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T  R  O  U  B  L  E  S  H  O  O  T  I  N  G        

6–1

C H A P T E R   6

6 

Troubleshooting

Before You Begin Troubleshooting

Error Messages

How to Clear A Media Jam

Print Defects

Additional Sources of Troubleshooting Assistance

This chapter provides information about preventing problems, and
specific instructions for clearing media jams. It also contains tables
showing detailed error messages and examples of print defects with
suggested corrective actions.

Summary of Contents for C55/C55mp

Page 1: ...Xerox DocuPrint C55 C55mp Color Laser Printer User s Guide 701P92870...

Page 2: ...icrosoft LAN Manager and Windows 95 are trademarks of Microsoft Corporation Adobe Adobe Type Manager Adobe PageMaker and PostScript are trademarks of the Adobe Systems Inc TrueType and Apple ColorSync...

Page 3: ...1 5 Where To Go For More Information 1 7 Chapter 2 Introduction to Your C55 Printer Printer Features 2 3 Print Speed 2 3 Resolution 2 4 Resident Fonts 2 4 Connectivity 2 5 Color Matching Systems 2 6...

Page 4: ...y 3 9 How to Attach the Manual Feed Tray 3 10 How to Use the Manual Feed Slot 3 11 Chapter 4 The Control Panel Control Panel Components 4 2 Control Panel Indicator Lights 4 4 Control Panel Buttons 4 5...

Page 5: ...nced Alignment Xerox Features tab 5 6 Tray Switching Paper tab 5 6 Hold Job Paper tab 5 6 Document Halftones Xerox Features tab 5 7 Expert Color Control 5 8 Save Settings 5 10 Restore Settings 5 10 Po...

Page 6: ...rum Print Drum Area Jam 6 15 Tray Manual Feed Slot Jam 6 17 Print Defects 6 18 Additional Sources of Troubleshooting Assistance 6 24 Chapter 7 Printer Maintenance Regular Printer Maintenance 7 2 Densi...

Page 7: ...l Additional Memory 8 5 Memory Upgrade for the C55 8 6 Memory Upgrade for the C55mp 8 6 Memory Installation Procedure 8 8 Memory Upgrade Options 8 9 Chapter 9 Network Printer Services Appendix A Safet...

Page 8: ...I N D E X...

Page 9: ...d to help you become familiar with all of the powerful features of your C55 C55mp Color Laser Printer and contains information about all possible configurations Your printer may or may not have all of...

Page 10: ...on page 1 7 under Where To Go For More Information NOTE Before using your printer be sure you have performed all the steps outlined in the Quick Installation Guide packaged with your printer 1What Is...

Page 11: ...s the C55 printer drivers PCL 5C and Adobe PostScript that you can use to achieve optimal printer performance Chapter 6 Troubleshooting explains how to solve minor problems that may occur These proble...

Page 12: ...and CentreWare Internet Services printer services utilities Appendix A Safety Notes provides important information about how to safely operate your printer Appendix B Special Notices contains informa...

Page 13: ...er indicates a button that may be pressed General screen selections will appear in bold text when you are given procedures for selecting them Control Panel menu selections appear in all caps and withi...

Page 14: ...n exclamation point and the word CAUTION identifies an action that should be taken only after you have considered the consequences The consequences of the action are also identified WARNING Bold text...

Page 15: ...ains detailed information for System Administrators Topics covered include detailed information about network setup on all supported network operating systems Control Panel operation and Error Codes I...

Page 16: ...1 8 I N T R O D U C T I O N...

Page 17: ...nts External n Printer Components Internal In this chapter you will become familiar with the features of your printer and learn where to locate specific printer parts Before you use your printer make...

Page 18: ...pment Two of the more popular options are already included in model C55mp Adobe PostScript Level II including several special imaging features Ethernet Card for quick direct connection to a network Xe...

