Xerox DocuCentre SC2020, User Manual

Page: 270 / 322

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
267
Copying Problems
This section provides possible solutions to various problems you may encounter when using the Copy
features.
Unable to Copy
The table below lists possible solutions when you are unable to copy.
Copy Output Problems
The table below lists possible solutions to problems with the copy output.
The color registration is
out of alignment. The color registration is
displaced by installing the
device or replacing
components. Adjust the color registration.
Refer to
Auto Registration on page 186.
Symptoms Possible Cause Remedy
The document is not
fed properly through
the document feeder. The document size is too
small. The minimum size of document that can be
loaded on the document feeder is A5
.
The document is not a
supported type. The document feeder does not support
warped documents, business cards,
transparencies, thin documents,
or documents with attached stick-on notes,
paper clips or tape.
Refer to
Paper Types on page 56.
The document guides are
misaligned. Align the document guides properly to
match the document size.
There are document shreds
stuck in the document
feeder. Open the document feeder top cover, and
remove the document shreds.
Refer to
Document Jams on page 292.
You have placed a
document containing
pages of different sizes. You cannot place documents with different
size pages.
Symptoms Possible Cause Remedy