Xantrex XPower Powerpack 400 R Owner'S Manual Download Page 60

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Troubleshooting

5-6

975-0162-01-01

The engine
being jump-
started will not
start.

XPower Powerpack
battery is not fully
charged.

The engine condition
is poor.

External fuse (250 A)
is blown.

The engine start
capacity exceeds the
XPower Powerpack
jump-start capability.

Recharge the XPower Powerpack
battery.

Have the engine serviced.

Replace 250 A, 32 V fuse with same
type and ratings.

The battery
clamps of the
jump-start
cables measure
zero volts.

External fuse (250 A)
is blown.

Replace 250 A, 32 V fuse with same
type and ratings.

The light does
not turn on.

Light bulb has burnt
out.

Remove lens cover and replace bulb
with one of the same type and rating.

The AM radio
does not work
or buzzes
continuously
(XPower
Powerpack
400R only).

The XPower
Powerpack AC outlets
are being used,
causing interference.

Turn off the AC outlets.

Table 5-1

Troubleshooting reference

Problem

Possible Cause

Solution

Summary of Contents for XPower Powerpack 400 R

Page 1: ...by XPower Powerpack 400 PLUS and 400R Owner s Guide by ...

Page 2: ... herein for identification purposes only Notice of Copyright Xpower Powerpack 400 Plus and 400R Owner s Guide July 2004 Xantrex International All rights reserved Disclaimer UNLESS SPECIFICALLY AGREED TO IN WRITING XANTREX TECHNOLOGY INC XANTREX a MAKES NO WARRANTY AS TO THE ACCURACY SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER DOCUMENTATION b AS...

Page 3: ... The Guide provides safety guidelines detailed planning and setup information as well as information about operating and troubleshooting the unit Conventions Used The following conventions are used in this guide WARNING Warnings identify conditions that could result in personal injury or loss of life CAUTION Cautions identify conditions or practices that could result in damage to the product or to...

Page 4: ...rmation is specific to one model then reference is made specifically to the XPower Powerpack 400 Plus or to the XPower Powerpack 400R Related Information You can find more information about Xantrex Technology Inc as well as its products and services at www xantrex com Important These notes describe an important action item or an item that you must pay attention to Note These notes describe additio...

Page 5: ...o read and save these safety instructions WARNING Shock hazard Keep away from children The XPower Powerpack generates the same potentially lethal AC power as a normal household wall outlet Do not insert foreign objects into the AC Outlet the DC Power Socket the Jump Start Cable Port or the ventilation holes Do not expose this product to water rain snow or spray Do not open the XPower Powerpack exc...

Page 6: ...NG Heated surface Ensure at least 2 5 cm air space is maintained on all sides of the XPower Powerpack During operation keep away from materials that may be affected by high temperatures such as blankets pillows and sleeping bags WARNING Fire hazard Never allow jump start cables red and black clamps to touch each other or another common metal conductor This could cause damage to the unit and or cre...

Page 7: ...ls exposed at the Jump Start Cable Port have enough energy present to cause a spark creating an explosion hazard or to cause burns if a metal object contacts both terminals Always clip the plastic guard over the Port when not in use WARNING Fire hazard Do not leave the compressor unattended while operating The compressor is designed for short term operation only Operation of the compressor over an...

Page 8: ...s and cause an explosion 5 Remove personal metal items such as rings bracelets necklaces and watches when working with a lead acid battery A lead acid battery produces a short circuit current high enough to weld a ring or other similar objects to metal causing a severe burn 6 If you need to remove a battery always remove the positive terminal from the battery first Make sure all accessories are of...

Page 9: ...ash immediately with soap and water If acid enters your eyes immediately flood them with running cold water for at least twenty minutes and get medical attention immediately 11 Keep a supply of baking soda on hand in the area of the batteries Baking soda neutralizes lead acid battery electrolyte ...

Page 10: ...ack 400 Plus and XPower Powerpack 400R Small battery operated appliances like flashlights razors and night lights that can be plugged directly into an AC receptacle to recharge Some chargers for battery packs used in hand power tools These affected chargers display a warning label stating that dangerous voltages are present at the battery terminals CAUTION The output of the inverter is non sinusoi...