Page 19: ...our printer This section will help you become familiar with your printer s features and capabilities Print Speed Print speeds for printing on standard Letter A4 media are as follows Up to 3 pages per...

Page 20: ...dots per inch dpi The C55 printer provides the following resolutions Color 600 x 600 dpi standard Contone PostScript only Black 600 x 600 dpi standard Contone PostScript only Resident Fonts The follow...

Page 21: ...10MBPS with BNC and RJ 45 connectors included with C55mp Token Ring 4 16 MBPS with RJ 45 and Shielded DB9 connectors Printing Protocols Enabled with Ethernet or Token Ring Cards NetWare 2 x 3 x and 4...

Page 22: ...ching Systems The following color matching systems will be available for the C55 printer Pantone Profiles Apple ColorSync 2 0 Image Color Matching ICM NOTE For more detailed information on printer spe...

Page 23: ...example your C55 printer drivers enable you to use the Xerox Intelligent Color features that are available in your printer 2 To print effectively it is necessary for you to install the correct printer...

Page 24: ...2 to identify the main exterior components of your C55 printer Figure 2 1 The C55 Printer Front View Fuser Cover Media Exit Area Control Panel Top Rear Cover Release Media Server optional Front Cover...

Page 25: ...nter Rear View Power Cord Receptacle On Off Switch Lower Feeder Electrical Connection Interface Connectors see next page Safety Certification and Voltage Information Label NOTE Detailed information ab...

Page 26: ...with a standard mini Centronics parallel connector In addition space is provided for an optional Serial LocalTalk card and one Network Interface card either Ethernet or Token Ring Note the Ethernet ca...

Page 27: ...Figure 2 1 Use the following instructions to open each cover and gain access to the internal components of your printer To Open the Front Cover 1 Simultaneously grasp the two latches located on the f...

Page 28: ...n the Top Rear Cover 2 Lift the cover up until it stands in an upright position To Open the Fuser Cover NOTE The Front Cover must be opened before you can open the Fuser Cover 1 Press the Fuser Cover...

Page 29: ...your printer are the Consumables replenishable substances used by the printer and Maintenance Items the parts that require replacement See the insert to order these items Figure 2 4 The C55 Printer In...

Page 30: ...2 14 I N T R O D U C T I O N T O Y O U R C 5 5 P R I N T E R...

Page 31: ...ng the Media Tray n The Manual Feed Slot This chapter explains recommendations for media and procedures for using the media trays and the Manual Feed Slot in your printer In order to ensure reliable p...

Page 32: ...The paper you use should be dust free and have cleanly cut edges Don t use curled wrinkled or damp paper Also note that smoother surface paper will produce sharper output resolution and better image d...

Page 33: ...and 3R96002 for A4 sized images Other transparencies may be available in certain countries Note that transparencies can be printed from either the Manual Feed Slot or the Universal Media Tray LABELS A...

Page 34: ...e printer automatically detects the standard sizes letter A4 legal and executive but you must designate the size in the Control Panel if another size paper is used see Chapter 4 Designate Custom Paper...

Page 35: ...he side to be printed is facing up and the edge of the paper nearest to the tray handle is inserted under the tabs Do not fill the tray above the maximum fill line indicated 5 Reinsert the tray into t...

Page 36: ...aper Load letterhead paper in the same way that you load plain paper with the printed side up See How to Load the Tray With Paper on page 3 3 The typical orientation of letterhead paper is shown in Fi...

Page 37: ...rency quality TRANSPARENCY TRAY If your printer has two trays you can designate one of the trays as the transparency tray The printer will automatically feed from the designated transparency tray if t...

Page 38: ...single sheet of special stock up to 24 lb 90 gsm or letterhead paper a sheet of paper that is a non standard size a transparency a sheet of labels in black only an envelope in black only a cover for a...

Page 39: ...ble Manual Feed Tray This tray attaches to the front of the printer and guides individual sheets or envelopes as they enter the Manual Feed Slot The Manual Feed Tray aligns each sheet correctly and he...

