Xerox® Security Guide for Light Production Mono Class Products
High capacity feeder(No description on High capacity feeder is provided in this document because
user’s image data will not be stored in it.)
High capacity stacker (No description on high capacity stacker is provided in this document because
user’s image data will not be stored in it.)
Interface Module (No description on interface module is provided in this document because user’s
image data will not be stored in it.)
This program-downloading function can be disabled by a system administrator from the local UI.
The header part of file is checked using software to identify whether the download file is
legitimate.
Service Technician (CSE) Access Restriction
The CSE (Customer Service Engineer) Access Restriction allows customers to create an additional
password that is independent of existing administrator passwords. This password must be supplied to
allow service of the product. This password is not accessible to Xerox support and cannot be reset by
Xerox service personnel.
Additional Service Details
Xerox products are serviced by a tool referred to as the Portable Service Workstation (PWS). Only Xerox
authorized service technicians are granted access to the PSW. Customer documents or files cannot be
accessed during a diagnostic session, nor are network servers accessible through this port. If a network
connection is required while servicing a Xerox device, service technicians will remove the device from any
connected networks. The technician will then connect directly to the device using an Ethernet cable,
creating a physically secure and isolated network during service operations.
Backup & Restore (Cloning)
Certain system settings can b
e captured in a ‘clone’ file that may be applied to other systems that are the
same model. Clone files are encoded but not encrypted and have the potential to contain sensitive
information depending on which product feature setting is selected. Access to both create and apply a
clone file can be restricted using role-based access controls. Clone files can only be created and applied
through the Embedded Web Server.
EIP Applications
Xerox products can offer additional functionality through the Xerox Extensible Interface Platform (EIP).
Third party vendors can create Apps that extend the functionality of a product. Xerox signs EIP
applications that are developed by Xerox or Xerox partners. Products can be configured to prevent
installation of unauthorized EIP applications.
