Troubleshooting
Description
Problem
Solution
The device will not
self-test when following
the in-app instructions.
Dead batteries or
improper
operation
Check the battery.
Firmly press the Test/Silence button.
False alarms are triggered
when cooking or taking a
shower.
Improper
installation
location or
maintenance
Avoid placing alarms near cooking
appliances, dusty areas, showers, or any
areas where the temperature drops below
40°F (4.4°C) or rises above 100°F
(37.8°C). See the Location and
Installation section.
Clean the alarm every three months to
avoid unwanted alarms caused by dust
and dirt. See the Maintenance section.
The LED indicator
flashes red once every 60
seconds with one beep.
Low battery
warning.
Replace the battery immediately.
The LED indicator
flashes red every 40
seconds with two beeps.
Malfunction
Clean your alarm to see if it is functioning
properly. If not, replace the device
immediately.
