to Creating Booklets Covers Select th...

Page 64: ...ing copies or delete the job 1 To print the remaining copies of the job touch Start or press the green Start button 2 If the sample copy is unsatisfactory touch Delete C Co om mb biin niin ng g O Or r...

Page 65: ...ls touch Both Sides Side 1 Only or Side 2 Only d Touch Save e To define more areas select Area 2 or Area 3 4 To delete everything inside the specified area when copying a Touch Delete Inside b The are...

Page 66: ...ocuments is short edge feed SEF Ensure to select a paper tray that contains SEF stock Fold Types These fold types are available Single Fold Bi Fold C Fold Z Fold Z Fold Half Sheet Note The Single Fold...

Page 67: ...server Email address Windows computer Home directory USB flash drive Computer using the Network Scan Utility Application using TWAIN or WIA Note Print copy and fax jobs can print while you are scannin...

Page 68: ...gainst the originals S St to or riin ng g a a S Sc ca an n t to o a a F Fo olld de er r The simplest scanning method is to store a scanned file to a folder A document scanned at the printer is stored...

Page 69: ...at the printer 1 Press the Services Home button 2 On the touch screen touch Send from Folder 3 Touch the required folder If a password is required enter the password using the alphanumeric keypad then...

Page 70: ...rs 2 To change the Job Flow settings touch Create Change Link or Select Job Flow Sheet Note If Send from Folder is not enabled contact your System Administrator For details refer to the System Adminis...

Page 71: ...folder to the computer hard drive 1 Launch the Web browser 2 Type the printer IP address into the Web browser address bar then to open CentreWare Internet Services click Enter Note If you do not know...

Page 72: ...n of the Printer To create a folder using the touch screen of the printer 1 At the control panel press the Machine Status button 2 Touch the Tools tab then under Setup Calibration Setup Features touch...

Page 73: ...printer The folder appears on the touch screen of the printer and in the folder list in CentreWare Internet Services D De elle et tiin ng g a a F Fo olld de er r Caution Files in the folder are delet...

Page 74: ...etails refer to the System Administrator Guide To use the scan to a network file repository feature 1 Load the original documents on the document glass or in the document feeder 2 At the control panel...

Page 75: ...eated by your System Administrator and change the following email settings File Name File Format Reply To Read Receipts Changing the File Name or Replying to Email Options To change the File Name or R...

Page 76: ...Type and Scan Presets For details refer to Setting Scan Options 7 Press the green Start button 8 Access the scanned image at the computer S Sc ca an nn niin ng g t to o a a H Ho om me e D Diir re ec c...

Page 77: ...ons use the three tabs at the top of the touch screen For details refer to Additional Scanning Options 9 To scan the original and store the file press the green Start button 10 Touch the Services Home...

Page 78: ...ontrol panel press Services Home 2 Touch the required scan method 3 Touch the Advanced Settings tab 4 Touch the required setting Image Options Select Lighten Darken or Sharpness Soften Image Enhanceme...

Page 79: ...Email Options provide additional settings for naming images choosing image formats adding meta data and behavior To use Filing Options 1 At the printer control panel press Services Home 2 Touch the r...

Page 80: ...job as a fax Note The System Administrator enables the fax capability before use For details refer to the System Administrator Guide L Lo oa ad diin ng g O Or riig giin na all D Do oc cu um me en nt t...

Page 81: ...in the Address Book a Touch Address Book b Select an option from the menu c Touch the arrows to scroll through the list d Touch the required address e Touch Add then touch Close Note To use the addre...

Page 82: ...d Fax feature When Server Fax is in use the touch screen Fax button activates Server Fax Note Server Fax cannot be used together with the Internet Fax feature When Server Fax is in use the touch scree...

Page 83: ...uch Close 5 Adjust fax options if necessary For details refer to Selecting Fax Settings 6 Press the green Start button The printer scans the pages After all pages are scanned the printer sends the doc...

Page 84: ...e Side 2 S Se elle ec ct tiin ng g t th he e O Or riig giin na all T Ty yp pe e 1 On the control panel touch screen touch Fax 2 Touch Original Type then touch the required option such as Text Photo an...

Page 85: ...then touch Right Page Only For Right Page then Left touch Both Pages Left Page Only then touch Right Page Only For Top Page then Bottom touch Both Pages Top Page Only then touch Bottom Page Only 4 Tou...

