Xerox DOCUCOLOR 12 User Manual Download

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DOCUCOLOR 12

PRINTER

SYSTEM
ADMINISTRATION
GUIDE

Summary of Contents for DOCUCOLOR 12

Page 1: ...DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE...

Page 2: ...censee of all the trademarks Other company brands and product names may be trademarks or registered trademarks of their respective companies and are also acknowledged PANTONE Colors generated by the D...

Page 3: ...uency Emissions XI FCC XI In Canada XII Safety Extra Low Voltage Approval XIII Certifications in Europe XIV It s Illegal in the USA XV It s Illegal in Canada XVII Environmental Notices in the USA XVII...

Page 4: ...r 3 10 Maintenance 4 1 Overview 4 1 Cleaning the Touch Screen 4 2 Supply replacement 4 3 Replacing the Dry Ink Cartridge 4 3 Replacing the Dry Ink Waste Container 4 7 Replacing the Developer Waste Con...

Page 5: ...rical outlet Do not use an extension cord If you do not know whether or not an outlet is grounded consult a qualified electrician Do not use a ground adapter plug to connect this equipment to an elect...

Page 6: ...ctrical outlet Call an authorized Xerox service representative to correct the problem The machine emits unusual noises or odors The power cord is damaged or frayed A wall panel circuit breaker fuse or...

Page 7: ...hazardous exposure to laser radiation This equipment complies with international safety standards With specific regard to laser safety the equipment complies with performance standards for laser prod...

Page 8: ...performance of the printer and could create a dangerous condition Use the supplies and cleaning materials only as directed in this manual Keep all of these materials out of the reach of children Do no...

Page 9: ...d for your printer The use of unsuitable materials may result in poor performance of the machine and possibly a hazardous situation Follow all warnings and instructions that are marked on or supplied...

Page 10: ...arning symbol These areas may be very hot and could cause personal injury If you need any additional safety information concerning the machine or materials contact your Xerox representative Ozone safe...

Page 11: ...no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the eq...

Page 12: ...hielded cables must be used with this equipment to maintain compliance with FCC regulations In Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from digital a...

Page 13: ...ational safety regulations All system ports meet the Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories...

Page 14: ...f the member states related to electromagnetic compatibility Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user s authority to operate the equipment...

Page 15: ...ain agencies of the government such as FHA etc Bonds U S Savings Bonds may be photo graphed only for publicity purposes in connec tion with the campaign for the sale of such bonds Internal Revenue Sta...

Page 16: ...orts Foreign Passports may be photo graphed 7 Immigration Papers 8 Draft Registration Cards 9 Selective Service Induction Papers that bear any of the following Registrant s information Earnings or Inc...

Page 17: ...rks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a prov ince the government of a state other than Canada or a department board Commission or agency estab lis...

Page 18: ...ciency ENERGY STAR is a US registered trademark The ENERGY STAR program is a team effort between the Environment Protection Agency and the office equipment industry to promote energy efficient persona...

Page 19: ...ronmental Choice program in 1988 to help consumers identify environmentally responsible products and services Copier printer and fax products must meet energy efficiency and emissions criteria and exh...

Page 20: ...NOTICES XX DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE 1 2 3 4 5 6 7...

Page 21: ...printer features The System Administrator is generally the one person trained to perform maintenance tasks order supplies and perform removal replacement procedures The guide therefore is divided into...

Page 22: ...NOTE Notes provide extra information that may be helpful to your understanding or performance of procedures KEY POINT The key symbol draws your attention to important additional information hints or...

Page 23: ...t output and the status of consumables such as dry ink or fuser oil You do not have to be the System Administrator in order to check the meter counts or the consumables status Any user can check both...

Page 24: ...nd white full color 11 x 17 inch or A3 color and a total for all black and white and full color prints As stated previously you do not have to be the System Administrator in order to check the meter c...

Page 25: ...is meter provides the total output for all black and white prints regardless of paper size Meter 3 11 x 17 12 x 18 A3 Color This meter provides the total output for all 11 x 17 inch or A3 color prints...

Page 26: ...or in order to check the status of the consumables Any user can check the status By periodically checking the Consumables Status you can determine what if any consumables need to be replaced 1 If you...

