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Xerox 8400B - Phaser Color Solid Ink Printer Reference Manual Download Page 127

Phaser® 8400 Color Printer

Copyright © 2003 Xerox Corporation. All Rights Reserved.

3-31

Macintosh

This topic includes:

■

"Requirements" on page 3-31

■

"Enabling and Using EtherTalk" on page 3-31

■

"Enabling and Using TCP/IP" on page 3-32

■

"Quick Install Steps for Mac OS 9.x" on page 3-32

■

"Quick Install Steps for Mac OS X, Version 10.1" on page 3-34

■

"Quick Install Steps for Mac OS X, Version 10.2 (Rendezvous)" on page 3-35

■

"Macintosh Troubleshooting (Mac OS 9.x, Mac OS X, Versions 10.1 and 10.2)" on 
page 3-36

Requirements

■

A workstation with the appropriate printer driver installed.

■

A working knowledge of the operating system (System 9.0+ or higher) being used on the 
workstation.

■

Proper cabling to connect the printer to the network.

Enabling and Using EtherTalk

If you use EtherTalk, Macintosh computers do not require IP addresses.

1.

Open the 

AppleTalk Control Panel

. Verify that the Ethernet port is the selected network 

port.

2.

Insert the 

Printer Installer and Utilities CD-ROM

 into the computer’s CD-ROM drive. If 

your PC is set to autorun, the installer launches automatically.

3.

Double-click the installer on the 

Printer Installer and Utilities CD-ROM

 to install the 

printer driver. 

Mac OS 9.x

1.

Open the 

Chooser

, then click the 

LaserWriter printer 

driver.

2.

Select the printer. 

3.

Click 

Create

 to create the desktop printer.

Mac OS X, Versions 10.1 and 10.2

1.

Open 

Print Center

.

2.

Click 

Add Printer

, then select the printer.

3.

Click 

Add

.

Note

For more information, go to 

www.xerox.com/office/infoSMART

 to view Document 

# 2562.

Summary of Contents for 8400B - Phaser Color Solid Ink Printer

Page 1: ...P h a s e r C o l o r P r i n t e r 8400 Referensguiden Naslaggids Guia de refer ncia Gu a de referencia Referenzhandbuch Guida di riferimento Guide de r f rence Reference Guide...

Page 2: ...ational Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidi...

Page 3: ...ion Pages 1 9 Printer Drivers 1 10 Available Printer Drivers 1 10 Printer Driver Features 1 11 Managing Your Printer 1 12 Printer s IP Address 1 12 CentreWare Internet Services IS 1 12 PhaserSMART 1 1...

Page 4: ...1 2 11 Loading Paper in Trays 2 3 or 4 2 14 Factors Affecting Printer Performance 2 16 Adjusting Printing Options 2 17 Setting Printing Options 2 17 Selecting Print Quality Modes 2 19 Using Color 2 2...

Page 5: ...ges to a Single Sheet Sheets Per Page 2 55 Printing Booklets 2 56 Printing Negative and Mirror Images 2 57 Scaling 2 58 Printing Watermarks 2 59 Image Smoothing 2 59 Printing Cover Pages 2 60 Printing...

Page 6: ...uick Install Steps for Mac OS X Version 10 2 Rendezvous 3 35 Macintosh Troubleshooting Mac OS 9 x Mac OS X Versions 10 1 and 10 2 3 36 Novell NetWare 3 39 Configuration Software for NetWare Networks 3...

Page 7: ...de of the Printer 4 30 Front Panel Messages 4 31 Status Messages 4 31 Errors and Warnings 4 32 Moving and Repacking the Printer 4 36 Precautions for Moving the Printer 4 36 Moving the Printer Within t...

Page 8: ...n All Rights Reserved 1 1 This section includes Printer Tour on page 1 2 Front Panel on page 1 7 Printer Drivers on page 1 10 Managing Your Printer on page 1 12 Printer Settings on page 1 14 Fonts on...

Page 9: ...age out color prints Up to 512 Mbytes of RAM Flexible paper handling Standard 525 Sheet Feeder main tray Standard 100 Sheet Multi Purpose Tray Two optional 525 Sheet Feeders Accommodates a wide range...

Page 10: ...Optional Optional Yes Job Pipelining No Yes No Yes Yes Automatic 2 sided Printing Optional Standard Optional Standard Standard Tray 1 100 Sheet Multi Purpose Tray Standard Standard Standard Standard S...

Page 11: ...release 7 Front cover release 8 Exit cover 9 Ink loader Top cover 10 Legal A4 output tray extension 11 Interface cover 12 Side door 1 Maintenance kit 2 Waste tray 3 Power cord connection 4 Power swit...

Page 12: ...RAM slots supporting 128 Mbytes and 256 Mbytes memory cards Two 525 Sheet Feeders Internal hard drive Upgrades Phaser 8400B to 8400BD Phaser 8400B to 8400N Phaser 8400N to 8400DP Phaser 8400N to 8400D...

