Xerox B305, User Manual

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E-mailing problems
D I S A B L I N G T H E “ S M T P S E RV E R N O T S E T U P ” E R RO R M E S S A G E
From the home screen, touch H Hoom mee > SSeettttiinnggss > EE--m maaiill > EE--m maaiill SSeettuupp > D Diissaabbllee ““SSM MTTPP SSeerrvveerr nnoott sseett uupp””
eerrrroorr > O Onn.
To prevent the error from happening again, do one of the following:
• Update the firmware. For more information, see Updating Firmware .
• Configure the e-mail SMTP settings. For more information, see Configuring the e-mail SMTP settings .
C A N N O T S E N D E - M A I L S
A AC CTTIIO ON N YYEESS N NO O
SStteepp 11
Make sure that the e-mail SMTP
settings are configured correctly.
For more information, refer to
Configuring the e-mail SMTP
settings
.
Can you send an e-mail?
The problem is solved. Go to step 2.
SStteepp 22
Make sure that you are using the
correct password. Depending on
your e-mail service provider, use
your account password, app
password, or authentication
password. For more information,
see
Configuring the e-mail SMTP
settings .
Can you send an e-mail?
The problem is solved. Go to step 3.
SStteepp 33
Make sure that the printer is
connected to a network and that
the network is connected to the
Internet.
Can you send an e-mail?
The problem is solved. Contact Customer Support .
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B305/B315 Multifunction Printer User Guide
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