10
TROUBLESHOOTING SUGGESTIONS
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Water won’t heat
Brewer unplugged or circuit breaker
tripped
Check power supply cord Check /
reset circuit breaker
Thermostat set too low
Set for desired temperature
Hi-Limit thermostat tripped
Allow to cool, Reset hi-limit (8786,
8788)
Damaged internal component or
wiring
Examine wiring & connectors,
thermostat and heating element,
Repair/replace as needed
Trips hi-limit safety at start-up
No Water or too little water added at
start-up
energizing
Coffee level low (pour-over)
Not enough water poured in
Increase water amount
Too much coffee grounds
Adjust amount of grounds
Coffee level too high or low (automatic) Timer out of adjustment
Adjust timer
paper
per brew
Brew chamber dispense hole plugged Thoroughly clean brew chamber
Adjust coffee amount and grind
Sprays water from brew head
Spray gasket improperly installed
Check/reinstall gasket on INSIDE of
brew head
Spray disk plugged
Clean spray disk
No brew (automatic)
Water supply OFF
Turn water supply ON
Solenoid strainer plugged
Clean strainer
Bad BREW switch
Replace switch
Damaged internal component or
wiring
Examine wiring & connectors, brew
switch and solenoid Repair/replace as
needed
Faucet valve turned OFF
Turn faucet valve ON
Faucet plugged
Disassemble faucet, clean
Poor coffee quality
Water not hot enough
Adjust water temp 195-205ºF
supply, and replace cartridges regularly. Use a quality coffee with a consistent
roast. Use proper grind and amount of coffee per brew.
601 p/n 2M-75815 9003, 9010, 9012, 9016 Decanter Coffee Brewer
601 p/n 2M-75815 9003, 9010, 9012, 9016 Decanter Coffee Brewer
