background image

Quick

 

Installation

 

Guide

 

X-50

 

 

32

 

 

Can

 

I

 

program

 

telephone

 

lines

 

to

 

answer

 

with

 

different

 

greetings?

 

Yes.

 

The

 

X

50

 

has

 

four

 

(4)

 

UCD

 

Groups;

 

each

 

can

 

be

 

programmed

 

to

 

be

 

answered

 

by

 

a

 

different

 

Single

 

Digit

 

Dialing

 

Menu

 

and

 

Greeting.

 

This

 

is

 

done

 

by

 

using

 

the

 

reroute

 

destination

 

located:

 

 

Voice

 

Æ

 

System

 

Æ

 

Numbering

 

Plan

 

Æ

 

Press

 

the

 

configuration

 

button

 

 

Enter

 

the

 

desired

 

destination

 

number

 

(450

 

 

459)

 

to

 

be

 

used

 

by

 

each

 

or

 

all

 

telephone

 

lines.

 

Then

 

go

 

to:

 

 

Voice

 

Æ

 

Voicemail

 

Æ

 

General

 

Æ

 

click

 

on

 

the

 

Single

 

Digit

 

Table

 

 

Select

 

the

 

Automated

 

Attendant

 

Menu

 

to

 

be

 

used

 

(0

 

 

9).

 

That

 

is

 

also

 

the

 

greeting

 

number.

 

 

 

 

Summary of Contents for X-50

Page 1: ...X 50 Quick Installation Guide...

Page 2: ...r photographically is strictly prohibited Copyright 2011 by XBLUE Network LLC All rights reserved The information contained in this document is subject to change without notice and should not be const...

Page 3: ...11 Connection 2 Internet 12 Connection 3 Internet with Voice Network 13 Installation and Programming 14 GETTING CONNECTED TO THE X 50 14 Installation Wizard 15 WIZARD SETUP MAIN PAGE 15 SETUP WIZARD...

Page 4: ...AM THE SYSTEM TO RING DIRECTLY TO THE AUTO ATTENDANT 31 CAN I PROGRAM TELEPHONE LINES TO ANSWER WITH DIFFERENT GREETINGS 32 DOES THE X 50 HAVE SINGLE DIGIT DIALING 33 CAN I SEND ALL CALLS TO THE SAME...

Page 5: ...o an existing network generally without replacing any components or it can be used to create a new network The X 50 VoIP Telephone System can is specifically design to support up to 24 SIP Telephones...

Page 6: ...it means that the PSTN line is active When these LED s are not lit it means that the line is idle This table shows the color and status of each LED on the front of the X 50 LED Color Event Power Blue...

Page 7: ...ces as well as the power Port Connection Type Purpose WAN RJ45 Connect internal external devices 10 100 1000 LAN RJ45 Connect Internal only devices 10 100 LINE RJ11 RJ14 Standard Telephone lines TEL R...

Page 8: ...system anywhere near water water pipes boilers furnaces or other devices that could leak water 3 The system is designed to operate in an air conditioned environment with proper ventilation having an o...

Page 9: ...ease the bandwidth from your ISP to support multiple off site locations such as home office or remote worker and when connecting multiple systems a voice network Connections The X 50 system combines t...

Page 10: ...th the wiring harness and then insert the RJ11 ends into the port marked Line on the X 50 Telephone lines generally following a specific color scheme Once you understand the colors you will find it ea...

Page 11: ...o the X 50 system Connect one or more network switch to the LAN port of the X 50 You may want to use one 24 port switch to accommodate all of the SIP telephone extensions or multiple switches grouping...

Page 12: ...ail messages and using NAT remote administration Using a Dynamic DNS service you may be able to connect remote workers with this configuration Connect a multiple port switch to the LAN port of the X 5...

Page 13: ...everything from Connection 2 plus remote workers and up to nine additional systems creating a voice network with direct extension to extension dialing Connect a multiple port switch to the LAN port of...

Page 14: ...curity What type of security is being used and the password Local Special Routing Port or NAT Forwarding If Needed Getting Connected to the X 50 To begin programming the X 50 with the existing gateway...

Page 15: ...ious installation click on next Click on the Browse button and locate the backup file Double click on the file and then click on the Update Settings button The system will upload the backup file and t...

Page 16: ...connect to the ISP or existing network Select between the default DHCP Static or PPPoE If connecting to an existing network match the existing gateway router 1 If your ISP router is set to a bridge or...

Page 17: ...and will accommodate 802 11b g and n speeds At default wireless is enabled for the United States country setting is for frequency and channel and will broadcast the SSID If you do not want to use wir...