Page 40: ...two small tabs and the support arms is facing the printer 2 Align the tabs on the edge of the tray with the indentations just inside of the Manual Feed Slot and insert the edge of the tray into the sl...

Page 41: ...driver 1 Select Manual Feed as the Paper Source in the C55 printer driver 2 For transparencies envelopes or labels select the correct option in the Media Type in the C55 printer driver At your printer...

Page 42: ...left side of the media The media should be flat against the tray without any wrinkles or bent edges 5 Push the media into the Manual Feed Slot The media will be pulled into the printer WARNING The C55...

Page 43: ...Panel Use n n Control Panel Menus n n Using the Optional Media Server The C55 printer s Control Panel allows you to enter commands and receive printer status information directly at the printer In th...

Page 44: ...line Message Display Window You can use the Control Panel buttons to select functions and move through menus The lights indicate that certain actions are taking place The Message Display Window displa...

Page 45: ...T H E C O N T R O L P A N E L 4 3 Figure 4 1 The C55 Control Panel On Line light Form Feed light Message Display Window Four Color Toner indicator lights Control Panel Buttons...

Page 46: ...r is idle and on line Flashing light indicates the printer is processing data No light indicates the printer is off line Form Feed Steady light indicates that a PCL 5C document is in memory but that t...

Page 47: ...f a job and taken off line or OFF LINE if the printer is idle Form Feed Print the page for PCL jobs that do not have a Form Feed command Release jobs that were sent using the Hold Job feature See Chap...

Page 48: ...P Address or network information Previous Move to the previous menu item in the current level of a menu Decreases the value of the alphanumeric entries Next Move to the next menu item in the current l...

Page 49: ...low the Message Display Window The ON LINE message is cleared and OFF LINE is displayed NOTE The printer must be off line to access Control Panel menus 2 Press the Menu button located immediately belo...

Page 50: ...the menu command that is displayed NOTE The Enter button executes the displayed menu command and will take you to the next sub level menu option Press the Menu button at any time to return to the beg...

Page 51: ...ibes the ten Top Menus and includes a list of their functions and sub menus in Table 4 3 NOTE More detailed information about the Control Panel Menus can be found in the Technical Information Guide Th...

Page 52: ...eset printer Maintenance Check the status of Maintenance Items Color Developer Black Developer Print Drum Fuser Module Show Pg Count Media Menu Set and customize the defaults for media trays Tray Auto...

Page 53: ...ed for messages and imbedded documents English French Italian German Spanish Portuguese Communications Enable and configure the data ports Establish the network configuration Parallel Serial LocalTalk...

Page 54: ...S Service Print test patterns view software levels and error logs Test patterns Error Logs Adjustments Compression Imaging Change defaults for Imaging and Color Mode Options Edge Smoothing Color Mode...

Page 55: ...is section provides step by step procedures for several commonly performed Control Panel tasks Examples in this section include instructions about how to Print the Control Panel Menu Check the Color D...

Page 56: ...d 2 Press the Menu button located immediately below the Message Display Window The OFF LINE message is cleared and the Top Menu CONTROL MENU is displayed 3 Scroll through the Top Menus using the Next...

Page 57: ...isplay Window The OFF LINE message is cleared and the Top Menu CONTROL MENU is displayed 3 Scroll through the Top Menus using the Previous and Next buttons until MAINTENANCE is displayed 4 Press the E...

Page 58: ...essage Display Window The OFF LINE message is cleared and the Top Menu CONTROL MENU is displayed 3 Scroll through the Top Menus using the Previous and Next buttons until MEDIA MENU is displayed 4 Pres...

Page 59: ...INE is displayed 2 Press the Menu button located immediately below the Message Display Window The OFF LINE message is cleared and the Top Menu CONTROL MENU is displayed 3 Scroll through the Top Menus...

Page 60: ...ia Server Option The optional Media Server adds several advantages to your C55 printer A convenient way to print on special media such as transparencies in a networked environment A way to print if yo...

