![Xerox DocuPrint N4525 Service Quick Reference Manual Download Page 131](http://html.mh-extra.com/html/xerox/docuprint-n4525/docuprint-n4525_service-quick-reference-manual_885400131.webp)
Volume 1 / Print Engine - Troubleshooting
1
-
109
RAP 1-52
Blank, Erratic, or Inoperative Control Panel
The Control Panel Display is blank or displays garbled text, or the Control Panel does not
respond to user input.
Table 1-81 Blank, Erratic, or Inoperative Control Panel
Step
Actions and Questions
Yes
No
1
PRINTER STATUS TEST
1. Switch on printer power and wait 2 minutes for
warm-up to complete.
2. Use any application on the host computer to generate
a few prints.
Does the printer generate prints?
Go to step 2
Go to RAP
1-50 and
troubleshoot
an inoperative
printer
2
CONTROL PANEL TEST
Power on printer while simultaneously pressing [0],
[5], & [7].
Do the Control Panel LEDs light up and does
the display show Chn-00 Fun-00?
Go to step 3
Go to step 4
3
SYSTEM CONTROLLER BOARD
REPLACEMENT
1. Replace the System Controller Board (RRP 1-73).
Is the problem still present?
Replace the
Print Engine
Controller
Board (RRP
1-70)
Problem
solved
4
LOW VOLTAGE POWER 5VDC
CHECK
Measure the voltage between J400, pins 1, 2 & 3 (on the
Print Engine Controller Board) and frame ground.
Is there +5VDC between J400, pins 1,2 & 3 and
frame ground?
Replace the
Control Panel
(RRP 1-7)
Go to step 5
5
LOW VOLTAGE POWER SUPPLY
REPLACEMENT
Replace the Low Voltage Power Supply (RRP 1-67).
Is the problem still present?
Go to step 6
Problem
solved
6
The following printer components and areas are
associated with this specific problem. One or more of
these components or areas may have failed partially or
completely. If you cannot isolate this problem using the
steps in this Fault Isolation Procedure, replace each
component or troubleshoot each area listed below, one at
a time, until you isolate and solve the problem.
Wiring and connectors linking the components
Input/Output Board (RRP 1-70).