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Summary of Contents for DocuMate 3120

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Page 2: ...ther countries Microsoft is a U S registered trademark of Microsoft Corporation Windows is a trademark and SharePoint is a registered trademark of Microsoft Corporation ZyINDEX is a registered tradema...

Page 3: ...by this product may be protected by governmental laws and other regulations such as copyright laws The customer is solely responsible for complying with all such laws and regulations...

Page 4: ...ntation 2 Xerox DocuMate 3120 Scanner 3 Scanner Setup 5 Unpack and Assemble the Scanner 5 Connect the Power Cord 6 Installation 7 Install the Software and Connect the Scanner 8 Installing the Scanner...

Page 5: ...Error Light Troubleshooting Codes 34 Uninstalling Your Scanner 35 Xerox DocuMate 3120 Specifications 36 Xerox DocuMate 3120 Parts List 38 Regulatory Information 39 Basic Regulations 39 United States...

Page 6: ...ty Information Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established envir...

Page 7: ...t be placed in the direct field of view Electrical Information Warning Electrical Safety Information 1 The power receptacle for the machine must meet the requirements stated on the data plate on the r...

Page 8: ...ce the outlet Disconnect Device The power cable is the disconnect device for this equipment It is attached to the back of the machine as a plug in device To remove all electrical power from the equipm...

Page 9: ...perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals Product Safety Certificati...

Page 10: ...c images on your computer What s in the Box Before proceeding check the contents of the box If items are missing or damaged contact the dealer where you purchased the scanner Xerox DocuMate 3120 Quick...

Page 11: ...y and resolution for the monitor Documentation The following printed documentation is provided in the box Installation guide abbreviated scanner setup and installation instructions Technical support c...

Page 12: ...Feeds documents through the scanner during scanning Pull to open the Automatic Document Feeder 4 Control panel Onetouch scanning controls LED Number Shows the current scan setting for the Simplex and...

Page 13: ...Xerox DocuMate 3120 Welcome 4 User Guide...

Page 14: ...e the scanner from its protective foam and plastic bag 2 Remove any shipping tape from the scanner input tray and output tray 3 Lift the input tray up from the scanner Pull the output tray down from t...

Page 15: ...he feeder cover when you are finished Connect the Power Cord Note Only use the power supply DA 24C24 made by APD included with your scanner Connecting any other type of power supply may damage your sc...

Page 16: ...your computer is running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the AntiVirus or AntiSpyware software before installing yo...

Page 17: ...select the language to use Click OK The disc s Main menu window opens Note If the disc does not start check the following Make sure the disc drive s door is completely shut Make sure the disc was inse...

Page 18: ...ct Install software 5 Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected as well as any other applications you want to install Note The software provided with your scanner may...

Page 19: ...u accept the terms select I Agree then click Next If you choose not to accept the license agreement click Cancel Click Close on the Installation Interrupted window 3 The software will now be installed...

Page 20: ...ur computer s manual for USB port locations If the plug does not attach easily make sure that you are plugging it in correctly Do not force the plug into either connection 3 Turn on the scanner power...

Page 21: ...certain that the software has completely loaded return to the Complete the installation by connecting your hardware window 5 Click OK to complete the installation process 6 Click Close on the Install...

Page 22: ...e agreement If you accept the terms select I Agree then click Next If you choose not to accept the license agreement the installation will terminate and OneTouch will not be installed 3 Click Close on...

Page 23: ...PaperPort PageView such as adding notes to image files modifying image colors and touch up the image using the erase and or auto correct options Nuance OmniPage OmniPage Pro provides precision OCR ana...

Page 24: ...canning guide Instructions for accessing and scanning using the TWAIN interface Click on View software documentation to access the user guides for the software applications provided with the scanner F...

Page 25: ...with the scanner for our customer service contact information 1 Open an Internet Explorer window or any other Internet browser you have installed on your computer 2 In the web address field type www...

Page 26: ...ngth 3 x 2 inches 76 x 51 mm Maximum size width x length 8 5 x 38 inches 216 x 965 mm We recommend scanning one page at a time when the documents you are scanning are longer than 14 inches 356 mm Pape...

