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Model 291-95 

 

 

 

© 2004 Xantech Corporation 

 

CAUTION:

  With any of these systems, be sure the 781-RG Power Supply is plugged into an un-switched AC outlet. This 

maintains the 490 system in "stand-by" operation so that power-on commands can be sent to the controlled equipment.  

 

TROUBLE SHOOTING 

For a complete listing of Trouble Shooting techniques for IR based systems, please visit our Web Site at 

www.xantech.com

 and click on PRODUCTS and then select Application Advisories. Application Advisory AA-03 is a 

complete IR Trouble Shooting Guide. 
 
For non-operation or intermittent control try the following: 

1.  The most common indication of IR interference is if the 291-95’s TB LED is ON constantly or flickers often. This 

can be caused by numerous sources of Interference: 

a. 

RF Interference: Depending upon the surrounding environment and Wire Run Lengths, RF interference 
can cause the Talk Back LED to Flicker often or cause the LED to be on Constantly. Examples sources of 
RF Interference can be from TV Transformers, Dimmer Circuits, Large Power Supplies, High Current 
Electrical Lines, and PC Equipment. 

 

• 

Isolate the source of the interference by turning off suspected sources and seeing if proper IR 
control can be achieved. Try relocating the 291-95 to minimize effects from the interfering RF 
source.

 

• 

If the RF source is coupling into the wire itself, try re-routing the wire isolating it from the 
interfering source or try the following: 

1.  Increase the wire gauge for the IR Receiver 
2.  Use a shield as a DRAIN connecting it to GND on the Connecting Block side ONLY. 

Note:

 Do not connect the Shield at both ends as this can cause Capacitive interference. 

3. 

If using CAT5 Wire you must utilize all 8 conductors of the wire. 

Use all 4 White 

Stripe wires for the GND connection, 2 Solid Wires for 12VDC and the last 2 Solid Wires 
for IR Signal. This will ensure that all lines are properly coupled to GND to minimize RF 
interference through the wire.

 

4.  Connect a GND wire from the Connecting block terminal to an electrical GND (See 

Figure 4 below). 

 

 

283M

 Blink-IR™

Mouse Emitter

To 120 V AC

(unswitched)

781RG

Power Supply

789-44

Connecting Block

283M

 Emitter

283M

 Emitter

Equipment Rack

Hand Held

Remote

VCR

291-95

Hidden Link

Plasma-Friendly

IR Receiver

12VDC

+12 VDC

GND
STATUS
IR IN

EMITTERS

IR

RCVR

789-44

CONNECTING BLOCK

®

Satellite Receiver

AV 

Receiver

Use 16AWG

Wire from GND

on the Connecting Block

to a cold water

GND.

 

 

Figure 4 – Addition of System GND Wire for RF Interference Reduction 

 

b. 

As mentioned above in the section labeled PLACEMENT, PLASMA interference can be reflected off of 
any item within 3 ft. of the Plasma Display. 

 

• 

Check for reflected items and move the location of the 291-95 (or reflecting object) accordingly 
to minimize interference.

 

• 

 

Please visit www.xantech .com for a complete listing of IR Trouble Shooting Techniques! 

 

XANTECH CORPORATION 

13100 Telfair Avenue, Sylmar CA 91342-3829 

phone 818.362.0353 • fax 818.362.9506 

Part No. 08905030 Rev A 09-07-04 

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