Support and Additional Information Sources
Unrivaled Service
and Support
Behind every Xerox product is a large
network of industry-leading customer sup-
port — available when you need it. Xerox
service professionals use leading-edge
technologies to keep you up and running.
They’re even linked to the engineers who
designed your product, so you can be confi-
dent when you choose Xerox. And Genuine
Xerox supplies are always readily available.
Total Satisfaction Guaranteed —
You Decide When You’re Satisfied
The exclusive Xerox Total Satisfaction
Guarantee, recognized as unique in the
industry, covers every Phaser device that
has been continuously maintained by
Xerox or its authorized representatives
under a Xerox express warranty or a Xerox
maintenance agreement.
Additional Information
Sources
Phaser 3100MFP Front Panel:
The front panel offers tools and infor-
•
mation pages to help with machine
setup, feature selections, operational
problem solutions, and media feed and
supply issues.
Customer Documentation:
Read Me First
•
Quick Reference Guide
•
User Manual
•
Print Driver (GDI)
•
Scan Driver
•
Scan Software by Nuance
•
®
Companion Pro Management Software
•
On the Web
Visit www.xerox.com/office for:
Product, supplies and support
•
information
Downloading drivers
•
Finding your local Xerox sales
•
representative
Online documentation
•
Visit www.xerox.com/office/support for:
Support and service information,
•
including the same troubleshoot-
ing Knowledge Base used by Xerox
Customer Support staff to provide the
latest technical information on:
Application issues
–
Errors
–
Print-quality issues
–
Troubleshooting
–
Questions? Comments?
Problems?
If for any reason you need to contact
your Xerox sales representative, please
call 1-877-362-6567, or visit us on the
web at www.xerox.com/office.
© 2009 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX
®
, Phaser
®
, CentreWare
®
, Scan to PC Desktop
®
and the sphere of connectivity design are trademarks of Xerox Corporation
in the U.S. and/or other countries. All other trademarks are the property of their respective manufacturers. As an ENERGY STAR
®
partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks. The information in this brochure is subject to change without notice. 8/09 610P729715C
310EG-01UD