Page 13: ...in bright vivid colors in solid fill areas good detail in photographs and crisp text Your printer also uses True Adobe PostScript 3 for the most accurate page rendering and image quality Together the...

Page 14: ...splays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you to load paper replace supplies and clear jams Enables you to access tools and informat...

Page 15: ...w Warning continues to print Blinking red Error condition Steady red Startup sequence 2 Graphic display shows status messages and menus 3 Cancel button Cancels the current print job 4 Back button Retu...

Page 16: ...g problems and obtain the best results from your printer Access these pages from the printer s front panel To print information pages 1 At the printer s front panel select Information then press the O...

Page 17: ...indows PostScript Driver CD ROM and Web The PostScript driver is recommended to take full advantage of your printer s custom features and genuine Adobe PostScript Default driver PCL Driver Web only Th...

Page 18: ...ust have DX features Only available when your printer is connected to your computer over a network Feature Windows 98 Me Windows NT4 Windows 2000 XP Server 2003 Macintosh OS 9 x Macintosh OS 10 x Sepa...

Page 19: ...are IS a printer management tool that helps users and administrators accomplish many tasks It is available on all networked printers With CentreWare IS you can Configure and manage multi vendor printe...

Page 20: ...ching PhaserSMART from CentreWare IS To access PhaserSMART Technical Support through CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx x...

Page 21: ...rinting of the Startup Page and later print it from the information pages menu To turn on off the Startup Page use either The printer s front panel CentreWare IS Using the Printer s Front Panel To tur...

Page 22: ...ut value as follows 1 At the printer s front panel select Printer Setup then press the OK button 2 Select Printer Controls then press the OK button 3 Select Power Saver Timeout then press the OK butto...

Page 23: ...rinter Warmup Modes and settings Accessing Protected Mode Using CentreWare IS To enter or exit Protected Mode 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field...

Page 24: ...utton to save the change Using CentreWare IS To change the load paper timeout 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Pr...

Page 25: ...ttp xxx xxx xxx xxx 3 Click Properties 4 Click General in the left sidebar 5 Select Printer Defaults from the drop down list 6 Scroll to Print Mode Settings then select the tray from the Paper Source...

Page 26: ...own Arrow or Up Arrow button to increase or decrease the front panel contrast value The contrast values range from 1 brightest background light to 10 no background light 5 Press the OK button to save...

Page 27: ...ies CD ROM 2 Install the printer s screen fonts for your computer from the ATM folder Resident Printer Fonts Printer resident PostScript and PCL5c fonts are always available for printing All printers...

Page 28: ...s the OK button to print Using CentreWare IS To print either a PostScript or PCL5c font list from CenterWare IS 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address fie...

Page 29: ...download to memory are deleted You must download them again when you turn the printer on Before printing verify that the fonts specified in your document are installed in the printer or are set up to...

Page 30: ...next to Printer Preferences 4 Click the arrow next to Fonts to display the list of installed fonts and their locations then click Add 5 Select the folder containing the font you want to download sele...

Page 31: ...came with your printer Online form at www xerox com office 8400support Web link from the Printer Installer and Utilities CD ROM Registering your printer gives you access to Color Connection a great so...

Page 32: ...2 6 Basic Printing on page 2 11 Adjusting Printing Options on page 2 17 Using Color on page 2 20 2 Sided Printing on page 2 23 Transparencies on page 2 26 Envelopes on page 2 30 Labels Business and In...

Page 33: ...ntation CD ROM Guidelines After loading a tray and adjusting the paper guides set paper type and size as required at the front panel Tray 1 requires front panel settings for both paper type and size T...

Page 34: ...or Tray 1 pull down and out on the handle then open the tray extension For Trays 2 3 or 4 pull the tray completely out of the printer 2 For Tray 1 Load paper into the tray Adjust the paper guides to f...

Page 35: ...ate paper size and the guides click into place Load paper into the tray Note When the paper guides are adjusted correctly for Tray 2 3 or 4 there may be a small space between the paper and the guides...

Page 36: ...ed at the printer s front panel or in the front panel Paper Handling Setup menu Tray 1 Set the paper size and type Tray 2 3 or 4 Set the paper type For more information on paper types weights and size...

Page 37: ...sfaction Guarantee Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Free Co...

Page 38: ...empting to print other types of envelopes may cause the printer to jam Print these envelopes from any tray 10 Commercial 4 12 x 9 5 in DL 110 x 220 mm C5 162 x 229 mm Print these envelopes from Tray 1...

Page 39: ...ss Cards Phaser Professional Solid Ink High Resolution Photo Paper Phaser Premium Postcards Phaser Weatherproof Paper Phaser Trifold Brochures Legal 8 5 x 14 in 60 122 g m2 16 32 lb Bond Executive 7 2...

Page 40: ...Printing Labels 14 Sheet 100 Sheets Phaser Color Printing Labels 6 Sheet 100 Sheets Phaser Color Printing Labels 8 Sheet 100 Sheets Letter A4 Letter A4 016 1812 00 016 1814 00 016 1813 00 016 1815 00...

