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Installation Guide
On-site installation procedure PV monitoring with Xemex KWHIQ meter
Installation unsuccessful
When nothing appears on the meter’s display and the ‘power’ LED does not light up.
Check whether the meter has voltage at the terminal block by means of a voltage tester or voltmeter.
If there is 230V between terminals 1 and 4 but nothing appears on the display, the meter may be
defective. Replace the meter and start an RMA procedure for the defective meter.
If it is not possible to achieve successful confirmation in the Cast4All Connect app. And/or if the
signal strength of the meter remains insufficient.
Check the signal strength of the mobile network by using a reference meter. Only if the reference
meter shows a good signal strength (the value on the screen is updated every 30 seconds) in exactly
the same place will the meter need to be replaced. In this case, write down or film all the data from
the display. To do this, press the upper blue button and scroll through all the codes of the display
cycle.
All values must be noted in the RMA document.
Check the installation by using the Cast4All Connect app, which can be downloaded from
Apple’s App Store and Android’s Google Play Store.