Page 11: ...on About the XPower Powerpack 1 1 Comprehensive Protection 1 1 Automatic overload 1 1 Overheating 1 2 Low Battery Protection 1 2 Jump Start Cables Safety Feature 1 2 2 Features Materials List 2 1 XPower Powerpack Features 2 2 Front Panel Detail 2 2 Rear Panel Detail XPower Powerpack 400R only 2 5 Air Compressor 2 7 Left Side View 2 8 Storage Compartment 2 9 Accessories 2 10 ...

Page 12: ... 12 V DC Appliances 3 8 Jump Starting a Vehicle s Engine 3 10 Using the Air Compressor 3 12 Over Temperature Safety Protection 3 12 Inflating Tires 3 13 Inflating Small Sports Equipment 3 14 Using the Radio XPower Powerpack 400R 3 15 Power Draw 3 16 Listening to the AM Band 3 16 Connecting to an External Battery 3 16 4 Maintenance Battery Maintenance 4 1 Recharging the XPower Powerpack Battery 4 2...

Page 13: ... 5 Troubleshooting Common Problems 5 1 Buzz in Audio Equipment 5 1 Television Interference 5 1 Troubleshooting Reference 5 2 A Specifications Electrical Specifications A 1 Physical Specifications A 3 B Warranty and Product Information Warranty B 2 Return Material Authorization Policy B 5 Out of Warranty Service B 7 Information About Your System B 8 ...

Page 14: ...xii ...

Page 15: ...s Jump starts vehicle engines Provides lighting for emergency use Inflates tires and small sports equipment with a 250 psi air compressor In addition the XPower Powerpack 400R comes with An AM FM radio with digital alarm clock Comprehensive Protection Automatic overload The XPower Powerpack has built in protection against output overload If you connect to the AC Outlet s an appliance that draws mo...

Page 16: ...cts the internal battery from excessive discharge and possible damage When the AC Outlet ON OFF switch is turned on an audible alarm alerts you when the internal battery is nearly discharged 11 0 V DC and the unit turns off at 10 5 V DC Jump Start Cables Safety Feature The XPower Powerpack comes with a user replaceable 250 A fuse to protect the unit and vehicle battery from damage through reverse ...

Page 17: ...ncludes these items XPower Powerpack 400 Plus or XPower Powerpack 400R Owner s Guide AC charger DC charging cable Jump start cables Accessory bag Two nozzle adaptors for the compressor One sports needle adaptor for the compressor The XPower Powerpack 400R also includes Red emergency light cover If any of these materials are missing or are unsatisfactory in any way please contact Customer Service s...

Page 18: ...e appliances Recharge XPower Powerpack from a 12 V outlet in a vehicle using the DC Charging Cable 2 2 AC Outlets are standard 3 prong outlets supplying 120 V AC power for running an AC appliance 3 AC Outlet ON OFF switch illuminates when the switch is turned on 4 Digital Display displays the inverter s Output Power in W and Battery Charge status in FULL 2 3 1 7 5 6 4 8 ...

Page 19: ...oggles Digital Display s power ON OFF Not shown Audible Alarm inside the unit sounds in the event of overheating or low battery protection on inverter How to Required Condition Required Action Note Monitor total AC power consumed by the applications powered from the Powerpack s 2 AC outlets Inverter s ON OFF switch is turned ON Output Power W light illuminates green AC charger is unplugged from th...

Page 20: ... plug in and forget charging method We recommend leaving the AC charger connected when the Powerpack is not in use to permanently maintain the battery in fully charged condition Check Battery Charge status Inverter s ON OFF switch is turned to OFF All appliances must be disconnected from the AC and DC power outlets The ON OFF switch of the incandescent light must be turned to OFF The AC charger mu...

Page 21: ...only Feature Description 1 FM antenna 2 Frequency indicator light 3 Power OFF button 4 Time set button 5 Tuning dial 6 Hours set button 7 Minutes set button 8 Volume dial 9 Alarm set button 10 Alarm clock ON OFF button 11 AM band button ON 12 FM band button ON 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 22: ...press minutes set button 7 The clock uses a 12 hour AM PM time format Set the alarm Turn off the radio to show the time To adjust hour press and hold Alarm Set button 9 and press hours set button 6 To adjust minutes press and hold 9 and press minutes set button 7 The alarm clock uses a 12 hour AM PM time format Use the alarm clock Set the alarm turn off radio to show time Press Alarm Clock ON OFF ...