Page 86: ...ad or touch screen keyboard to enter the password in the Folder Password field M Mo or re e F Fa ax x O Op pt tiio on ns s To set more optional fax settings do the following 1 On the control panel tou...

Page 87: ...e Address Book entries can also be managed in CentreWare Internet Services For details refer to the System Administrator Guide at www xerox com support Enter Xerox Color EC70 Printer in the Search fie...

Page 88: ...At the control panel press the Machine Status button 2 On the touch screen touch the Tools tab 3 Touch Setup and Calibration touch Setup then touch Create Fax Group Recipients 4 On the next screen to...

Page 89: ...e control panel press the Machine Status button 2 On the touch screen touch the Tools tab 3 Touch Setup then touch Add Fax Comment 4 On the next screen touch an available comment in the scroll list 5...

Page 90: ...90 Xerox EC70 Color Copier Printer User Guide Services and Functions...

Page 91: ...pter contains Supported Media 92 Loading Media 97 The printer is designed to be used with a variety of media types To ensure the best print quality and to avoid jams follow the guidelines in this sect...

Page 92: ...o on n L La ab be ells s Labels can be printed from Tray 1 Tray 2 Tray 3 Tray 4 and Tray 5 Bypass When you print on labels adhere to the following guidelines Rotate stock frequently Long periods of st...

Page 93: ...nvelopes with windows metal clasps side seams or adhesives with release strips Padded envelopes Plastic media P Pa ap pe er r S St to or ra ag ge e G Gu uiid de elliin ne es s To contribute to optimum...

Page 94: ...from the Control Panel screen or Select Other Media Selection and select the specific media weight range from the available list on the Control Panel screen Some features such as Printing Reports or...

Page 95: ...50 g m2 X HW Tab Stock 257 300 g m2 Note Media weight for the Paper Type displayed on the user interface is limited To optimize image quality change the weight range Refer to the Paper Tray Settings i...

Page 96: ...Tray 4 can accommodate paper sizes that include A4 8 5 x 11 in 7 25 x 10 5 in and B5 96 Xerox EC70 Color Copier Printer User Guide Paper and Media...

Page 97: ...the edges to separate any sheets of paper that are stuck together It reduces the possibility of paper jams 3 If necessary move the paper tray guides further out to load the new paper To adjust the sid...

Page 98: ...bypass tray ensure that the tray settings on the touch screen match the paper size and type loaded Tray Capabilities Tray 5 can hold up to 250 sheets of 90 g m2 paper Tray 5 can accept paper from 64...

Page 99: ...e To enter the envelope size use the and symbols Touch Save Note To prevent jams do not load more than 30 50 envelopes in the bypass tray Note Never use envelopes with windows or metal clasps because...

Page 100: ...dy for use until you change or confirm the size and type of stock 6 If you have changed the media type on the control panel touch screen select an option To choose the paper size type or color touch P...

Page 101: ...touch Confirm 8 If did not change the media type to retain the previous settings touch Cancel L Lo oa ad diin ng g P Pa ap pe er r iin n t th he e P Po os st t P Pr ro oc ce es ss s I In ns se er rt t...

Page 102: ...7 Touch Save then touch Confirm 8 If you did not change the media type to retain the previous settings touch Cancel 102 Xerox EC70 Color Copier Printer User Guide Paper and Media...

Page 103: ...ier Printer User Guide 103 5 Maintenance This chapter contains General Precautions 104 Billing and Usage Information 105 Cleaning the Printer 106 Ordering Supplies 107 Routine Maintenance Items 109 Re...

Page 104: ...ve the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not specifically...

Page 105: ...achine Status button 2 Touch the Billing Information tab The total impressions counters appear on the left of the screen 3 Touch Usage Counters then touch the down arrow to choose the required counter...

Page 106: ...CVT glass to its left use a lint free cloth lightly dampened with Xerox Anti Static Fluid or another suitable non abrasive glass cleaner Clean the under side of the document cover and the document fe...

Page 107: ...eliability It is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer F Fu us se er r The fuser provides approximately 200 000 prints or c...

Page 108: ...r degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Cana...

