To connect using WIFI (wireless network),
first power on your box (Step 3). Once you
have powered on your box, the on-screen guide will walk you through the set-up process,
which includes connecting to a wireless network (WIFI).
Step 3:
Connect to Power
Insert power adapter into wall outlet first, then connect the power adapter to the TV box.
After the power is on, the WOW! tv+ box will turn on automatically.
Note: Before powering on, please switch the signal input of the TV to correct
source.
Tips:
The WOW! t+ box supports wireless connection (WIFI). If you have already set up
your box, and it is not connected to the internet, simply go to your WOW! tv+
Settings
→
Network
to find and connect to your WOW! wireless network.
Troubleshooting
Issue
Possible reason
Solution
No display after
powering on
The power cord is not
properly connected.
If the power is properly
connected, check your
INPUT
Make sure the device is connected to
power and voltage is normal. If device is
powered on, ensure that the TV is
powered on and working.
HDMI Input on your TV must match the
INPUT that your HDMI cable is plugged
into on your TV.
TV has images but
no sound
Audio cable is not connected Re-connect the Audio cable
TV Box is on MUTE
Please press mute button to restore
volume
Audio setting is abnormal
Please enter the audio and video
Settings menu, select the appropriate
sound channel and language
Volume is too low
Turn up the volume, make sure TV is
not muted
Fail to connect to the
network (internet)
Ethernet cable is not properly
connected
Please reconnect the cable.
Wi-Fi is turned off or the
signal is too weak
Please restart the Wi-Fi or adjust the
position of the device to the router.
No Connectivity
If using ethernet, replace ethernet
cable. Make sure the router is on.
