Wyrestorm EXP-CON-H2-DD, Quick Start Manual

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Copyright © 2020 WyreStorm Technologies | wyrestorm.com
EXP-CON-H2-DD Quickstart Guide | 200408
UK: +44 (0) 1793 230 343 | ROW: 844.280.WYRE (9973)
support@wyrestorm.com
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Warranty Information
WyreStorm Technologies LLC warrants that its products to be free from defects in material and workmanship under normal use for a
period of two (2) years from the date of purchase. Refer to the Product Warranty page on
wyrestorm.com for more details on our limited
product warranty.
S/PDIF Audio Output
Bypass (max 5.1ch)
8 7 6 5 4 3 2 1
ON
Downmix 2ch
8 7 6 5 4 3 2 1
ON
EDID Management
1080p/60 2ch PCM (default)
8 7 6 5 4 3 2 1
ON
1080p/60 5.1ch Dolby/DTS
8 7 6 5 4 3 2 1
ON
1080p/60 7.1ch Dolby/DTS HD
8 7 6 5 4 3 2 1
ON
1080i/60 2ch PCM
8 7 6 5 4 3 2 1
ON
1080i/60 5.1ch Dolby/DTS
8 7 6 5 4 3 2 1
ON
1080i/60 7.1ch Dolby/DTS HD
8 7 6 5 4 3 2 1
ON
2160p/60 4:2:0 HDR 2ch PCM
8 7 6 5 4 3 2 1
ON
2160p/60 4:2:0 HDR 5.1ch
Dolby/DTS
8 7 6 5 4 3 2 1
ON
2160p/60 4:2:0 HDR 7.1ch Dolby/
DTS HD
8 7 6 5 4 3 2 1
ON
2160p/60 4:4:4 Static HDR 2ch PCM
8 7 6 5 4 3 2 1
ON
2160p/60 4:4:4 Static HDR 5.1ch
Dolby/DTS
8 7 6 5 4 3 2 1
ON
2160p/60 4:4:4 Static HDR 7.1ch
Dolby/DTS HD
8 7 6 5 4 3 2 1
ON
DVI 1280x1024 60Hz | No Audio
8 7 6 5 4 3 2 1
ON
Copy EDID from HDMI output
8 7 6 5 4 3 2 1
ON
API managed EDID
8 7 6 5 4 3 2 1
ON
Troubleshooting
Video loss or quality issues
• Verify that power is being supplied to the scaler device.
• Verify that all HDMI connections are well seated in the HDMI ports.
• Verify that both the output resolution of the source and display are
supported by this scaler.
• For 4K content, verify that high-speed HDMI cables are being used.
• Ensure that the video scaler output setting is set according to the capability
of your display.
Audio loss or quality issues
• Ensure that the audio cables are of good quality and are capable of passing
the signal.
• Verify that the audio output settings are set appropriate to the connected
equipment (HDMI output and S/PDIF output can be set independently).
• When using the S/PDIF output, ensure that the signal does not exceed 6ch
LPCM or bitstream.
• The EXP-CON-H2-DD will only downmix bitstream or LPCM audio up to a
maximum of 8ch (7.1 Dolby TrueHD™ or DTS-HD™) from a connected source
No or Intermittent 3rd party Device Control
• Verify that the RS-232 cables are properly terminated following the Wiring
and Connections section.
Troubleshooting Tips:
• WyreStorm recommends using a cable tester or connecting the cable to
other devices to verify functionality.