Page 109: ...hine notifies you when a new toner cartridge is needed and when installation is to occur If you continue to copy or print without replacing the toner cartridge a message appears and the machine stops...

Page 110: ...er until you hear a click 8 Close the front door If the door does not close completely ensure that the cartridge is in the lock position and the toner cartridge is installed into the appropriate toner...

Page 111: ...ool Observe warning labels inside the printer 3 Carefully pull out the Transfer Module 4 Grab and lift the Amber Gold colored handle only lift and pull up and out of the Transfer Module 5 Dispose the...

Page 112: ...To on ne er r C Co on nt ta aiin ne er r This procedure shows you how to remove the used Waste Toner Container and replace it with a new Waste Toner Container The machine tells you when to order a new...

Page 113: ...ew container and insert it until it comes to a stop 7 Close the waste toner container cover 8 Close the Front Door of the printer R Re ep plla ac ciin ng g t th he e D Dr ru um m C Ca ar rt tr riid dg...

Page 114: ...not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting for more than 2 minutes Image quality can deteriorate when the drum cartridges are exposed to light 6 Un...

Page 115: ...the front 10 Press both ends of the drum cartridge to place it in a horizontal position 11 To protect other drums from the light close the drum drawer immediately 12 Return the Release Handle to its o...

Page 116: ...nd push toward the back of the machine You hear a clicking noise that indicates that it is being released 7 Remove the old charge corotron by holding the amber gold colored casings provided at both en...

Page 117: ...upplies recycling programs go to www xerox com gwa Some routine maintenance items come with a prepaid return label Use it to return used components in their original boxes for recycling Xerox EC70 Col...

Page 118: ...118 Xerox EC70 Color Copier Printer User Guide Maintenance...

Page 119: ...0 Color Copier Printer User Guide 119 6 Troubleshooting This chapter contains General Troubleshooting 120 Paper Jams 122 Print Quality Problems 133 Copy and Scan Problems 134 Fax Problems 135 Getting...

Page 120: ...with the specifications listed in Electrical Specifications Caution Plug the three wire power cord with grounding prong directly into a grounded AC outlet only Do not use a power strip If necessary c...

Page 121: ...e used for 2 Sided Printing In the print driver choose 2 Sided Printing S Sc ca an nn ne er r E Er rr ro or r Probable Causes Solutions Scanner is not communicating Power off the printer using the pow...

Page 122: ...f damaged paper Usage of unsupported paper Load the paper incorrectly Overfill the tray Adjust the paper guides improperly The following simple set of rules prevents most of the jams Use only supporte...

Page 123: ...d improperly Ensure the media guides fit snugly against the media loaded in the document feeder The media is not correctly positioned in the tray Remove the misfed media and reposition the media prope...

Page 124: ...per 4 Reload the tray with undamaged paper then push the tray in until it stops 5 On the printer touch screen touch Confirm C Clle ea ar riin ng g P Pa ap pe er r J Ja am ms s f fr ro om m T Tr ra ay...

Page 125: ...ea ar riin ng g P Pa ap pe er r J Ja am ms s iin n t th he e F Fu us se er r 1 Open the bottom right cover and tear off the Lead Edge from any jammed sheet Also clear any jammed sheets from the Tray...

Page 126: ...ront door of the C Z Folder 2 Lift the green handle 2a 3 Remove the paper carefully Note If the paper is torn remove all torn pieces from the folder 126 Xerox EC70 Color Copier Printer User Guide Trou...

Page 127: ...C Z Folder C Clle ea ar riin ng g J Ja am ms s a at t 2 2b b iin n t th he e C C Z Z F Fo olld de er r To clear jams at 2b in the C Z Folder 1 Open the front door of the C Z Folder 2 Move green lever...

Page 128: ...ition 5 Close the front door of the C Z Folder C Clle ea ar riin ng g J Ja am ms s a at t 2 2e e iin n t th he e C C Z Z F Fo olld de er r To clear jams at 2e in the C Z Folder 1 To access lever 2e op...

Page 129: ...folder 4 Return green lever 2e to its original position 5 Close the Folder tray and then close the front door of the C Z Folder C Clle ea ar riin ng g J Ja am ms s a at t 2 2f f iin n t th he e C C Z...