Page 23: ...2 7 Air Compressor Feature Description 1 ON OFF switch turns the compressor unit on and off 2 Pressure gauge shows the PSI lb in2 3 Valve connector with connector hose Nozzle Adaptor Compartment is integrated into AC charger compartment 1 2 3 ...

Page 24: ... Switch 400R 3 Jump Start Cable Port supplies high power DC current The cables connect to the Jump Start Cable Port when jump starting a vehicle s battery or when connecting an external battery to the XPower Powerpack The jump start cable connection is designed so that the cables cannot be inserted incorrectly into the Jump Start Cable Port 4 Plastic Guard for covering Jump Start Cable Port 2 3 1 ...

Page 25: ... can only be used to recharge the internal battery of the XPower Powerpack Can be stored in AC charger compartment 2 Charger Input Socket for use with the AC Charger supplied see 1 3 External Replaceable Fuse is rated at 250 A 32 V Located behind fuse cover 4 Red emergency light cover 5 Compressor Nozzle Adaptor Compartment 6 AC Charger Compartment may be used for storing the AC Charger 2 3 5 1 6 ...

Page 26: ...ncy light when placed over the existing clear lens 2 Detachable heavy duty jump start cables 3 DC Charging Cable lets you recharge the XPower Powerpack from a 12 V system in a car SUV RV or a boat This can be stored in the storage compartment 4 Accessory bag Not Shown Nozzle packet contains two nozzle adaptors and sports needle adaptor in the storage compartment on the back of the unit 4 2 3 1 ...

Page 27: ...ery for additional run time Using the compressor Operating Conditions and Guidelines CAUTION Read all operating instructions before operating the XPower Powerpack CAUTION Do not use the XPower Powerpack to operate any AC appliances or 12 V DC appliances while recharging with the AC Charger The AC Charger may fail if AC appliances or 12 V DC appliances are operated while the AC Charger is connected...

Page 28: ...w water or other liquids to drop or splash on the XPower Powerpack Cool Ambient air temperature should be between 32 and 104ºF 0 and 40ºC the cooler the better within this range Ventilated Leave at least 2 5 cm clearance around the XPower Powerpack for air flow Ensure that the ventilation openings are not obstructed Safe Do not operate the unit in the same compartment as batteries or in any compar...

Page 29: ...to steady when charging is complete about 35 hours if the battery is completely discharged Important Prior to operating your AC appliance or 12 V DC appliance ensure that the battery of the XPower Powerpack is fully charged If the battery has been fully discharged recharging with the AC Charger may take up to 35 hours Note The Battery Charge reading on the digital display is only accurate when the...

Page 30: ... the lens Operating AC Appliances Understanding AC Appliances AC appliances are rated by how much electrical power in watts they consume XPower Powerpack can power most appliances within its continuous power rating 320 W 2 7 A Some appliances may be difficult or impossible to operate from the XPower Powerpack They may have high surge requirements or should not be run from the XPower Powerpack See ...

Page 31: ...p to 600 W some appliances may exceed the capabilities of the XPower Powerpack and trigger the inverter s safety overload shutdown circuit Note The fewer watts an AC appliance uses the longer the XPower Powerpack will operate before recharging is required Table 3 1 AC Appliances and Run Times AC Appliance Wattsa a Represents actual power consumption as measured on sample appliances Hoursb b Operat...

Page 32: ...Several Appliances at Once You can run several AC appliances if the total rating of all the appliances in watts does not exceed 320 W You can run appliances using an AC power bar Run time however will decrease accordingly with the number of appliances being operated and the AC power being consumed Operating an AC Appliance Before operating your AC appliance ensure that the battery of the XPower Po...

Page 33: ...liance on XPower Powerpack will operate most devices rated up to 320 W 3 Recharge the XPower Powerpack as soon as possible after each use When using the XPower Powerpack to operate an AC appliance and the low battery warning sounds the warning gives you time to shut your AC appliance off before loss of AC power If you ignore the warning the XPower Powerpack automatically turns off a few minutes la...

Page 34: ...ff when the internal battery is discharged To protect the internal battery against damage resulting from total discharge We recommend that the AC Outlet On Off switch is turned On when using the XPower Powerpack to operate a 12 V DC appliance Having the AC Outlet On Off switch turned On enables the alarm to warn you when the 12 V DC appliance has nearly depleted the internal battery Note The fewer...