Page 41: ...you are ready to load them into the printer Leave paper in the original packaging and leave the packages in the shipping carton For most commercial cut size grades the ream wrapper contains an inner l...

Page 42: ...For more information go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM 5 Send the job to the printer from the application s Print dialog box For more information on...

Page 43: ...first faceup with the bottom of the page against the rollers Side flap envelopes Insert the envelopes with the flap side up and the flap of the envelopes toward the left of the printer End flap envelo...

Page 44: ...a If the paper type is not correct select Change then press the OK button b Select the paper size then press the OK button c Select the paper type then press the OK button to save your selection Note...

Page 45: ...r 2 Adjust the width and length paper guides to match the size of the paper Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and...

Page 46: ...ted first facedown with the top of the page toward the back of the tray Envelopes Insert the envelopes with the flapside down and the flap of the envelope toward the left of the printer Note Do not lo...

Page 47: ...ptions and other selections click the Help button on the printer driver tab to view the online help Factors Affecting Printer Performance Many factors affect a print job They include the print speed s...

Page 48: ...ct Printer Preferences or Properties 4 Make selections from the driver tabs See the Printing Options for Windows Operating Systems table for specific printing options 5 Click the OK button to save you...

Page 49: ...Separation Pages Secure prints proof prints and saved prints End of Job Notification TekColor tab Color Corrections Black White conversion Windows NT Page Setup tab Orientation Print on Both Sides Dup...

Page 50: ...Mac OS 9 driver In the Print dialog box click General select Print Quality from the drop down list then select the desired mode for Quality Mac OS X version 10 1 and higher driver In the Print dialog...

Page 51: ...ight colors Although equal portions of the three primary colors form black your printer includes black ink to produce very dense black for images with a large amount of black text or black backgrounds...

Page 52: ...ur document For more information on color matching and ICC profiles go to www xerox com office infoSMART Type of Print Job Color Correction Option Description Producing most print jobs Automatic Defau...

Page 53: ...tch Color Mac OS 9 driver In the Print dialog box click General select TekColor from the drop down list then select the desired correction for Color Mac OS X version 10 1 and higher driver In the Prin...

Page 54: ...400N configurations may be upgraded to include this feature Guidelines To print a 2 sided document verify that you are using the following ranges Weight Size Tray Plain paper Legal Executive Statement...

Page 55: ...Tray 1 Insert the side to be printed first faceup with the bottom of the page against the rollers Trays 2 3 or 4 Insert the side to be printed first facedown with the top of the page toward the back...

Page 56: ...3 Select either Flip On Long Edge or Flip On Short Edge in Print On Both Sides Duplex on the Layout tab Windows NT 1 Select File then select Print 2 Click Properties 3 Select either Long Edge or Short...

Page 57: ...paper before loading transparencies in the tray Do not load transparencies above the fill line it may cause the printer to jam Handle transparencies by the edges using both hands to avoid fingerprint...

Page 58: ...At the printer s front panel a Select Change then press the OK button b Select Letter then press the OK button c Select Transparency then press the OK button to save your selection 4 In the printer d...

Page 59: ...he paper Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place Slide the side guides until the arrows on the gu...

Page 60: ...inter s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button c Select Tray 2 3 or 4 Paper Type then press the OK button d Select Transpare...

Page 61: ...Successful envelope printing is highly dependent on the quality and construction of the envelopes Do not use envelopes with windows metal clasps or adhesives with release strips Maintain constant tem...

Page 62: ...n go to Reference Printing Adjusting Printing Options on the User Documentation CD ROM Caution Never use envelopes with windows metal clasps or adhesives with release strips they can damage the printe...

Page 63: ...de up and the end flap of the envelope against the rollers 2 Adjust the paper guides to fit against the envelopes 3 At the printer s front panel press the OK button if the type of envelope is correct...

Page 64: ...he sides of the length guide and slide the guide until the arrow on the guide matches the appropriate envelope size and clicks into place Slide the side guides until the arrows on the guides match the...

Page 65: ...the back of the printer 5 At the printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button c Select Tray 2 3 or 4 Paper Type then pre...

Page 66: ...y 1 only They should be printed on one side only To order Phaser Color Printing Labels or Phaser Professional Solid Ink Business Cards or other supplies contact your local reseller or visit the Xerox...

Page 67: ...ll line inside the tray 3 At the printer s front panel press the OK button if the paper type is correct a If the paper type is not correct select Change then press the OK button b Select the paper siz...

Page 68: ...of the paper Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place Slide the side guides until the arrows on t...

Page 69: ...h it completely to the back of the printer 5 At the printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button c Select Tray 2 3 or 4...

Page 70: ...per above the fill line inside the tray 3 At the printer s front panel press the OK button if the paper type is correct a If the type of paper is not correct select Change then press the OK button b S...

