X7028r User’s Manual
Version 2.0
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B2. Warranty Repair
1. During the first three (3) months of ownership, XAVi
Technologies will repair or replace a defective product covered
under warranty within twenty-four (24) hours of receipt of the
product. During the fourth (4th) through twelfth (12th) months
of ownership, XAVi Technologies will repair or replace a
defective product covered under warranty within ten (10) days
of receipt of the product. The warranty period for the replaced
products shall be ninety (90) days or the remainder of the
warranty period of the original unit, whichever is greater. XAVi
Technologies will ship surface freight. Expedited freight is at
customer’s expense.
2. The customer must return the defective product to XAVi
Technologies within fourteen (14) days after the request for
replacement. If the defective product is not returned within this
time period, XAVi Technologies will bill the customer for the
product at list price.
B3. Out-of-Warranty Repair
XAVi Technologies will either repair or, at its option, replace a
defective product not covered under warranty within ten (10)
working days of its receipt. Repair charges are available from the
Repair Facility upon request. The warranty on a serviced product
is thirty (30) days measured from date of service. Out-of-warranty
repair charges are based upon the prices in effect at the time of
return.
