36
6 Troubleshooting
Problems With the Printer
Before treating the problem as a machine breakdown, refer to the following table and check the printer
condition again.
WARNING
• Never open or remove machine covers that are secured with screws unless specifically instructed in the
manual. A high voltage component can cause electric shock.
• Do not try to alter the machine configuration, or modify any parts. An unauthorized modification can
cause smoke or fire.
Note
• Probable causes of trouble are that the printer, computer you are using, server or other hardware is not correctly set for the
network environment you are using, or a printer restriction has been exceeded. Refer to the CD-ROM Documentation
(HTML) on the Driver Kit CD CD-ROM.
Symptom
Reason/Action
No power.
Is the power to the printer switched off? Press the power switch to the <
I
> position to
switch on the power.
Refer to
• “Switching On and Off the Power” (P. 19)
Is the power cord disconnected or not securely connected? Switch off the power to the
printer and connect the power cord to the power outlet again. Then, switch on the
printer.
Refer to
• Setup Guide Connecting the Power Cord
Is the power cord connected to a power outlet with the correct voltage? Connect the
printer exclusively to a power outlet with a suitable voltage and current rating.
Cannot print.
Is the light of the <Ready> indicator off? If so, this printer is offline or in the menu setting
mode. Press the <Menu> button to exit the menu setting mode.
Refer to
• User Guide 1.1 Main Components and Their Functions
Is there a message displayed on the control panel? Follow the message to rectify the
problem.
Refer to
• “Error Messages” (P. 41)
Print job sent but the light of
the <Ready> indicator is not
blinking or on.
Is the interface cable disconnected? Switch off the power and check the connection of
the interface cable.
Is the interface configured? Check the port status of the interface. Make sure the
protocol settings are correctly set up on the CentreWare Internet Services.
Refer to
• User Guide 4.2 Description of Menu Items
• Online Help for the CentreWare Internet Services
Is the computer environment correctly set up? Check the computer environment, such
as the printer driver.
Light of <Error> indicator is on.
Is there an error message displayed on the control panel? Check the displayed
message and rectify the error.
Refer to
• “Error Messages” (P. 41)
Summary of Contents for DocuPrint C2100
Page 1: ...DocuPrint C2100...
Page 2: ......
Page 3: ...IE IE DocuPrint C2100 Product ID KEB 1 Quick Reference Guide...
Page 6: ...4 Features in Brief Features in Brief...
Page 52: ......
Page 53: ...DocuPrint C2100...
Page 55: ...3 DocuPrint C2100 A Class I 57 B TV TV Fuji Xerox NEMKO IEC60950 1 Edition 1 2001 ISO9001...
Page 56: ...4...
Page 58: ...6 26kg 100mm...
Page 59: ...7 10 110 127Vac 10 50 60 Hz 220 240 V 50 60 Hz 600mm 100mm 100mm 150mm...
Page 60: ...8 IEC60825 1 Class 1 Class 1...
Page 61: ...9 CD ROM CD 30...
Page 65: ...13 5 Enter Adjust Number 6 7 8 6 7 9 10 11 Y M C 0 0...
Page 72: ...20 3 Windows 1 2 Windows OS A B A B PCL...
Page 73: ...21 Windows Delete...
Page 77: ...25 1 2 Letter Legal 8 5 8 5 3 4 5 6 7...
Page 78: ...26 4 OHP 150 15 mm 60 g m2 216 g m2 76 2 mm 220 0 mm 98 0 mm 355 6 mm 355 6 mm P 22 1 2 3 4...
Page 83: ...31 6 550 1 2 P 34 P 31 P 33 P 32 P 35...
Page 84: ...32 6 3 4 5 6 7 8 1 2...
Page 85: ...33 3 4 5 6 7 1 2...
Page 86: ...34 6 3 4 5 1 2 3 4 5 6...
Page 87: ...35 1 2 3 4 5 6...
