Resolute User Manual 1.4
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Appendix I: Iridium Service
If your Resolute comes equipped with a 9523 Iridium Transceiver which makes use of the Iridium
satellite system’s RUDICS and Short Burst Data services.
SBD service is a global, two-way, real-time, email-based data delivery service that has a maximum
outbound (from unit) message size of 340 bytes and a maximum inbound (to unit) message size
of 270 bytes.
Resolute end users/integrators must set up an approved data delivery account with their
preferred service provider. Xeos, the parent company of Alert Geomatics is an Iridium VAR and
can provide Iridium service if you wish. Using our web form is a quick and easy way to setup
service. It can be found at
and selecting Iridium Service from the Product
menu.
Setting up service requires the International Mobile Equipment Identity (IMEI) number. Each
9523 modem has a unique IMEI number that must be registered with the preferred service
provider. Xeos will make these numbers available as product is delivered.
Each IMEI number is capable of being associated with up to five (5) unique email addresses. This
may vary between service providers. When registering your IMEI number, please provide the
service provider with the temporary Xeos testing account email address. This account is:
Setting up this email address allows for better technical support during the initial learning period
for the product. Once service is activated, please notify the technical support team.
While any email application can be used to send and receive messages to the Resolute
XeosOnline is the easiest way to manage and monitor the Resolute The messages contain a lot
of information and XeosOnline presents the information in a “readable” format and displays it
on street level maps.
If you wish to use a RUDICS tunnel, please contact Xeos for assistance in setting up and managing
a RUDICS tunnel if you do not already have one established.