Page 71: ...the original wrapper and leave the packages in the shipping carton until ready to use Load only the amount of paper you are planning to use Reinsert unused paper in the original wrapper and seal Rota...

Page 72: ...Resolution Photo print quality mode b Select either the paper type or Tray 1 as the paper source Printing High Resolution Photo Paper in Tray 2 3 or 4 1 Pull the tray completely out of the printer 2...

Page 73: ...front of the tray Note Do not load paper above the fill line inside the tray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 5 At the printer s front pa...

Page 74: ...Printer 2 43 6 In the printer driver a Select the High Resolution Photo print quality mode b Select the appropriate tray as the paper source For more information go to Reference Printing Basic Printin...

Page 75: ...rochures in extremely dry or humid conditions or extremely hot or cold conditions Storing postcards and trifold brochures in extreme conditions may cause them to jam in the printer or cause print qual...

Page 76: ...e to be printed first facedown with the top of the page against the rollers 3 Adjust the paper guides to fit against the paper 4 At the printer s front panel press the OK button if the paper type is c...

Page 77: ...size of the paper Press the sides of the length guide then slide the guide until the arrow on the guide matches the appropriate paper size and clicks into place Slide the side guides until the arrows...

Page 78: ...ray 4 Insert the tray into the printer tray slot and push it completely to the back of the printer 5 At the printer s front panel a Select Printer Setup then press the OK button b Select Paper Handlin...

Page 79: ...its original packaging until you are ready to use it Do not store Phaser Weatherproof Paper in extremely dry or humid conditions or extremely hot or cold conditions Storing Phaser Weatherproof Paper...

Page 80: ...e paper guides to fit against the paper 4 At the printer s front panel press the OK button if the paper type is correct a If the paper is not correct select Change then press the OK button b Select th...

Page 81: ...l the arrow on the guide matches the appropriate paper size and clicks into place Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place...

Page 82: ...At the printer s front panel a Select Printer Setup then press the OK button b Select Paper Handling Setup then press the OK button c Select Tray 2 3 or 4 Paper Type then press the OK button d Select...

Page 83: ...ize paper within the following ranges from Tray 1 only For more information on paper types weights and sizes go to Reference Printing Supported Papers on the User Documentation CD ROM Size Range Print...

Page 84: ...of the page against the rollers 2 Adjust the paper guides to fit against the paper 3 At the printer s front panel press the OK button if the paper type is correct a If the paper type is not correct s...

Page 85: ...a print job or between individual pages of a print job Specify the tray to use as the source for the separation pages To specify separation pages in a supported driver Windows 98 Windows Me PostScrip...

Page 86: ...r of pages per sheet from the drop down list When you print more than one page on a sheet you can also print a border around each page Windows 2000 Windows XP Windows Server 2003 PostScript driver On...

Page 87: ...ws 98 and Windows Me drivers The gutter is the horizontal distance from the fold to the page image in points The creep is the distance that page images are shifted inward in 10ths of a point this comp...

Page 88: ...t Print as a Negative Image or Print as a Mirror Image Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced Under Document Options and PostScript Options se...

Page 89: ...tab click More Layout Options then specify the percentage to scale in the Percentage box Windows 2000 Windows XP Windows Server 2003 PostScript driver From the Layout tab click Advanced select Graphic...

Page 90: ...printing To select create and edit watermarks using a supported Windows driver Windows 98 Windows Me PostScript driver On the Setup tab click More Layout Options then click Watermark to display the W...

Page 91: ...se a different paper source for the cover page than for the body of a document For instance use your company letterhead for the first page of a document or use card stock for the first and last pages...

Page 92: ...n 10 1 and higher driver a In the Print dialog box select Paper Feed then select First Page From b In the Printer Features dialog box select Last Page Paper Source Printing Secure Proof and Saved Prin...

Page 93: ...her driver In the Print dialog box select the Printer Features pull down menu select the Job Type tab and then select Secure Print Proof Print or Saved Print For a secure print job select the numbers...

Page 94: ...cure print job without printing it specify the 4 digit password at the printer s front panel 1 Select Walk Up Printing then press the OK button 2 Select Secure Print Jobs then press the OK button 3 Sc...

Page 95: ...t is the only ink designed and manufactured under strict quality controls by Xerox for specific use with this printer The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cove...

Page 96: ...Supplies and Recycling Phaser 8400 Color Printer 2 65 Recycling For information on Xerox supplies recycling programs go to www xerox com office recycle...

Page 97: ...Connections and IP Address on page 3 2 Printer Management Software on page 3 9 Windows 2000 Windows XP and Windows Server 2003 on page 3 14 Windows NT 4 x on page 3 21 Windows 98 and Windows Me on pa...

Page 98: ...ork Connection For information about setting up a cable or DSL connection for your printer go to www xerox com office infoSMART to view Document 33188 entitled Basic TCP IP Tutorial and Home Networkin...

Page 99: ...ff 6 Select TCP IP Address then press the OK button 7 Enter your printer s IP address then press the OK button Setting a Static IP Address on Your Computer Windows 2000 Windows XP and Windows Server 2...