Page 35: ...2 V DC appliance and the internal circuit breaker automatically resets after a few seconds 3 Fully recharge the XPower Powerpack as soon as possible after each use As the DC power socket is internally wired directly to the internal battery extended operation of a 12 V DC appliance may result in excessive battery discharge See Caution for Equipment damage on page 3 8 Table 3 2 12 V DC Appliances an...

Page 36: ...ion hazard Always disconnect the clamps for the unit after use and clip the plastic guard over the jump start cable port WARNING Fire hazard Jump start cable clamps connection to the vehicle s battery terminals must be positive to positive red clamp to battery and negative to negative black clamp to battery A reverse polarity connection positive to negative may cause damage to the unit and or crea...

Page 37: ...er head or other stationary heavy metal part of the motor or to the negative battery terminal Before starting the engine make sure the XPower Powerpack and the cables are clear of belts and fans Do not crank the engine for more than 4 seconds 8 Remove the red positive clip and then the black negative clip from the vehicle s battery terminal 9 Remove the cables from the Jump Start Cable Port WARNIN...

Page 38: ...nd allow the compressor to cool for 15 minutes before re starting WARNING Fire hazard The compressor is designed for short term operation only Operating the compressor over an extended period of time will cause the compressor unit to overheat which could lead to fire Allow the compressor to cool down for 10 minutes after each 10 minutes of continuous operation WARNING Fire hazard Do not leave the ...

Page 39: ...e inflating when its internal temperature drops Turn the compressor OFF at the power switch after each use or any time the compressor turns off automatically Tires PSI Other Inflatables PSI 520 13 26 Football 13 A 78 14 26 Basketball 9 E78 14 30 Volleyball 5 H 78 14 24 Lawn Tractor Tire 22 HR 78 15 28 Bicycle Tires 27 1 85 20 1 40 Note The information in the table is for reference only For precise...

Page 40: ...reached 4 Open the thumb latch and remove the valve connector from the valve stem 5 Check air pressure with a pressure gauge Inflating Small Sports Equipment You can use the compressor to inflate small sports equipment such as balls soccer balls and footballs CAUTION If the pressure gauge on the compressor indicates more than twice the recommended pressure for the object you are inflating and you ...

Page 41: ...essor OFF before removing nozzle adaptor from valve stem 6 Remove nozzle adaptor from valve connector and store in storage compartment Using the Radio XPower Powerpack 400R For information about operating the radio see page 2 5 CAUTION The XPower Powerpack cannot be used to inflate large capacity inflatables such as float tubes large air mattresses and inflatable boats These types of products requ...

Page 42: ...external battery For example an external 60 Ah battery gives approximately four times the operating time of the XPower Powerpack internal 20 Ah battery WARNING Fire hazard Never allow jump start cables red and black clamps to touch each other or another common metal conductor This could cause damage to the unit and or create a sparking explosion hazard Always disconnect the jump start cables from ...

Page 43: ...ed remove the red positive clip and then remove the black negative clip 2 Remove the cables from the Jump Start Cable Port 3 Recharge the XPower Powerpack as soon as possible after use WARNING Acid spills Use a sealed non spillable battery for indoor use Common auto and marine batteries are not suitable for indoor use unless their fumes are vented outdoors Common auto and marine batteries contain ...

Page 44: ...3 18 ...

Page 45: ...y capacity The AC Charger supplied with the XPower Powerpack is designed to regulate the charging process ensuring that the battery is always fully charged but never overcharged To ensure safe recharging and maximum battery life recharge the XPower Powerpack only with the supplied charger or approved battery chargers s WARNING Shock hazard Disconnect all sources of AC power and DC power before per...

Page 46: ...arging with the AC Charger is a true plug in and forget charging method CAUTION Do not attempt to recharge the XPower Powerpack battery if it is frozen Gradually warm the frozen battery to 32 F 0 C before recharging Note Battery Charge status is only accurate when the XPower Powerpack has been disconnected from all appliances and all charging sources for fifteen minutes CAUTION Do not operate AC o...

Page 47: ...ically reduces to a maintenance level and the XPower Powerpack may be left permanently connected to the AC Charger If your utility power is interrupted the charging process automatically restarts when power returns Recharging with the DC Charging Cable Using the DC Charging Cable the XPower Powerpack can be recharged while you drive your vehicle Important The 35 hour charging time for the XPower P...

