Frequently asked questions
1. When playing music by headset , there is accompaniment but no
singing?
A) The headset plug is quadrupolar single plug type. The international
(CTIA) standard 3.5 mm interface: pin connection is left channel -
right channel – ground wire – microphone, which is the most popular
connection in the market and the largest application. If the internation-
al standard headset is connected to a non-international standard
interface, there will arise the phenomenon of background sound only.
If the audio device is non-international standard, the adapter cable is
needed.
2. When playing music with headset, there is sound but the voice
chatting can’t work?
A) When using the headset, please make sure that the tone control
microphone switch of headset is turned on, and make sure that the
microphone works normally.
B) The headset plug is quadrupolar, single plug type with the function of
audio/voice combination, and is applicable to single-hole audio
device. Please make sure that if your device fits the audio/voice
combination interface.
3. When playing music with the headset, there arises the phenome-
non of noise , small volume, unclear sound, or one side with
sound and the other side without sound?
A) Please check if the plug is well inserted into the interface device;
B) The headset plug is quadrupolar, single plug type, while your device
may be of tripolar interface.
4. When using the headset, there is current sound?
A) It is possible that a foreign device may be provoking them as is the
case of a mobile phone or a microwave. Check your surroundings
and stay away from them.
B) If the voice is transmitted with a lot of interference, check if the
microphone of your PC has activated the microphone echo cancella-
tion and noise suppression function. To activate it go to Control Panel
- Sounds - Record - select Microphone - VoizReal Exp and activate
noise suppression and noise cancellation.
stingergaming.es
To use the STINGER Gaming Headset with Xbox® One, you will need
the Xbox One adapter (sold separately) that plugs into the Xbox® .
Because this adapter has built-in volume controls, you can connect the
headset directly to the Xbox One controller.
Usage (Xbox® One)
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