Page 130: ...f the C Z Folder and then open the Folder tray 2d 2 Move green lever 2f to the right 3 Remove the paper carefully Note If the paper is torn remove all torn pieces from the folder 130 Xerox EC70 Color...

Page 131: ...ont door of the C Z Folder C Clle ea ar riin ng g J Ja am ms s a at t 2 2g g iin n t th he e C C Z Z F Fo olld de er r To clear jams at 2g in the C Z Folder 1 Open the front door of the C Z Folder 2 M...

Page 132: ...fully Note If the paper is torn remove all torn pieces from the folder 4 Return green lever 2g to its original position 5 Close the front door of the C Z Folder 132 Xerox EC70 Color Copier Printer Use...

Page 133: ...erage varies outside these areas please contact your local representative for details Note To ensure print quality toner and print cartridges for many models of equipment are designed to cease functio...

Page 134: ...ces with a lint free cloth Spots present in copies taken from the document glass There is debris on the document glass When you scan the debris creates a spot on the image Clean all glass surfaces wit...

Page 135: ...s a problem with the telephone connection Check the telephone line then send the fax again There is a problem with the fax machine of the caller Make a copy to check that the printer is operating corr...

Page 136: ...original size of the documents Documents are reduced based on the available paper supply in the printer Faxes cannot be received automatically The printer is set to receive faxes manually Set the pri...

Page 137: ...serial number at the left of the Machine Information screen If the serial number is not read from the touch screen of the printer it is also found on the machine frame inside the lower left cover of...

Page 138: ...ose field Supplies for the printer http www xerox com printer supplies enus html A resource for tools and information such as printing templates helpful tips and customized features to meet the indivi...

Page 139: ...opier Printer User Guide 139 A Specifications This appendix contains Printer Configurations 140 Physical Specifications 141 Environmental Specifications 142 Electrical Specifications 143 Performance S...

Page 140: ...document feeder 2400 x 2400 dpi resolution Automatic 2 sided printing Integrated scanner Standard paper capacity Trays 4 and 5 Bypass 3260 sheets Color touch screen on integrated Control Panel Xerox...

Page 141: ...U Un niit t H Hiig gh h C Ca ap pa ac ciit ty y F Fe ee ed de er r I In nt te er rf fa ac ce e M Mo od du ulle e a an nd d S St ta an nd da ar rd d F Fiin niis sh he er r Measurement and Description...

Page 142: ...um miid diit ty y Operating Temperature 10 28 C 50 83 F When the humidity is 85 ensure that the temperature is 28 C 83 F or below Operating Relative Humidity 15 85 When the temperature is 32 C 90 F en...

Page 143: ...orth America 110 127 VAC 10 6 Power Consumption 1 936 kVA or less Frequency 50 60 Hz 3 Receptacle NEMA Number 5 20R Cycles 60 Hz This is an ENERGY STAR qualified product Xerox EC70 Color Copier Printe...

Page 144: ...ion 600 x 600 dpi P Pr riin nt t S Sp pe ee ed d Maximum print speeds vary by printer model and whether you are printing color pages or black and white pages Xerox Color C70 Color 70 ppm Black and Whi...

Page 145: ...C70 Color Copier Printer User Guide 145 B Regulatory Information This appendix contains Basic Regulations 146 Copy Regulations 151 Fax Regulations 154 Safety Certification 159 Material Safety Data She...

Page 146: ...nterference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a cir...

Page 147: ...ve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria Standard mo...

Page 148: ...ed for an interval of time the device switches to Energy Saver mode In Energy Saver mode only essential functions remain active which permits reduced product power consumption The product takes slight...

Page 149: ...rus and Kazakhstan are working to establish a common customs union the Eurasian Economic Community or EurAsEC The Eurasian Economic Community members anticipate sharing a common regulatory scheme and...

Page 150: ...opean Union A CE mark is required on the host product A notified body number is required next to the CE mark in cases where a notified body was involved in the RFID approval process Notified Body invo...

Page 151: ...tamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provid...

Page 152: ...For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 C Ca an na ad da a Parliament by stature has forbidden the repro...

Page 153: ...ve and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor O Ot th he er r C Co ou un nt tr riie es s Copying certain documents may be illegal in your coun...

Page 154: ...ents adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant For details refer to the installation...

Page 155: ...ct the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make s...

