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Warranty
Xantech warrants the equipment it manufactures to be free from defects in material and workmanship.
If equipment fails because of such defects and Xantech is notified within two (2) years from the date of shipment, Xantech
will, at its option, repair or replace the equipment, provided that the equipment has not been subjected to mechanical,
electrical, or other abuse or modifications.
Equipment that fails under conditions other than those covered will be repaired at the current price of parts and labor.
Such repairs are warranted for ninety (90) days from the day of reshipment to the Buyer.
This warranty is in lieu of all other warranties expressed or implied, including without limitation, any implied warranty or
merchantability or fitness for any particular purpose, all of which are expressly disclaimed.
1.
Proof of sale may be required in order to claim warranty.
2.
Customers outside the US are responsible for shipping charges to and from Xantech.
3.
Copper cables are limited to a 30 day warranty and cables must be free from any scratches, markings, and
neatly coiled.
Requesting an RMA
Requests should be in writing and the following information is needed to prepare the RMA:
1.
List of products being returned
2.
Type of return: warranty repair, non-warranty repair, replacement, credit, stock rotation
3.
Serial numbers and/or Purchase Order Numbers
4.
Reason for return: faulty, unwanted item, incorrect part, etc.
Address for return shipments:
Xantech Corporation
Attn: RMA Dept/ RMA#
13100 Telfair Avenue, Second Floor
Sylmar, CA 91342
800-843-5465 x301
Technical Support
Hours:
7AM-5PM Pacific
Phone:
800.843.5465
press 2 for Tech Support
Fax:
800.492.6832
email:
Mailing Address
Xantech Corporation
13100 Telfair Avenue, 2/F
Sylmar, CA 91342
HDMIC5IR User Manual © 2007 Xantech Corporation
This document is copyright protected. No part of this manual may be copied or reproduced in any
form without prior written consent from Xantech Corporation.
Document Number 08905144A