Page 61: ...ur document and the feature settings you have selected If you Print to File after making selections in the C55 color features you must print the document on a C55 printer in order for those features t...

Page 62: ...customize your own print settings If you have saved the file with specific application settings print using the Media Server Menu defaults If you wish to add information not previously saved in the f...

Page 63: ...ated on a standard High Density 3 5 inch MS DOS formatted disk 2 Insert the disk into the Media Server s disk drive as shown in Figure 4 2 3 Press Media Server on the Control Panel The display window...

Page 64: ...you want to make choices within 5 Press Previous and Next in order to display choices for the sub level menu you selected 6 Press Enter when the choice you want to apply to your file is displayed bet...

Page 65: ...inter Driver Features n PostScript Printer Driver Features n ImageFix Windows 95 PostScript Your C55 printer offers many special features that are designed to produce the highest quality color and bla...

Page 66: ...ver type by the features specific to the PCL 5C printer drivers and the features specific to the Adobe PostScript printer drivers Not all features are available for all drivers Refer to the section th...

Page 67: ...ter PCL 5C vs PostScript Feature PCL 5C PostScript Xerox Intelligent Color 3 0 Yes Yes Expert Color Control Yes PCL 5C Implementation Yes Save Toner Yes Yes Edge Smoothing Yes Yes Enhanced Alignment Y...

Page 68: ...Color Settings Xerox Features tab The options available for Color Settings are INTELLIGENT COLOR Xerox Intelligent Color 3 0 automatically optimizes the appearance of your printed documents and simpl...

Page 69: ...eeded to print in color The hues of each color do not change but the colors are less saturated Use Save Toner to decrease the overall toner consumption produce lower cost prints and provide draft copi...

Page 70: ...Switching Paper tab Select Tray Switching to have the printer automatically switch to a second tray if so equipped to continue your print job when the first tray runs out of paper Hold Job Paper tab S...

Page 71: ...Also different combinations of the four primary toner colors produce an extensive range of possible colors You can choose from two Halftone Settings Quad Dot and Smooth Screen QUAD DOT Quad Dot is a p...

Page 72: ...e each bar the numerical value for that bar is indicated in the box to the right of the bar Lightness Lightness relates to the brightness of the color produced A higher setting lightens the colors on...

Page 73: ...of color increases in the document overall For example if you slide the Red bar to the right the amount of red increases in your document overall As you slide the bar the value for that color is indic...

Page 74: ...nd saved printer settings choose the Restore Settings button The settings you made when you saved the settings for the document will be applied to the document when it is printed Any changes you make...

Page 75: ...selected 1 1 1 2 2 2 3 3 3 Note Always select collation in the C55 printer driver To avoid unexpected results turn off collation in your application Do NOT select collation in both the application an...

Page 76: ...n your screen indicating that you have a limited period of time to proceed to the printer to press the Form Feed button on the printer s Control Panel in order to initiate the print activity If you do...

Page 77: ...IVID COLOR Vivid Color produces bright solid colors and should be used for documents with graphics that include charts and graphs PHOTO MODE IMAGEFIX IN WINDOWS 95 DRIVER Photo Mode is the best color...

Page 78: ...ned Anything that is black in your document remains black and is not rendered as a pattern Use Fax Friendly Black to print a color document in a black and white mode so that it can be used as a fax or...

Page 79: ...n produce lower cost prints and provide draft copies of your document UNADJUSTED Unadjusted uses your application settings It allows the application to control processing and halftones used when the d...

Page 80: ...E R D R I V E R O P T I O N S Document Halftone QUAD DOT SMOOTH SCREEN NOTE The Quad Dot and Smooth Screen halftone screens have been designed for optimum print quality and are identical in PostScript...

Page 81: ...htens the colors on the document overall giving it a faded look while a lower setting darkens the colors overall Contrast Contrast adjusts the difference between light and dark color A lower setting g...