Page 48: ...WARNING Fire and explosion hazard Do not use this recharging method if your vehicle has abnormally high voltage electrical systems that operate above 15 V DC This may lead to accumulations of hydrogen causing exposure to fire and explosion hazard CAUTION Do not operate AC or DC appliances while the XPower Powerpack is being recharged with the DC Charging Cable from your vehicle Note The green Char...

Page 49: ... V batteries Most generators are equipped with them Use this power source for faster charging Using a generator with a regulated 12 V DC lighter socket Follow the connection instructions in Recharging with the DC Charging Cable on page 4 3 Most of the XPower Powerpack s battery capacity will be recharged in a few hours WARNING Fire and explosion hazard The generator output must be intended for bat...

Page 50: ...rted into the Charger Input Socket and the solar panel is placed in the sun the XPower Powerpack charges automatically just as with the AC Charger See Recharging with the AC Charger on page 4 2 It takes about ten hours in direct sunlight to recharge the XPower Powerpack from a 2 5 A solar panel Replacing the Internal Battery Battery Life The high quality battery used in the XPower Powerpack will s...

Page 51: ...isconnect any charging cables 12 V DC appliances and AC appliances from the XPower Powerpack CAUTION Discharging the internal battery below 10 0 V will damage the battery and shorten its life Table 4 1 Approved Replacement Batteries Replacement Battery Where to Buy Panasonic LC X1220P 12 V 20 Ah Panasonic Tel 1 800 833 9626 web www pasc panasonic com Digi Key Tel 1 800 344 4539 EnerSys NPX 80 12 V...

Page 52: ...4 After removing the old battery position the new battery close to the back of the XPower Powerpack Make sure the positive battery terminal is next to the red positive internal cable and the black negative terminal is next to the black negative internal cable WARNING If you do not know how to safely remove and install batteries have this task performed by a qualified service technician WARNING Fir...

Page 53: ...he old battery in an environmentally responsible manner Replacing the Incandescent Light To replace a light bulb 1 Turn the light switch off 2 Unscrew the cover and lens 3 Gently grasp the bulb and pull to remove the light reflector assembly and the bulb 4 While holding the light reflector assembly gently unscrew the black knob at the back of the assembly 5 Remove the old bulb and insert a replace...

Page 54: ...at 250 A 32 V DC See page 2 9 for a diagram To replace the external fuse 1 Remove the fuse cover 2 Unscrew the two bolts on the fuse 3 Replace the fuse Ensure that the replacement fuse is rated at 250 A 32 V DC and is of the same type 4 Tighten the fuse with the two bolts 5 Replace the fuse cover ...

Page 55: ...htly when powered by the XPower Powerpack The best solution to eliminate the buzzing is to use an audio system with a good quality filter Television Interference The XPower Powerpack is shielded to minimize interference with TV signals If TV signals are weak you may see interference in the form of lines scrolling across the TV screen Try one of the following suggestions to minimize or eliminate th...

Page 56: ...leshooting reference Problem Possible Cause Solution AC appliance will not operate audible alarm is not sounding AC appliance rated more than 320 W the safety overload has tripped AC appliance is rated less than 320 W high starting surge has tripped the safety overload Use an AC appliance with a power rating less than 320 W AC appliance may exceed the XPower Powerpack s surge capability Use an AC ...

Page 57: ...r ventilation or excessively warm environmental conditions Turn off the AC Outlet ON OFF switch and let the XPower Powerpack cool down Alarm sounds Internal battery is nearly discharged 11 0 V If you ignore this warning the XPower Powerpack automatically switches off when the battery reaches 10 5 V Turn the AC outlet ON OFF switch OFF and recharge the XPower Powerpack Run time is less than expecte...

Page 58: ...onnected from all appliances and all charging sources for fifteen minutes Charging Status light is OFF when AC Charger is connected No AC power at the AC wall outlet AC Charger is faulty Ensure power is available at the AC wall outlet Replace the AC Charger Green Charging Status light is flashing indicating recharging and Battery Charge does not turn on Battery Charge reading on digital display is...

Page 59: ...ced on the valve stem The item being inflated may have a leak Check that the valve connector is securely placed on the valve stem before closing the thumb latch Check that the item being inflated has no leaks Check the compressor hose for any breaks or leaks at connections The compressor runs slowly The compressor may have overheated from excessive use Battery voltage is too low Turn off the compr...

