Xerox DP N24, System Administrator Manual

Page: 37 / 336

Transporting the Printer
Chapter 1: Getting Started
❖
1-29
Transporting
the Printer
When transporting the printer more than a short distance, use the
original shipping box and packaging materials. If the original shipping
box or materials are not available, use a sturdy packing box and
generous amount of cushioning or packing materials.
To prepare your printer for transportation, follow the instructions below.
1. Power off the printer and disconnect the GFI power cord and all
interface cables.
2. Remove any paper handling options and repack each in its original
packaging.
3. Remove the Toner Cartridge and pack it in its original packaging.
4. Pack the printer with the Toner Cartridge (sealed in a plastic bag)
and GFI power cord in the original printer box.
Technical
Support
If you are unable to resolve a printing problem using the instructions in
Chapter 6: Troubleshooting, contact the dealer from which you bought
your printer or contact Olivetti.
Before Calling for
Service
Before contacting your dealer or Olivetti, please have the following
information available:
• Printer Serial No. (located inside the front cover)
• A Configuration Sheet (described on page 3-83)
• Any error code or message displayed on the Control Panel
• A description of the problem
• Type of network (if problem is network related)
Accessing Olivetti
Via the Internet
The Olivetti Web Pages can be reached at www.olivettilexikon.com and
will contain the latest versions of drivers and documentation.