Page 82: ...at the bar moves away from decreases For example when you slide the bar toward red the amount of red increases on your document overall while simultaneously the amount of cyan decreases As you slide t...

Page 83: ...nd saved printer settings choose the Restore Settings button The settings you made when you saved the settings for the document will be applied to the document when it is printed Any changes you make...

Page 84: ...ter The color space specifications provided by the printer are optimized to give the best printed results However finer control of the color space through the application is sometimes desired If your...

Page 85: ...e alignment next to colored areas Note that this feature is most valuable when black and colored areas directly touch ImageFix Windows 95 PostScript only ImageFix replaces the Color Setting Photo Mode...

Page 86: ...5 22 S P E C I A L C 5 5 P R I N T E R D R I V E R O P T I O N S...

Page 87: ...ow to Clear A Media Jam Print Defects Additional Sources of Troubleshooting Assistance This chapter provides information about preventing problems and specific instructions for clearing media jams It...

Page 88: ...bjects to clear jams since this may damage the printer Do not touch the surface of the Print Drum or the Transfer Drum Touching these surfaces may damage them WARNING Avoid contact with the Fuser area...

Page 89: ...an delay your print job You can avoid these problems by regularly taking the following precautions Insert media trays properly and securely Keep covers securely closed Consumables Empty toner dispense...

Page 90: ...able note the following Instructions for adding toner and replacing components are included in the individual replacement packages Error messages that begin with a W advise that certain Maintenance It...

Page 91: ...Tray 2 into the printer E1 TRAY 1 JAM OPEN PRINTER A jam has occurred in Tray 1 Remove Tray 1 Remove any jammed material in the path Reinsert Tray 1 Refer to page 6 17 E2 TRAY 2 JAM OPEN PRINTER A ja...

Page 92: ...rea Open the Front Cover and the Fuser Cover Release fuser rollers Remove any jammed material in the Fuser area Close the covers Refer to page 6 13 E6 DRUM JAM OPEN PRINTER A jam has occurred in the T...

Page 93: ...ure that they are closed properly F1 DISK ERROR The disk is not readable not properly formatted or not inserted properly into the Media Server Remove and reinsert the disk Try another standard High De...

Page 94: ...isk is full Remove fonts or resources from the hard disk using CentreWare DP JA REPLACE OIL KIT The printer is out of fuser oil Open the Front Cover and the Fuser Cover Install a new Fuser Oil Kit Clo...

Page 95: ...er has been depleted Replace the Color Developer Cartridge with a new unit J6 REPLACE BLACK DEV CARTRIDGE The Black Developer has been depleted Replace the Black Developer Cartridge with a new unit J7...

Page 96: ...Front Cover and the Fuser Cover Remove and reinstall the Fuser Close the covers Switch the power off and then switch it on again W1 COLOR DEV MOD NEAR END OF USE W2 BLACK DEV MOD NEAR END OF USE W3 PR...

Page 97: ...has been cleared You can greatly reduce the incidence of media jams by following these simple guidelines Use media that is in good condition not torn wrinkled or moist Use recommended types amounts si...

Page 98: ...jam might occur Figure 6 1 Media Path Fuser Output Area Transfer Drum Print Drum Area Input Transfer Drum Area Tray and Manual Feed Slot Area Grounding Roller WARNING Exposure to prolonged periods of...

Page 99: ...tput Print Drum Area Jam 1 Open the Front Cover See page 2 10 2 Open the Fuser Cover See page 2 11 3 Release Roller by rotating Release Lever 4 Locate the lodged material by looking inside the Fuser a...

Page 100: ...G 5 Reach into the Fuser area and gently grasp the exposed corners of the jammed material 6 Pull gently up and toward you until the material is completely dislodged 7 Close Roller Release 8 Close the...