Page 100: ...con click System Preferences then click the Network icon 2 In the Network control panel click the TCP IP tab 3 Under Location click Automatic 4 Under Show click Built in Ethernet 5 Under Configure cli...

Page 101: ...lect the appropriate printer model from the list of available printers 8 Click the Add button The printer is displayed as an available printer in the Print Center For more information go to www xerox...

Page 102: ...ports TCP IP as the default protocol as well as AppleTalk For a TCP IP installation follow the instructions provided to set an IP address in the printer 1 Open the Print Center Utility On the Macintos...

Page 103: ...CentreWare IS on the User Documentation CD ROM After setting the printer s IP address you can modify the TCP IP using CentreWare IS 1 Launch your web browser 2 Enter your printer s IP address in the...

Page 104: ...IP Address optional 6 Click Save Changes when you are finished entering the settings Dynamic Domain Name Service DDNS This printer supports Dynamic DNS through DHCP You must have DHCP enabled on the...

Page 105: ...eb browser CentreWare IS enables you to Receive printer status and manage printers independent of network servers and operating systems Define a link to your local web server s support page Access onl...

Page 106: ...is a multi vendor printer management installation and troubleshooting application that can remotely manage install and troubleshoot printers on your network using a web browser Printers are found thr...

Page 107: ...fields are supported by all printers For information go to CentreWare IS online help or CentreWare Web online help The job accounting values reported vary depending on the protocol and print command u...

Page 108: ...tatus Notification 1 Launch your web browser 2 Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties on the main CentreWare IS screen 4 Click Mail Aler...

Page 109: ...erox Usage Analysis Tool The Xerox Usage Analysis Tool is a Windows client server application that allows system administrators to automatically track Xerox printer usage and obtain job accounting rec...

Page 110: ...D ROM Install Steps or Other Methods of Installation for the installation method desired 4 Print the Configuration Page and keep it for reference Quick CD ROM Install Steps 1 Insert the Printer Instal...

Page 111: ...ement Software on the User Documentation CD ROM Microsoft TCP IP Protocol Note For Windows XP select Classic Look or the Windows XP procedures will not match the steps below To select Classic Look cli...

Page 112: ...nd select whether you want that printer to be the default Click Next 6 Select one of these options If the printer is not shared click Next If the printer is shared enter a Share Name check the Share b...

Page 113: ...e printer port 1 Click Next to proceed with the port installation The wizard verifies the port name and printer address then configures the remaining port settings for you Any errors detected in print...

Page 114: ...e Microsoft Add Printer Wizard 3 Select Network Printer then click Next 4 When prompted for Network Path Windows 9x or URL Windows NT Windows 2000 Windows XP enter the printer s URL in the following f...

Page 115: ...and AppSocket settings are set as desired Interpreters Auto PCL or PostScript depending on your driver 2 Verify that the client is logged into the network and printing to the correct print queue The...

Page 116: ...g a Test Page 1 Click the General tab 2 Click Print Test Page If the printer does not print do one of the following Select PhaserSMART Technical Support on the Troubleshooting tab of your Windows prin...

Page 117: ...ethods of Installation for the installation method desired 4 Print a Configuration Page and keep it for reference Quick CD ROM Install Steps 1 Insert the Printer Installer and Utilities CD ROM into th...

Page 118: ...User Documentation CD ROM Quick Install Steps Microsoft TCP IP Protocol Note This procedure is only performed by the system administrator 1 Right click the My Network Places icon on the desktop then c...

Page 119: ...t Proceed to step 3 Click the Back button to correct the data if incorrect then click Finish when the data is correct Proceed to Step 3 3 If you printed a test page you are prompted to confirm that th...

Page 120: ...r s host name or IP Address in the Enter a Printer Name or IP Address section Note Click Next To locate Xerox printers on your local area network select Auto Printer Discovery then click Refresh The X...

Page 121: ...verify that the TCP IP protocol has been installed 3 Click Add to install any components not listed then restart your computer 4 Click Start click Settings then click Control Panel 5 Double click Serv...

Page 122: ...e of these options Proceed to Step 4 if you do not have a TCP IP address configured for your printer Proceed to Step 5 if you do have a TCP IP address configured for your printer 4 Do one of the follo...

Page 123: ...log box remains onscreen after you have completed Steps 1 6 click the Back button then click Select from the following discovered printers Follow the onscreen prompts to complete the installation proc...

Page 124: ...rinters on your local area network select Auto Printer Discovery then click Refresh The Xerox TCP IP Port Monitor searches the network for Xerox printers and displays them in a list Select your desire...

Page 125: ...To expand the search to other subnets click Advanced 7 Click OK 8 Click OK again to apply the changes Windows 98 and Windows Me Troubleshooting This troubleshooting section assumes you have completed...

Page 126: ...en the system is restarted return to this document 5 Click Start click Settings then click Printers The Printers window appears 6 Right click the printer icon then click Properties 7 Select the Detail...

