Workrite Ergonomics Willow Dual Upgrade Instructions Download Page 4

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Workrite Ergonomics  800.959.9675  www.workriteergo.com

Cable Management

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Upper arm: Insert cables into the recessed area under the 

upper arm by spreading the clips apart.

a

Lower arm: Pull cover off the underside of the extension, place 

cables into recess, then snap cover back on.

b

a

b

Desk Base: If using the Grommet 

Mount, you can thread cables 

into the grommet hole using the 

indentation in the base.

c

c

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Adjust the Monitor Tilt Action

Depending on the size of your monitor, it may be necessary to adjust 

the tilt setting. 

If the monitor doesn’t hold its tilt position or is too hard to tilt, adjust 

the screw directly behind the monitor on the side of the arm. Use 

the 

3

/

16

" Allen Wrench (H) (clockwise to tighten, counter-clockwise to 

loosen). Check the monitor, and adjust again as necessary.

Adjust the Monitor Vertical Movement

The Willow Arm is preset to balance a 6-pound monitor. If your monitor weighs more or less than 

this, it may be necessary to adjust the friction of the arm. Test the friction by raising the arm all 

the way up, waiting to see if it moves, and then lowering the arm all the way down. If the arm 

drops from the top or rises off the bottom, you will need to adjust the friction. 

Use the 

3

/

16

" Allen Wrench (H) to make small adjustments in the arm friction by turning the 

screws in each end of the upper arm. Always turn both screws the same amount in small steps, 

until the arm no longer rises or falls. Do not overtighten or the arm will be too stiff to make easy 

adjustments in monitor position.

Friction Adjustment

Tilt Adjustment Screw

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H

H

Grommet mount only

pull 

off

snap 

back

Adjust both screws in small, equal steps

To increase friction turn screw clockwise 

To decrease friction turn screw counter-clockwise

!

Summary of Contents for Willow Dual

Page 1: ...4 12mm Screw M4 16mm Screw Spacer 7 32 Allen Wrench 1 8 Allen Wrench Button Head Allen Cap Screw Steel Washer Plastic Pivot Washer w M4 12mm Screw M4 16mm Screw Spacer ench 1 8 Allen Wrench Cap Screw Steel Washer Plastic Pivot Washer M4 8mm Screw M4 12mm Screw M4 16mm Screw Spacer 7 32 Allen Wrench 1 8 Allen Wrench Button Head Allen Cap Screw Steel Washer Plastic Pivot Washer 8 Flat Head Cap Screw...

Page 2: ... 1 above 3 Attach original arm to Hub using new parts from hardware kit a c b Connect bolt through Hub to pivot bushing then to arm extension b Insert x16x2 Hex Bolt metal washer plastic washer and steel cup into top of Dual Hub a Insert steel cup and castleated locking nut into recessed area below extension c Snap chrome cover to top of arm e Remove steel cup and castleated locking nut from below...

Page 3: ... the 3 16 Allen Wrench H Important Note It is strongly recommended to use the mounting screws provided by the monitor manufacturer if possible If longer screws are needed use either part C 18mm long D 12mm long or E 8mm long NOTE Always use the shortest screws possible to avoid damage to the monitor Direct Secure Mount Option Attach the Willow Arm VESA mount to the VESA mount holes on your monitor...

Page 4: ...adjust again as necessary Adjust the Monitor Vertical Movement The Willow Arm is preset to balance a 6 pound monitor If your monitor weighs more or less than this it may be necessary to adjust the friction of the arm Test the friction by raising the arm all the way up waiting to see if it moves and then lowering the arm all the way down If the arm drops from the top or rises off the bottom you wil...

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