Page 101: ...s E4 E6 E7 Figure 6 3 Input Transfer Drum Print Drum Area Jam 1 Open the Front Cover 2 Locate the lodged material by looking inside the Input Transfer Drum area 3 Reach into the Input Transfer Drum ar...

Page 102: ...U B L E S H O O T I N G 4 Pull gently up and toward you until the material is completely dislodged 5 If the material has adhered to the Transfer Drum peel it away from the drum surface 6 Close the Fr...

Page 103: ...y Manual Feed Slot Jam 1 Remove Tray 1 Tray 2 or the Manual Feed Tray as indicated by the error code from the printer 2 Grasp the exposed corners of the jammed material gently 3 Pull the material slow...

Page 104: ...reduce the incidence of print defects Maintain a stable environment for the printer Refer to Appendix C Printer Technical Specifications for environmental specifications Use the media recommended for...

Page 105: ...to be replaced Move the printer to a location out of the sunlight Place the printer in a less severe temperature and humidity condition Clean the Print Drum Charger see page 7 8 Replace the Print Dru...

Page 106: ...fect Common Causes Potential Remedies Light Vertical Lines Light areas without color that streak the page The Print Drum is scratched or damaged The Print Drum Charger is dirty Remove and inspect the...

Page 107: ...ible 2 Clean the Fuser rollers Run a blank sheet of paper through the printer to clean up any residual toner Replace the Fuser Oil Bottle Reinstall the Fuser cleaner assembly 3 Clean the Grounding Rol...

Page 108: ...ing Color One or more colors that are missing from the print The Developer for the missing color needs replacement Replace the appropriate Developer Print Defect Common Causes Potential Remedies Light...

Page 109: ...Faded color areas that appear randomly on the page Incorrect or damaged media has been used If one color the Developer needs replacement If all colors the Print Drum needs replacement Check the condit...

Page 110: ...printer Reinstall the Print Drum Switch the printer off and then on again You may also try setting Black Overprint or Enhanced Alignment in the printer driver Additional Sources of Troubleshooting As...

Page 111: ...lar Printer Maintenance Density and Color Balance Adjustment Procedure Cleaning Procedures This chapter describes the maintenance needs of your printer explains how often these services are recommende...

Page 112: ...tenance items as they reach end of use It is recommended that maintenance items are replaced when the end of use warnings appear on the control panel to avoid untimely image quality problems However i...

Page 113: ...e densities and colors based on the appearance of the Test Page You may need to repeat this procedure and test your adjustments until you achieve the desired effect NOTE If during the adjustment proce...

Page 114: ...30 halftones The Black Density Images numbered 7 12 and the current setting show a lightness darkness range of black only 30 halftones The Color Balance Images numbered 13 24 and the current setting s...

Page 115: ...d be at approximately the same level This is important in order to make the Color Balance adjustment 3 The correct Color Balance is determined by comparing the circle in the center of the Color Balanc...

Page 116: ...is displayed 10 Press Enter to select the number 11 You will be asked to confirm your desire to make the change Press Enter Press Next to display your response Press Enter NO will abort the adjustment...

Page 117: ...n the adjustment routine by pressing the Enter button when the menu item CANCEL CHANGES is displayed The printer will be restored to the original settings you had when you entered the COLOR ADJUST rou...

Page 118: ...t Drum Charger The Print Drum Charger is a thin wire mesh used to place a charge on the Print Drum If this mesh become dirty the Print Drum will not obtain a proper charge resulting in image quality d...

Page 119: ...mall paper sensor switch in the bottom of the printer that is easily broken Use extreme caution in this area to avoid damaging the printer This switch can only be repaired by a service technician Grou...

Page 120: ...um is exposed to excessive light the average fluorescent office lighting for more than 2 minutes it may require up to 2 hours of darkness to recover 5 Set the Print Drum Module aside on several sheets...

Page 121: ...atures to your printer or upgrade your printer system to meet your particular needs Table 8 1 provides a brief description of each enhancement available The part number needed to place an order can be...