Page 60: ...32 V fuse with same type and ratings The battery clamps of the jump start cablesmeasure zero volts External fuse 250 A is blown Replace 250 A 32 V fuse with same type and ratings The light does not turn on Light bulb has burnt out Remove lens cover and replace bulb with one of the same type and rating The AM radio does not work or buzzes continuously XPower Powerpack 400R only The XPower Powerpack...

Page 61: ...ernal battery voltage nominal 12 V DC Internal battery capacity minimum 20 Ah Internal battery CCA rating 200 CCA DC Power Socket maximum continuous load 12 A with automatic reset Built in incandescent light replaceable 5 W bulb Jump start cable port 50 A Jump start fuse external user replaceable replacement part 066 0191 250 A ...

Page 62: ...V DC High battery voltage shutdown Yes automatic reset Over temperature shutdown Yes automatic reset Overload shutdown Yes automatic reset AC output short circuit protection Yes automatic reset Fuse internal 2 x 25 A or 1 x 50 A Operating temperature range 32 104 ºF 0 40 ºC Storage temperature range 32 86ºF 0 30 ºC Internal Battery Charging Controller System AC Charger bulk charging current 750 mA...

Page 63: ...ge cable replacement part 449 0187 01 01 39 1 m 18 AWG with male to male lighter plugs AC Charger input replacement part 074 1004 120 10 V AC 60 Hz Nozzle adaptor for air compressor replacement part 160 0015 01 01 two nozzle adaptors one sports needle adaptor Physical specifications XPower Powerpack 400 Plus XPower Powerpack 400R Depth 8 20 3 cm 8 20 3 cm Width 16 40 8 cm 16 40 8 cm Height 9 24 1 ...

Page 64: ...A 4 ...

Page 65: ... for your XPower Powerpack 400 Plus and XPower Powerpack 400R as well as instructions for returning the product for servicing Appendix B also has a form where you can record information Information About Your System on page B 8 in case you need to contact Customer Service ...

Page 66: ...al Warranty Period or 90 days from the date of the return shipment to the customer whichever is greater All replaced products and all parts removed from repaired products become the property of Xantrex Xantrex covers both parts and labor necessary to repair the product and return shipment to the customer via a Xantrex selected non expedited surface freight within the contiguous United States and C...

Page 67: ...tems This warranty does not apply to and Xantrex will not be responsible for any defect in or damage to a the product if it has been misused neglected improperly installed physically damaged or altered either internally or externally or damaged from improper use or use in an unsuitable environment b the product if it has been subjected to fire water generalized corrosion biological infestations or...

Page 68: ...OR ANY SPECIAL DIRECT INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES LOSSES COSTS OR EXPENSES HOWEVER ARISING WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY ECONOMIC LOSSES OF ANY KIND ANY LOSS OR DAMAGE TO PROPERTY ANY PERSONAL INJURY ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF MISUSE OR ABUSE OR THE INCORRECT INSTALLATION INTEGRATION OR OPERATION OF THE PRODUCT Exclusions If...

Page 69: ...representation in connection with any use of the product for such purposes Return Material Authorization Policy Before returning a product directly to Xantrex you must obtain a Return Material Authorization RMA number and the correct factory Ship To address Products must also be shipped prepaid Product shipments will be refused and returned at your expense if they are unauthorized returned without...

Page 70: ... telephone number where you can be reached during work hours A brief description of the problem 3 Ship the unit prepaid to the address provided by your Xantrex customer service representative If you are returning a product from outside of the USA or Canada In addition to the above you MUST include return freight funds and are fully responsible for all documents duties tariffs and deposits If you a...

Page 71: ...er Powerpack 400 Plus and XPower Powerpack 400R for out of warranty service contact Xantrex Customer Service for a Return Material Authorization RMA number and follow the other steps outlined in Return Procedure on page B 6 Payment options such as credit card or money order will be explained by the Customer Service Representative In cases where the minimum flat fee does not apply as with incomplet...

Page 72: ...esentatives give you better service Serial Number _______________________________ Purchased From _______________________________ Purchase Date _______________________________ Type of installation e g RV truck vehicle home ______________________________ Warning Error or Panel Fault Message ______________________________ Appliances operating when problem occurred ______________________________ Descr...

Page 73: ...0162 01 01 Printed in China t 1 800 394 0440 toll free in North America 1 360 925 5097 direct f 1 800 994 7828 toll free in North America 1 360 925 5143 direct e customerservice xantrex com www xantrex com ...

Page 74: ......

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