Page 156: ...ovenia Finland Lithuania Spain France Luxembourg Sweden Germany Malta United Kingdom This product has been tested to and is compliant with TBR21 OR ES 103 021 1 2 3 or ES 203 021 1 2 3 technical speci...

Page 157: ...oblems do not contact the Telecom Faults Service 6 DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telepho...

Page 158: ...S So ou ut th h A Af fr riic ca a This modem must be used in conjunction with an approved surge protection device 158 Xerox EC70 Color Copier Printer User Guide Regulatory Information...

Page 159: ...tandard Underwriters Laboratories Inc US or Canada UL60950 1 2007 2nd EditionCSA 22 2 No 60950 1 07 2nd Edition Underwriters Laboratories Inc Europe IEC60950 1 2005 2nd Edition A1 2009EN60950 1 2006 2...

Page 160: ...egarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts 160...

Page 161: ...Xerox EC70 Color Copier Printer User Guide 161 C Recycling and Disposal This appendix contains All Countries 162 North America 163 European Union 164 Other Countries 166...

Page 162: ...erials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Ma...

Page 163: ...ive 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal info...

Page 164: ...ation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end...

Page 165: ...id in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal B Ba at tt te er ry y S Sy ym mb bo oll This whee...

Page 166: ...Other Countries Please contact your local waste management authority to request disposal guidance 166 Xerox EC70 Color Copier Printer User Guide Recycling and Disposal...

Page 167: ...pier Printer User Guide 167 D Business Ready Finisher and Booklet Maker This appendix contains Overview of Business Ready Finisher and Booklet Maker 168 Identifying the Components 169 Maintenance 170...

Page 168: ...vel finishing options to the printer while requiring minimal additional space to do so The finisher is available with or without an optional booklet maker Business Ready Finisher Business Ready Finish...

Page 169: ...Finisher Front Cover 2 Right Top Tray 3 Right Middle Tray 4 Staple Cartridge 5 Booklet Maker Tray 6 Booklet Staple Unit 7 Booklet Maker Unit Xerox EC70 Color Copier Printer User Guide 169 Business Rea...

Page 170: ...front door of the Business Ready finisher 2 Hold the stapler assembly by the orange lever R1 and push it to the right 3 Grip the staple cartridge by the orange handle and pull it firmly toward you to...

Page 171: ...the booklet maker component 1 Open the front door of the Business Ready finisher 2 Grasp the booklet maker handle and pull the unit toward you until the staple cartridges appear on the top edge of th...

Page 172: ...l a message appears on the control panel Note Do not perform this procedure while the printer is copying or printing To empty the hole punch waste container 1 Open the front door of the Business Ready...

Page 173: ...he container 4 Insert the container all the way into the finisher 5 Close the front door of the Business Ready finisher Xerox EC70 Color Copier Printer User Guide 173 Business Ready Finisher and Bookl...

Page 174: ...lling it gently in the direction shown 2 Open the front door of the Business Ready finisher 3 Lift green handle 3a 4 Carefully remove the paper If the paper is torn remove all torn pieces from the fin...

Page 175: ...r jams at position 3c 1 Open the front door of the Business Ready finisher 2 Move green lever 3c to the left 3 Carefully remove the paper If the paper is torn remove all torn pieces from the finisher...

Page 176: ...riin ng g J Ja am ms s iin n t th he e F Fiin niis sh he er r a at t P Po os siit tiio on n 3 3d d To clear jams at position 3d 1 Open the front door of the finisher and locate green lever 3d 2 Move g...

Page 177: ...n t th he e F Fiin niis sh he er r a at t P Po os siit tiio on n 4 4 To clear jams at position 4 1 Open the front door of the Business Ready finisher 2 Using the green handle pull out unit 4 until it...

Page 178: ...To clear jams in the booklet tray 1 Open the front door of the Business Ready finisher 2 To release the jammed paper turn green knob 4 in the direction shown 3 To remove the paper pull it in the dire...

Page 179: ...4 Close the front door of the Business Ready finisher Xerox EC70 Color Copier Printer User Guide 179 Business Ready Finisher and Booklet Maker...

Page 180: ...180 Xerox EC70 Color Copier Printer User Guide Business Ready Finisher and Booklet Maker...

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