Page 27: ...scan process increasing the frequency of miss feeds and paper jams Partially transparent paper such as tracing paper as any images from the opposite side of the page or black background will appear i...

Page 28: ...he documents to make sure all pages in the stack are separated Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pul...

Page 29: ...ully extended Make sure the bottom of the tray is down all the way before scanning If the tray isn t fully seated in position paper feeding from the input tray may jam in the scanner 2 Load the docume...

Page 30: ...twork drive OneTouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on th...

Page 31: ...click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to open the...

Page 32: ...scanner If your scanner has a power cord and or power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below specifically...

Page 33: ...of the scanner helps to keep your scanner operating at optimum performance You should clean the inside of the scanner at least once a week or after 1 000 pages have been scanned If you are getting fr...

Page 34: ...ate 3120 User Guide 25 2 Open the Automatic Document Feeder cover 3 Wipe clean the feed rollers and scanner glass in the scanner body 4 Wipe clean the free rollers ADF pad and scanner glass in the und...

Page 35: ...Xerox DocuMate 3120 Maintenance 26 User Guide 5 Be careful not to snag the cloth on the spring arms of the ADF pad 6 Close the scanner when you re finished...

Page 36: ...o wear faster Large continuous batch scanning will also cause the ADF pad to wear faster You should generally replace the ADF pad between 5 000 and 15 000 scans You received a replacement pad in the o...

Page 37: ...or multiple pages to feed at the same time Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth You cannot properly diagnose a worn roll...

Page 38: ...per guides 4 The roller is held in place with a lock tab that rotates to lock and unlock it To unlock the tab rotate it upward until the small lock flange is completely free 5 Remove the roller from t...

Page 39: ...ot in the scanner 8 Rotate the lock tab into the scanner Press down on the lock flange to lock the roller into the scanner The lock will click into place when it is secure However if it does not rotat...

Page 40: ...the scanner try plugging the scanner s USB cable directly to the back of the computer It is not recommended that you use the scanner with a USB hub if you are using a hub the hub must have its own po...

Page 41: ...h the other scanner for the steps to remove its driver programs Problem My computer keeps giving me out of hard drive space error messages The minimum requirement of 350MB free hard drive space is for...

Page 42: ...e Onetouch program 4 Unplug your scanner s USB cable from the computer 5 Reboot your computer 6 Install Internet Explorer 7 7 Install your scanner driver Problem I am getting an error message that OCR...

Page 43: ...sn t already in the scanner fed in from the front Problem The scans from the input tray are always crooked Make sure to align the paper guides to the edges of the paper If you are scanning small items...

Page 44: ...so Follow these instructions to remove any of the other software you installed with your scanner Depending on the software provided with your scanner and which applications you installed during the s...

Page 45: ...er In the scenario described here when you want to uninstall Visioneer Acuity make sure you select and uninstall Visioneer Acuity If you uninstall one of the entries labeled as an asset you will still...

Page 46: ...ble Information AC Power Cord US UL CSA 3P 7A 125V L 500mm 3C 18AWG BLACK PH8B2EDJF0A 018 RoHS UK BSI PSB 3P 2 5A 250V L 500mm 3C 0 75mm2 BLACK PG8B9XHJZ0A 018 RoHS EUR CEE 2P 16A 250V L 1800mm 3C 0 7...

Page 47: ...lease use the following part names and numbers when ordering replacements for your Xerox DocuMate 3120 scanner Part Name Part Number Roller 57 0145 000 ADF Pad 57 0144 000 USB Cable 35 0118 000 AC Pow...

Page 48: ...erate in close proximity to Industrial Scientific and Medical ISM equipment the external radiation from ISM equipment may have to be limited or special mitigation measures taken Changes and modificati...

Page 49: ...Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there...

Page 50: ...ates of Title The above list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney Canada Parliament by statute has forbidden the rep...

Page 51: ...lusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Penalties of fine o...

Page 52: ...the market For recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site http www eiae org Perchlorate M...

Page 53: ...The ENERGY STAR and ENERGY STAR MARK are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between U S European Union and Japanese governments and the offi...

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