Page 122: ...atures Fast Blue Fax Friendly Black Black Overprint Contone Hard Drive functions Note Comes standard in C55mp Hard Drive One Hard drive Increases productivity of multiple page jobs Allowsfor storage o...

Page 123: ...One Media Tray Additional media tray Interchangeable with Tray 1 or Tray 2 None Serial LocalTalk Card One Plug in card Expands connection capability to RS232 Serial port for IBM and compatible environ...

Page 124: ...bility utilizing IPX SPX TCP IP DLC LLC SNMP and TokenTalk protocols Comes standard with Flash memory for easy field upgrades Memory Upgrade One 4 MB Memory SIMM One 8 MB Memory SIMM One 16 MB Memory...

Page 125: ...ain memory amounts are required to support enhancements to your C55 printer Memory kits are available in four configurations packaged in single units each 32 MB 16 MB 8 MB 4 MB NOTE SIMMs must be inst...

Page 126: ...M E N T Memory Upgrade for the C55mp Table 8 2 Typical C55mp Memory Upgrade Configuration TO UPGRADE TO YOU MUST INSTALL IN THESE COMBINATIONS 32 MB DRAM 8 MB DRAM 8 MB in slot J8 8 MB in slot J9 4 MB...

Page 127: ...talled Figure 8 1 The C55 C55mp Printer Memory Board Configuration When you install additional memory in your printer the memory SIMMs should be added in pairs by inserting them into slots contained i...

Page 128: ...8 8 O P T I O N A L E Q U I P M E N T Memory Installation Procedure 0 1 0 NOTE For additional information on memory configurations see Table 8 3...

Page 129: ...9 Slot J10 Slot J11 Comments 4 16 MB SIMM Add 64 MB 64 16 16 16 16 8 MB DRAM on board will turn off 2 32 MB SIMM Add 64 MB 64 32 32 8 MB DRAM on board will turn off 2 16 MB SIMM 2 8 MB SIMM Add 32 MB...

Page 130: ...8 10 O P T I O N A L E Q U I P M E N T...

Page 131: ...ach of these services provides you with the capability to easily and quickly accomplish the following tasks with your C55 printer from your workstation Check printer status Remotely configure monitor...

Page 132: ...bilities of CentreWare DP using Internet technology as the platform It provides another option for implementing advanced services for the installation configuration and management of your C55 printer...

Page 133: ...y n Maintenance Safety n Operational Safety n Ozone Safety The Xerox C55 color laser printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements At...

Page 134: ...ctrician to check the outlet WARNING You may get a severe electrical shock if you do not connect the grounding conductors correctly Do not place the printer where people may step on the power cable Do...

Page 135: ...h off the printer power immediately disconnect the power cable and call an authorized Xerox service representative The power cable is damaged or frayed Liquid is spilled into the printer The printer i...

Page 136: ...o laser the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product It does not emit hazardous light the beam is totally enclosed during...

Page 137: ...optional equipment There are no parts that you can maintain or service behind these covers Follow the maintenance procedures provided in Chapter 7 Operational Safety Your Xerox printer and supplies we...

Page 138: ...where there is adequate space for ventilation and servicing The recommended minimal spacing is 10 in 25 cm behind the printer 10 in 25 cm on either side of the printer and 24 in 61 cm in front of the...

Page 139: ...may overheat WARNING Be careful when working in areas identified with this warming symbol These areas may be very hot and could cause personal injury Frequent operation of the on off switch is not rec...

Page 140: ...y is dependent on copy volume Providing the proper environmental parameters as specified in the Operational Safety section of these Safety Notes ensures that concentration levels meet safe limits If y...

Page 141: ...S P E C I A l N O T I C E S A P P E N D I X B BSpecial Notices n FCC Notices USA n Certifications Canadian n European Markets n Safety Extra Low Voltage Safety Approval...

Page 142: ...uch interference when the equipment is operated in a residential environment However there is no guarantee that interference will not occur in a particular installation If the equipment does cause har...