Page 127: ...station Proper cabling to connect the printer to the network Enabling and Using EtherTalk If you use EtherTalk Macintosh computers do not require IP addresses 1 Open the AppleTalk Control Panel Verify...

Page 128: ...rWriter 8 5 1 or Higher 1 Open the Desktop Printer Utility This utility or an alias to it can be found in the PhaserTools folder 2 Click Printer LPR in Create Desktop then click OK 3 Click Change in t...

Page 129: ...A Phaser printer installed on a TCP IP network PowerPC based Macintosh Apple s LaserWriter version 8 6 or later with Desktop Printing enabled Open Transport version 1 1 or later networking TCP IP netw...

Page 130: ...oader are not compatible with PhaserPort for Mac OS software because they attempt to directly communicate with the printer using the AppleTalk protocol If you use Mac OS software create an AppleTalk d...

Page 131: ...lities in the Applications 3 Select Add Printer then select AppleTalk from the pull down list 4 Select the appropriate zone 5 Select your printer from the list provided 6 Select the appropriate PPD fr...

Page 132: ...box Creating an LPR Printer with Mac OS X Version 10 2 1 Open the Print Center Utility located in Utilities in the Applications Directory 2 Click Add 3 Select IP Printing from the drop down list 4 Ent...

Page 133: ...twork to the printer 5 Follow these steps a From the printer s front panel verify that EtherTalk is enabled If it is not enable it in the front panel then reset the printer b Print the Configuration P...

Page 134: ...l verify that EtherTalk is enabled If it is not enable it in the front panel then reset the printer b Print the Configuration Page and verify that EtherTalk is enabled c From the Configuration Page ve...

Page 135: ...l on the User Documentation CD ROM 2 View the Configuration Page then verify the following Novell enable is On Frame Type is correctly set 3 Install CentreWare DP on a Windows based workstation 4 Run...

Page 136: ...e DP provides an additional tool to control how your printers are configured on a Novell NetWare network environment This tool is necessary for connecting a printer to more than one file server or que...

Page 137: ...d into the network and printing to the correct print queue 4 Verify that the user has access to the Phaser printer queue 5 Verify that the Phaser printer NetWare print queue exists is accepting jobs a...

Page 138: ...port 2 Print the Configuration Page from your printer For information about printing Configuration pages go to Reference Features Front Panel 3 Review the Connectivity Settings and verify these items...

Page 139: ...ify these items a The queue name of the Phaser printer is set to service If necessary create a new queue to test the printer b The Primary Server lists the server name on the Configuration Page Printi...

Page 140: ...lett Packard HP UX DEC UNIX Linux i386 Linux PPC SGI IRIX The following procedures enable you to connect your printer using any of the supported versions of UNIX or Linux listed above Quick Install St...

Page 141: ...er a Enter your printer s IP address in the browser s Address field http xxx xxx xxx xxx b Select Support c Select the Technical Support link to access PhaserSMART Additional Resources Information abo...

Page 142: ...ols on page 4 2 Paper Jams on page 4 3 Print Quality Problems on page 4 17 Maintenance on page 4 20 Front Panel Messages on page 4 31 Moving and Repacking the Printer on page 4 36 Additional Resources...

Page 143: ...rvice Request with Xerox Customer Support To access PhaserSMART Technical Support 1 Go to www phaserSMART com 2 Enter your printer s IP address in the browser address window If you have other question...

Page 144: ...on page 4 7 Jam at Tray 1 on page 4 12 Jam at Tray 2 3 or 4 on page 4 13 For safety information go to Reference Troubleshooting User Safety on the User Documentation CD ROM Jam at the Exit Cover Foll...

Page 145: ...Paper Jams Phaser 8400 Color Printer 4 4 3 If you did not find paper in Step 2 lift up the green paper guides 4 Remove jammed paper 5 Close the exit cover 8400 100 2 1 8400 065 8400 018...

Page 146: ...d paper in Steps 2 4 follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper a...

Page 147: ...follow these steps a Pull all the trays completely out of the printer and remove jammed paper b Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed c Repl...

Page 148: ...ollow these steps to clear the jam 1 Pull up the latch on the front of the printer to open the front cover 2 Lift up the green paper guides 3 Pull the jammed paper slowly out of the printer Verify tha...

Page 149: ...n paper guide into place and close the front cover 5 If you did not find paper in Step 2 follow these steps a Open the exit cover b Pull the jammed paper slowly out of the printer Verify that any torn...

Page 150: ...aser 8400 Color Printer 4 9 c Lift up the green paper guides d Remove jammed paper e Close the exit cover 6 If you did not find jammed paper in the previous steps follow these steps 8400 100 2 1 8400...

Page 151: ...8400 Color Printer 4 10 a Pull all the trays completely out of the printer and removed jammed paper b Pull the jammed paper slowly out of the printer Verify that any torn pieces of paper are removed...