Page 27: ...es that no replacement is necessary Other messages include Low indicates that the dry ink cartridge is getting low and a new dry ink cartridge will be required soon Empty indicates that the fuser oil...

Page 28: ...METERS CONSUMABLES 2 6 DOCUCOLOR 12 PRINTER SYSTEM ADMINISTRATION GUIDE 1 2 2 4 5 6 7...

Page 29: ...rom this screen you can access and change options for the following features Tray Management Machine Set up Audio Tones Machine Timeouts Change Tools Access Number This chapter helps you enter and exi...

Page 30: ...are canceled when you press the Clear All CA button in the Tools Mode The printer will not accept print jobs while in Tools Mode 1 Press the Administration button above the numeric keypad to display...

Page 31: ...ssword so that unauthorized individuals do not have access to Tools Mode To close the window without entering a password touch Close After you have entered the correct password the Tools screen displa...

Page 32: ...from Paper Tray 1 Use Trays 2 3 and 4 for paper stock up to 32 lb 128 gsm Use Tray 5 for stock up to 140 lb 250 gsm For more information on paper stock see the Color Materials Usage Guide and the Reco...

Page 33: ...unning paper above 28 lb 105 gsm The heaviest paper that can be run from Trays 2 3 or 4 is 32 lb 128 gsm For additional information on Normal and Heavyweight papers see the Color Materials Usage Guide...

Page 34: ...achine Set up screen is displayed as illustrated in Figure 9 2 Review the localization setting Touch the Change Settings button to display the Localization screen See Figure 10 3 Touch the button for...

Page 35: ...Figure 11 2 Review the settings for each tone To change a setting use the up and down arrows to highlight the desired tone and touch the Change Settings button to display the detail screen 3 Perform o...

Page 36: ...Tools mode You may also disable or enable a timeout option through the Timeouts feature screens The machine timeouts and settings are described in Table 1 Machine Timeout Description Setting Power Sav...

Page 37: ...lay the detail screen 3 Perform one of the following Use the up and down arrows to change the desired time before the machine enters Power Saver mode or exits Tools mode In the Tools Mode timeout scre...

Page 38: ...umbers simple combinations or five repeated numbers KEY POINT If you forget your access number a Service Technician will be required to reset it to the default setting 1 On the Tools screen touch the...

Page 39: ...that require customer maintenance and provides procedures for maintaining those areas Problems that cannot be solved by the operator need to be referred to the Xerox service representative Use the pr...

Page 40: ...e warm up cycle at the start of each day Remove all dust and fingerprints Wipe the Touch Screen with a clean lint free cloth CAUTION To avoid damage to the Touch Screen do not use any Xerox or Xerox E...

Page 41: ...replace dry ink message indicates the consumable should be replaced When this message is displayed for a general office usually less than 1500 prints can be made prior to replacement For graphic arts...

Page 42: ...t Door of the printer and locate the Dry Ink Cartridges From left to right the Dry Ink Cartridge colors are Cyan Magenta Yellow and Black 2 Place a few sheets of paper on the floor under the Dry Ink C...

Page 43: ...artridge is aligned with the open padlock on the printer 4 Pull the cartridge completely out of the printer Dispose of the cartridge according to local regulations 5 Remove the new cartridge from the...

Page 44: ...he Dry Ink Cartridge and dispose of the sheets according to local regulations CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink from your skin or clothing This will set the d...

Page 45: ...nd affixed to the printer CAUTION To prevent spilling dry ink remove the Dry Ink Waste Container only when the Dry Ink Waste Container is Full message appears on the Touch Screen 1 Open the Front Door...

Page 46: ...completely out of the printer 5 Place the Dry Ink Waste Container in a plastic bag and dispose of the used container according to local regulations 6 Remove the new Dry Ink Waste Container from the b...

Page 47: ...of paper on the floor under the Dry Ink Waste Container and dispose of the sheets according to local regulations CAUTION Do not use warm or hot water or cleaning solvents to remove dry ink from your s...

Page 48: ...abels surrounding the Developer Waste Container and affixed to the printer CAUTION To prevent developer spillage remove the Developer Waste Container only when the Developer Waste Container is Full me...

