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DocuPrint N4525 Network Laser Printer - Service Guide
RAP 1-18
Error Code E1-1
Paper Jam
Clear Area A
There is a paper jam at the Registration Sensor.
Logic Control on the Print Engine Controller Board sensed that paper did not leave
the Registration Sensor within the specified time.
Table 1-46 Error Code E1-1 Paper Jam Clear Area A
Step
Actions and Questions
Yes
No
1
PAPER PATH INSPECTION
Inspect the paper path for paper scraps that may cause a
paper jam.
Is the paper path free of paper scraps?
Go to step 2
Clear the
paper path
2
PAPER INSPECTION
Inspect the paper that is loaded in the paper tray.
Is the paper loaded in the cassette wrinkled or
damaged?
Replace with
new paper
Go to step 3
3
PAPER SIZE INSPECTION
Inspect the cassette paper guides.
Are the guides set to the size of paper loaded
in the cassette?
Go to step 4
Adjust the
guides
4
PAPER TRAVEL INSPECTION
Open the Left Upper Cover and observe the position of
the jammed paper.
Is the sheet of paper skewed?
Replace the
Feed, Pick,
and Retard
Rolls (RRP
1-11)
Go to step 5
5
REGISTRATION SENSOR TEST
1. Enter Diagnostics Mode.
2. From the Main Menu, select Comp Input Test / IOT
Unit / Reg. Sensor.
3. Press [4] to start.
4. Open the Left Upper Cover (A).
5. Insert, then remove, a sheet of paper into the
Registration Sensor.
6. Press [0] to stop.
Does the Control Panel Display show “"with
paper"” when you insert the paper into the
Registration Sensor, and does it show “without
paper” when you remove the paper?
Go to step 6
Replace the
Registration
Sensor.
6
PRINT ENGINE CONTROLLER BOARD
REPLACEMENT
Replace the Print Engine Controller Board (RRP 1-72).
Does the error code appear?
Go to step 7
Problem
solved