Page 89: ...37 P 25 4 2 OHP P 25 P 25 P 22 P 25...
Page 90: ...38 6 P 6 P 22 P 22 P 22...
Page 91: ...39 P 22 P 22 P 22 P 22 1 P 12 30 mm...
Page 92: ...40 6 P 22 P 22 P 25 P 22 6 8 6 9...
Page 104: ......
Page 105: ...DocuPrint C2100...
Page 107: ...3 DocuPrint C2100 CNS13438 Class B NEMKO IEC60950 1 Edition 1 2001 ISO9001...
Page 108: ...4...
Page 110: ...6 26 kg 2 100 mm 100 mm...
Page 111: ...7 10 110 127 Vac 10 50 60 Hz 220 240 V 50 60 Hz 110V 15A 600mm 100mm 100mm 150mm...
Page 112: ...8 IEC60825 1 Class 1...
Page 113: ...9 Fuser Safety 30...
Page 117: ...13 5 Enter Adjust Number 6 7 8 6 7 9 10 11 Y M C 0 0...
Page 124: ...20 3 Windows 1 2 Windows A B A B PCL...
Page 125: ...21 Windows Delete...
Page 129: ...25 1 2 8 5 Letter Legal 8 5 3 4 5 6 7...
Page 130: ...26 4 OHP 150 15mm 60 g m2 216 g m2 76 2 mm 220 0 mm 98 0 mm 355 6 mm 355 6 mm P 22 1 2 3 4...
Page 135: ...31 6 550 1 2 P 34 P 31 P 33 P 32 P 35...
Page 136: ...32 6 3 4 5 6 7 8 1 2...
Page 137: ...33 3 4 5 6 7 1 2...
Page 138: ...34 6 3 4 5 1 2 3 4 5 6...
Page 139: ...35 1 2 3 4 5 6...
Page 141: ...37 P 25 4 2 OHP P 25 P 25 P 22 P 25...
Page 142: ...38 6 P 6 P 22 P 22 P 22...
Page 143: ...39 P 22 P 22 P 22 P 22 1 P 12 30 mm...
Page 144: ...40 6 P 22 P 22 P 25 P 22 6 8 6 9...
Page 154: ......
Page 155: ...DocuPrint C2100...
Page 158: ...4...
Page 160: ...6 26 kg 2 100 mm 100 mm 100 mm...
Page 161: ...7 10 110 127Vac 10 50 60 Hz 220 240 V 50 60 Hz 600mm 100mm 100mm 150mm...
Page 162: ...8 IEC60825 1 CLASS 1...
Page 163: ...9 CD ROM CD Fuser Safety 30...
Page 167: ...13 5 Enter Adjust Number 6 7 8 6 7 9 10 11 Y M C 0 0...
Page 174: ...20 3 Windows 1 2 Windows A B A B PCL...
Page 175: ...21 Windows Delete...
Page 179: ...25 1 2 8 5 Letter Legal 8 5 3 4 5 6 7...
Page 180: ...26 4 150 15mm 60 g m2 216 g m2 76 2 mm 220 0 mm 98 0 mm 355 6 mm 355 6 mm P 22 1 2 3 4...
Page 185: ...31 6 550 1 2 P 34 P 31 P 33 P 32 P 35...
Page 186: ...32 6 3 4 5 6 7 8 1 2...
Page 187: ...33 3 4 5 6 7 1 2...
Page 188: ...34 6 3 4 5 1 2 3 4 5 6...
Page 189: ...35 1 2 3 4 5 6...
Page 191: ...37 P 25 4 2 P 25 P 25 P 22 P 25...
Page 192: ...38 6 P 6 P 22 P 22 P 22...
Page 193: ...39 P 22 P 22 P 22 P 22 1 P 12 30mm...
Page 194: ...40 6 P 22 P 22 P 25 P 22 6 8 6 9...
Page 204: ......
Page 206: ...July 2006 604E23141 DE3642Z4 2...