Page 49: ...ontainer completely out of the printer 5 Remove the gold cap from the front of the full Developer Waste Container 6 Securely push the gold cap over the opening on the back of the waste container to pr...

Page 50: ...Align the new Developer Waste Container with the arrow on the printer then slide the Developer Waste Container into the printer 10 Close the Front Door of the printer 11 Remove the sheets of paper on...

Page 51: ...ng the Copy Print Cartridge and affixed to the printer CAUTION To prevent any damage to the new Copy Print Cartridge remove the Copy Print Cartridge only when the Replace the Copy Print Cartridge mess...

Page 52: ...he Front Door of the printer 2 Rotate the Copy Print Cartridge gold latch release area B counterclockwise to its unlocked position NOTE The B pictured on the release in Figure 23 is actually on the ca...

Page 53: ...ridge is visible 4 Grasp the strap with your left hand and remove the cartridge completely out of the printer Set the Copy Print Cartridge aside 5 Remove the new Copy Print Cartridge from the box 6 Gr...

Page 54: ...e the new Copy Print Cartridge into the printer 8 Push the new Copy Print Cartridge in very firmly until the gold handle clicks down 9 Rotate the Copy Print Cartridge gold latch release clockwise to i...

Page 55: ...ndicated in the following procedure CAUTION Fuser oil can be slippery If any fuser oil is spilled on the floor thoroughly clean the area WARNING Do not place the fuser oil cartridge on the printer If...

Page 56: ...front of the Paper Path Module area D 6 Lift the Fuser Oil Cartridge straight up off the module Hold it steady in this position until any excess oil has dripped off the cartridge and into the fuser o...

Page 57: ...dge on the printer If any fuser oil is spilled on the printer thoroughly clean it 7 Place the old cartridge in a plastic bag and dispose of it according to local regulations 8 Remove the new cartridge...

Page 58: ...he end of the Fuser Oil Cartridge 10 Align the cartridge in the proper position on the Paper Path Module Press it carefully into place 11 Grasp the Paper Path Module and firmly push the module into th...

Page 59: ...he floor under the Paper Path Module and dispose of the sheets according to local regulations CAUTION Fuser oil can be slippery If any fuser oil has been spilled on the floor thoroughly clean the area...

Page 60: ...e Cleaning Web affixed to the printer WARNING The fuser can be very hot To avoid personal injury do not touch any components other than those indicated in the following proce dure 1 Open the Front Doo...

Page 61: ...wing procedure 4 Press down on the Front and Rear Release buttons on the top of the fuser assembly to unlatch the Cleaning Web area E The web opens to the right of the Paper Path Module 5 Gently push...

Page 62: ...op of the new Cleaning Web into place The Cleaning Web is in position when it stops Press firmly to ensure that it latches CAUTION Do not force the new Cleaning Web into the fuser or you may damage th...

Page 63: ...on of the problem to the service operator Defining the printer problem accurately may help you and the operator solve the problem over the phone and minimize printer downtime If the problem cannot be...

Page 64: ...service operator about the defects 6 If possible use a phone near the printer to call the Service Telephone Number Follow the instructions provided by the operator 7 For applications support user hel...

Page 65: ...ow the appropriate telephone number and call that number for consumable supplies If you have a Time and Materials service contract call the following number for dry ink waste containers developer wast...

Page 66: ...ada French 1 800 668 0133 Europe ________________________ Latin America ___________________ Give the representative the following information Your Xerox Customer Number in the format X XXX XXX XXXX __...

Page 67: ...aner 43P81 1 43P81 1 8R90178 1 Lint Free Cloth 19P3025 1 19P3025 1 19P3025 1 Film Remover 43P45 1 43P45 1 8R90176 2 Dry Ink Black 6R945 4 6R945 4 6R90280 4 Dry Ink Cyan 6R946 4 6R946 4 6R90281 4 Dry I...

Page 68: ...nter refer to the Recommended Materials List This list is available on the Xerox web site www xerox com and will be updated periodically Contact your Xerox representative for additional details Replac...

Page 69: ......

Page 70: ...Prepared by Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Webster New York 14580 April 2001 701P36559...

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