X4-TECH IR-1600, User Manual, Page: 15 / 18

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USER MANUAL
Troubleshooting
The device you have just purchased is
equipped with state-of-the-art technology
and is safe to operate. Nevertheless, problems
or malfunctions may occur.
Before contacting a service technician, refer
to the following possible solutions.
Distorted sound or no sound is audible.
• Check if all cables are properly connected.
• The file encoding method is not
supported.
Remote control is not working.
• Check if the batteries have been inserted
correctly.
• If batteries are empty, replace them with
new ones.
• Point the remote control to the remote
sensor and press to operate.
• Remove any objects found between the
remote control and the remote sensor.
• Make sure the distance between the
remote control and the device does not
exceed 8 m.
Buttons do not work
(on the device and/or remote control).
Turn the device off and then on again. As
an alternative, turn the device off, unplug
it from the power outlet and plug in again.
(The device also may not be working due to a
stroke of lightning, static electricity or other
external factors).
Network connection is not possible.
• The network is not available at the
moment. Try again later.
• The router restricts access to the listed
MAC address of the IR-1600. You can
obtain this address from MENU
’ System
settings
’
View settings and add it to the
router list.
• Check the distance to the router, in case
you have a wireless network.
• Change the selected encryption method
on the IR-1600.
• Use the menu of the IR-1600 to set up the
system manually.
• Check that your firewall is not preventing
access.
• Check the network cable.
Any repairs other than those mentioned
above are to be carried out solely by an
authorized technician.
Maintenance and handling
Carry out a technical safety inspection on a
regular basis, e.g. check if the power cable or
housing may have become damaged.
If there is reason to believe that the device can
no longer be operated safely, the disconnect
it immediately from the power supply and
secure it against any unintentional operation.
Carefully remove the power cable plug from
the wall outlet and where applicable switch
off the corresponding circuit breaker first.
It can be assumed that safe operation is no
longer possible, if:
➝
There is visible damage to the device or
power cable,
➝
The device no longer works,
➝
It has been stored for a longer period of
time under unfavorable conditions
➝
Or exposed to rigorous transport
conditions.
Always adhere to the following safety inst-
ructions before cleaning and maintenance:
Live parts may be exposed, if the covering is
opened or parts are removed.