Page 152: ...place all trays and push each one completely to the back of the printer Note Use only the approved paper type weight and size for the tray Custom size paper can be used in Tray 1 only For additional i...

Page 153: ...lear the jam 1 Remove all of the paper from Tray 1 Verify that any torn of pieces of paper are removed 2 Load the paper and push it completely to the back of the tray 3 Press the side guides against t...

Page 154: ...r 4 13 Jam at Tray 2 3 or 4 Follow these steps to clear the jam for the tray specified on the front panel 1 Pull the tray specified on the front panel completely out of the printer 2 Remove the top sh...

Page 155: ...the guide matches the appropriate paper size and clicks into place b Slide the side guides until the arrows on the guides match the appropriate paper size and the guides click into place Note When the...

Page 156: ...jammed paper in Step 4 follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm that any torn pieces of pape...

Page 157: ...Paper Jams Phaser 8400 Color Printer 4 16 6 Insert the tray into the tray slot and push it completely to the back of the printer For additional information go to www phaserSMART com 8400 005...

Page 158: ...high quality color prints If you observe print quality problems use the information on these pages to troubleshoot the problem For detailed online support information go to www xerox com office infoSM...

Page 159: ...ect Troubleshooting select Print Quality Problems select Eliminate Light Stripes then press the OK button 2 Repeat Step 1 up to 3 times if the stripes still appear 3 If the problem continues turn off...

Page 160: ...l appear 3 If the problem continues verify that a supported paper type is being used At the printer s front panel select Information select Information Pages select Paper Tips Page then press the OK b...

Page 161: ...information about supplies go to www xerox com office 8400supplies Each supply includes installation instructions with the packaging Adding Ink You can load ink any time the printer is idle or when th...

Page 162: ...over 3 Determine which ink loading bin appears low A label above each bin indicates the color and color number of that bin Note Each ink stick has a number that corresponds to the number on the ink lo...

Page 163: ...bin Each ink stick is uniquely shaped to fit into the correct ink loading bin 6 Close the top cover The front panel may read Warming Up until the printer is ready for printing To order ink contact you...

Page 164: ...ch the hot surfaces 1 Open the side door 2 Pull the green waste tray labeled B completely out of the printer Caution The waste tray may be hot handle it carefully Note The green waste tray may be lock...

Page 165: ...k is non toxic and can be discarded as normal office waste 4 Insert the waste tray and push it completely into the printer Note The waste tray must be out of the printer for more than 5 seconds or you...

Page 166: ...at keeps the surface of the imagining drum clean and oiled Note Order a new maintenance kit when the front panel displays a message telling you that the maintenance kit is low Replace it when the fron...

Page 167: ...4 26 2 Pull the orange maintenance kit labeled A completely out of the printer 3 Refer to the detailed illustrated instructions included with the new maintenance kit for full installation and disposa...

Page 168: ...Blade 1 Open the exit cover 2 Tilt up the green paper guide toward the front of the printer 3 Clean the white plastic paper release blade on the green paper guide by wiping it with a pre soaked alcoho...

Page 169: ...Maintenance Phaser 8400 Color Printer 4 28 4 After the paper release blade is clean put the green paper guide back in its original position 5 Close the exit cover 8400 080 8400 018...

Page 170: ...ance Kit Wiper Blade 1 Open the side door 2 Pull the orange maintenance kit labeled A completely out of the printer 3 Use a lint free cloth to clean the top and upper edges of the flexible plastic wip...

Page 171: ...damp cloth You can use a cloth moistened with a mild neutral detergent to remove stains do not spray detergent directly onto the printer Warning To prevent electric shock turn the printer off and unp...

Page 172: ...Some of the status messages that appear in the front panel are listed below Status Messages Status Message Description Ready to Print The printer is ready to receive print jobs Processing data Please...

Page 173: ...xit Cover to Clear 1 Remove jammed paper Search for pieces of paper in the printer 2 Close exit cover 3 Remove paper or transparencies from output tray 4 When printing do not touch paper until it comp...

Page 174: ...remove the ink of the partially printed page the printer needs a sheet of blank paper Load letter A4 or legal size paper into the paper tray Job Requests size type Load the indicated paper size and t...

Page 175: ...n Xerox ink usage Note Note Note The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for detail...

Page 176: ...not ready to be moved In order to ship the printer the Shutdown for Moving procedures must be followed Power Down Error Head not Parked The printer is not ready to be moved In order to ship the print...

Page 177: ...witch located under the interface cover on the right side of the printer and unplug all cables and cords Never turn off the printer by pulling the power cord or using a power strip with an on off swit...

Page 178: ...ree Color Printer customers are not eligible for this coverage Moving the Printer Within the Office 1 Close the printer s door and covers 2 Turn off the printer using the power switch located under th...

Page 179: ...ill shutdown when it is cool enough to move Caution If you turn off the printer but do not select Shut Down for Moving Printer you must wait 30 minutes before moving the printer This allows a cool dow...

