16
No power going to control panel
No sound
Wireless transmitter cuts out during
gameplay/ No vibration or
subwoofer sound via analogue
connection
• Make sure that the power cable is connected correctly.
• Make sure that the power supply at the power source is
working correctly.
• With the chair turned to the ON position, give the power
cable a slight wiggle in the port. If any lights flicker (or not)
then please contact support (details below).
• Review the connection methods on the previous page and
try alternative connection methods if possible.
• Confirm that the device/system is correctly configured as
per previous connection guide.
• Make sure that the wireless channel switcher is in the
corresponding position that suits your connection method.
(1,2,3 for wireless, B for Bluetooth and AUX for wired
connections).
• Please make sure that the volume of the source device is at
a higher level to strengthen the wireless signal.
The cables connected to my
X-Rocker have been broken
accidentally
Bluetooth is not pairing with
my mobile phone/ tablet
device
Interference over wireless
connection
• Please contact X-Rocker support
(www.x-rocker.co.uk/support) regarding this
issue.
• Turn the X-Rocker off and then make sure the X-Rocker is in
Bluetooth mode. Press and hold the power button for five
seconds to put the chair into pairing mode, this should now
be discoverable.
• Your device may be blocking the X-Rocker from connecting
by way of passkey, if this occurs then the passkey is ‘0000’.
• If this does not work straight away then please make sure
that other nearby Bluetooth devices have been turned off.
• Please note that the connection for sound from a
PlayStation
®
system is via the provided USB Wireless DAC
and not via Bluetooth.
• In this case, try another of the three wireless bands to
isolate the signal.
Can I use more than one X-Rocker
from a single sound source?
• Yes, simply tune the second X-Rocker to the same wireless band
11
•
Review the connection methods on the previous page
and try alternative connection methods if possible.
•
Please note that the connection for sound from a
PlayStation® system is via the provided USB Wireless
DAC and not via Bluetooth