Page 143: ...comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is o...

Page 144: ...ent January 1 1996 Council Directive 89 336 EEC approximation of the laws of member states related to electromagnetic compatibility A full declaration defining the relevant Directives and referenced s...

Page 145: ...figuration Specification Base Printer CISPR B Base Printer with Hard Drive CISPR B Base Printer with Media Server CISPR B Base Printer with Ethernet CISPR A Base Printer with Token Ring CISPR A Base P...

Page 146: ...ports meet the requirements for Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories attached to the sys...

Page 147: ...N I C A L S P E C I F I C A T I O N S A P P E N D I X C CPrinter Technical Specifications Physical Specifications Environmental Specifications Electrical Specifications Performance Specifications Cont...

Page 148: ...Specifications Dimensions without Optional Lower Feeder 18 5 w x 16 5 d x 16 5 h 470 mm w x 419 mm d x 419 h Weight without Optional Lower Feeder 89 lbs 40 kg Optional Tray Dimensions 18 w x 17 d x 4...

Page 149: ...g 50 to 90 F 10 to 32 C Storage 14 to 104 F 10 to 40 C Humidity Operating 15 to 85 RH Storage 10 to 90 RH Sound Level 54 dbA Running Max 47 dbA Standby Max Electrical Specifications Power Requirements...

Page 150: ...r operating at 50 25 MHz Memory 24 MB DRAM 6 MB FLASH ROM Standard on C55 C55mp Upgradable to a maximum of 64 MB Printer Description Languages PDL Standard on C55 PCL 5C Optional Adobe PS II Upgrade S...

Page 151: ...irements 8 2 Buttons Control Panel 4 2 descriptions 4 5 locations 4 3 C C1 to C3 error codes 6 5 C55 Printer manuals for 1 7 memory upgrade 8 6 Cancel a job 4 10 CentreWare DP 3 7 9 1 9 2 CentreWare I...

Page 152: ...al 2 13 Connectivity 2 5 Consumables instructions 6 3 Contone description 5 16 memory requirements 5 16 PCL 5C PostScript comparison 5 3 requirements 8 2 Contrast Color Adjustment PostScript 5 17 CONT...

Page 153: ...CL 5C PostScript comparison 5 3 PostScript 5 17 F F1 to F3 error codes 6 7 Fast Blue description 5 14 PCL 5C PostScript comparison 5 3 requirements 8 2 Fax Friendly Black description 5 14 PCL 5C PostS...

Page 154: ...ies 6 11 L Labels jams from 3 11 printing 3 11 recommended 3 3 Languages changing default 4 11 LEDs descriptions 4 4 location 4 3 Letterhead loading in Manual Feed Slot 3 11 loading in tray 3 6 Lightn...

Page 155: ...4 14 Menu navigation 4 5 4 7 Menus description 4 9 navigation of 4 7 selections 4 10 sub menu selections 4 9 Message Display Window location 4 3 selecting menus in 4 6 MULTINATIONAL 4 11 N Navigation...

Page 156: ...odes Grayscale PCL 5C 5 5 Grayscale PostScript 5 13 Save Toner PCL 5C 5 5 Save Toner PostScript 5 15 Unadjusted PCL 5C 5 5 Unadjusted PostScript 5 15 Print speed 2 3 Print to File 4 19 Printer cleanin...

Page 157: ...eed printing 2 3 Status how to check 4 10 of Color Developer 4 15 of Maintenance Items 4 10 Support Brochure 1 7 T T0 to T2 error codes 6 10 Technical Information Guide 1 7 Test page Color Balance 7 3...

Page 158: ...ript 5 15 Universal Tray as optional equipment 8 3 Upgrade Adobe Kit 5 2 Media Server 4 18 memory 8 1 8 4 PostScript 4 19 Use Application Color Space 5 20 V Vivid Color PCL 5C 5 4 PostScript 5 13 Volt...

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