Page 180: ...you do not have the original packaging order a repackaging kit at www xerox com office 8400supplies Additional instructions for repackaging the printer are provided in the repackaging kit or can be f...

Page 181: ...sing the power switch located under the interface cover on the right side of the printer 7 Within 10 seconds of turning off the printer select Shut Down for Moving Printer at the printer s front panel...

Page 182: ...25 Sheet Feeder 12 Repack the printer using the original packing material and box or a Xerox repackaging kit Do not ship the orange maintenance kit or green waste tray with the printer Caution Shippin...

Page 183: ...ssues such as error codes print quality media jams software installation networking and more Go to www xerox com office infoSMART Web Links Xerox provides many resources to help you learn more about y...

Page 184: ...to connect the printer to an electrical outlet that does not have a ground connection terminal Do not use an extension cord or power strip Warning Avoid the potential of electrical shock by ensuring...

Page 185: ...service behind these covers The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water If any of these conditions...

Page 186: ...ture range of 50 degrees F to 90 degrees F 10 degrees C to 32 degrees C and a relative humidity range of 10 percent to 80 percent Place the printer in an area where there is adequate space for ventila...

Page 187: ...ed message at the printer s front panel This message means the printer is not ready to be moved If the printhead is not locked the printer can be damaged during shipment Always look at the green flag...

Page 188: ...ocal representative for details Free Color Printer customers are not eligible for this coverage Follow the recommended procedure when moving the printer from one location to another Information about...

Page 189: ...Phaser 8400 Color Printer Copyright 2003 Xerox Corporation All Rights Reserved B 1 For warranty information regarding your Phaser 8400 printer go to www xerox com office 8400warranty Warranty...

Page 190: ...ional 525 Sheet Feeder Width 422 mm 16 6 in Depth 514 mm 20 3 in Height 132 mm 5 2 in Environmental Specifications Temperature Storage 30 to 60 C 22 to 140 F Operating 10 to 32 C 50 to 90 F Relative H...

Page 191: ...lor Printer 256 Mbytes PC133 DRAM standard on the Phaser 8400BD Color Printer 256 Mbytes PC133 DRAM standard on the Phaser 8400DP Color Printer 256 Mbytes PC133 DRAM standard on the Phaser 8400DX Colo...

Page 192: ...Route the interface cables on the printer away from the receiver Consult the dealer Xerox service or an experienced radio television technician for help Changes or modifications not expressly approve...

Page 193: ...luding Electrical Business Equipment EN 55022 1998 CISPR 22 Limits and Methods of measurement of radio interference characteristics of Information Technology Equipment Class B EN 61000 3 2 1995 A1 199...

Page 194: ...nsumer nor for the environment A signed copy of the Declaration of Conformity for this product can be obtained from Xerox Line voltage dips IEC 61000 4 11 1994 95 dip for cycle 50 Hz 30 dip for 25 cyc...

Page 195: ...E 1 For Material Safety Data information regarding your Phaser 8400 printer go to www xerox com office 8400msds For the Customer Support Center phone numbers see the information booklet entitled Tota...

Page 196: ...ation about Xerox environmental programs visit www xerox com environment html If your product is not part of the Xerox program and you are managing its disposal please note that the product may contai...

Page 197: ...software 3 9 CentreWare MC 3 10 CentreWare Web 3 10 change color settings 4 19 change load paper timeout 1 17 using CentreWare IS 1 17 change paper type 2 11 change printer settings driver Mac 2 19 d...

Page 198: ...ive or mirror image printing 2 57 selecting scaling 2 58 selecting creating editing watermarks 2 59 selections for 2 sided printing 2 25 specifying secure print proof print saved print 2 62 specifying...

Page 199: ...ocessing 2 21 image smoothing 2 59 images reducing or enlarging 2 58 index cards printing 2 35 information sources 1 6 web sites 4 42 information on front panel 1 8 information pages 1 9 printer langu...

Page 200: ...network setup 3 8 networked printers 1 12 noises or odors A 2 N Up 2 55 O ordering supplies 2 64 P paper changing paper 2 2 guidelines for paper usage in all trays 2 6 jam at the exit cover 4 3 jam at...

Page 201: ...troubleshooting Windows 2000 Windows XP Windows Server 2003 3 18 troubleshooting Windows 98 Windows Me 3 29 updates 1 24 printing 2 sided document 2 23 booklets 2 56 color sampler pages 2 22 cover pag...

Page 202: ...CP IP 1 12 protocol 3 2 Technical Support 1 6 1 13 4 2 TekColor correction 1 6 2 21 4 19 templates printing cards labels and inserts 2 39 Total Satisfaction Guarantee 2 6 2 31 2 64 4 18 4 20 4 36 4 37...

Page 203: ...d paper damage 2 6 4 18 usage profile reports 3 12 USB connection 3 2 3 4 user safety A 1 A 5 using unsupported paper 2 6 4 18 W Warmup Mode 1 15 warning messages 4 32 warnings 2 64 waste tray emptyin...

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