TROUBLESHOOTING
Operator Manual
Page 9 - 13
Initial issue: 02/03
Latest revision: 10/03
Problem
Green power window not
illuminated
Poor registration
Paper Jams
Cause
No power
High paper curl
Mechanical obstruction
High paper curl
Dirty sensors
Solution
•
Check that the power cord
is connected to the wall
outlet
•
Check if printer is ready
•
Check communication
cable from Docutech 120
to XIM for proper
connection
•
Check for other area if the
mimic not illuminated
•
Check the service switch
position (see "description
of the machine" chapter)
•
Adjust printer decurler
•
Flip paper in printer
paper tray
•
Check for obstruction in
the stacker paper path
•
Ensure that all transports
and baffles are properly
seated
•
Adjust printer decurler
•
Flip paper in printer paper
tray(s)
•
Switch to heavier weight
paper
•
Clean sensors with cotton
swab