Page 18: ...lt the system is set to GMT 6 00 Central United States Time If you are not connecting to the Internet just press the next button and set the time manually after the system reboots at the end of the Se...

Page 19: ...the same extension number twice 101101 102102 103103 104104 etc as the password In addition the phones will connect to a new or existing network using DHCP making them truly plug and play You can also...

Page 20: ...e Number may actually be a phrase and not an actual telephone number Generally you will use DID routing See Trunk DID to route an actual telephone number Although XBLUE Networks has done everything po...

Page 21: ...ne number on your XBLUE Telephone Lines you will enter the 10 or 11 digit telephone number to be routed Then enter the extension number that the telephone number will ring when the number is dialed En...

Page 22: ...913 to 913 Min 10 Max 10 this is the home area code therefore it is listed first When someone dials a 10 digit telephone number that begins with 913 this rule is true and the system will delete the f...

Page 23: ...atch the previous rules When you are done entering the Call Routing Rules click on Save Reboot which takes about 2 minutes When the system comes back on line you will see the Device Info Summary Page...

Page 24: ...Quick Installation Guide X 50 24 X 2020 Speakerphone 1 2 3 5 6 7 8 4...

Page 25: ...ht Bar 2 Soft Buttons under the display Changes as you use the phone 3 Cell Phone like Navigation Keys 4 Programmable button default lines 1 4 5 Speaker Button 6 Message Conference Address Book Headse...

Page 26: ...nsions from 101 to 124 To connect the Sidecar 1 Remove power from the telephone when connecting the Sidecar unit 2 Remove the rubber protector from the pins on the sidecar 3 Securely connect the sidec...

Page 27: ...e symbol Connect your Personal Computer to the port under the Symbol If you are using Power over the Ethernet place the switch in the PoE position if you are using the supplied Power Supply place the...

Page 28: ...n the Local Area Connection Not the Wireless connection click on Internet Protocol Version 4 TCP IPv4 Select Use the following IP Address and enter 192 168 1 99 Then open your Internet Browser and ent...

Page 29: ...uld like to be 101 first then 102 second 103 third etc However we know that this is not always easy So if it is not possible just write down the extension number which appears in the upper right of th...

Page 30: ...l change How do I stop phones from Ringing At default all authenticated extensions are automatically entered into the UCD Group 430 which is also where all telephone lines are programmed to ring To st...

Page 31: ...y to the Auto Attendant In the Gateway go to Voice Trunk Answer Position Use the drop down box to select the line to be programmed Line Selection Using the drop down box to select between Extension UC...

Page 32: ...ngle Digit Dialing Menu and Greeting This is done by using the reroute destination located Voice System Numbering Plan Press the configuration button Enter the desired destination number 450 459 to be...

Page 33: ...down box to select between Extension UCD Group Operator and Auto Attendant and then enter the Extension Number UCD Group Number Operator Extension Number or Auto Attendant Number Auto Attendant Numbe...

Page 34: ...llation Guide X 50 34 Use the dropdown box to locate the Menu to be programmed In General Setting set the dial by name directory in the example it is set to 5 Therefore 5 cannot be used for single dig...

Page 35: ...the Destination to the mailbox to be used This is done Go to Voice System Numbering Plan Click on the Configuration button to the right of the Start UCD Group Number Select the UCD Group that you are...

Page 36: ...t which type of forwarding you would like to use and then enter your cellular telephone number in the destination The X 2020 telephone will follow the forwarding conditions Enter the IP Address of the...

Page 37: ...company directory When using Single Digit Dialing Menus you may use Thank you for calling Your Company If you know your party s extension you may dial it now For Sales press 1 For Support press 2 for...

Page 38: ...the same device or another device FXO Foreign Exchange Office is where a standard telephone line is connected and requires telephone line signaling interface for standard analog telephone lines also...

Page 39: ...re and access files through a series of wires known as a Network Generally a LAN uses one DHCP Server it is small in size geographically like a home or office and it does not require any external IPS...

Page 40: ...t Identifier is the name that identifies a particular wireless LAN This name is broadcast and can easily be found by another wireless device Subnet Mask Address The Subnet Mask Address is used to segm...

Page 41: ...re than WEP TKIP Temporal Key Integrity Protocol Was added to WPA and is backwards compatible with older WEP devices but can be infiltrated with re injection and spoofing PSK Pre Shared Key RFC 4785 c...

Page 42: ...Network Time Protocol 18 39 NTP 18 Numbering Plan 19 P Part Numbers 2 Plain Old Telephone Service 9 PoE 8 POTS 9 Power over Ethernet 8 PPPoE 16 PSTN 6 9 Public Switch Telephone Network 9 S Save and Re...

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