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Volume settings
Press the “volume” button once to trigger one time. There are 4 volume levels you can choose from
low to high.
Frequently Asked Questions
1. Can I share with family and friends?
Yes, you can share your cameras with family and friends who will have access to view the
camera and control your bulbs, plugs, and other devices. In the app, click the Family name at
the top and click on the“Home Management”button, and you will be able to give or revoke
sharing permissions. In order to share, the other user should already have downloaded the app
and registered a new account.
2. What's the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the conditions of
the room. Check with your router specifications for exact range data.
3. How many cameras can I control?
WOOX Security app can control an unlimited amount of devices in an unlimited amount
of locations. Your router may have a limit of how many devices can be connected to one router.
4. My device can't be connected to network with App
• Make sure the device is under the config status (indicator light is flashing quickly).
• Make sure the Wi-Fi is avaliable and the device is not far away from the router.
• Make sure the Wi-Fi password you input is correct.
5. My device shows ofline in my App
• Make sure the device is powered on.
• Make sure the network is stable and the Wi-Fi name and password not modifed. If not,
add device again.
• If the network is normal, but its still offine. Check if there are too many Wi-Fi connections. You
can restart your router to check the status of the device.
6.
You can find much more useful information in the Help Center in the app App. You can aslo contact us
via
the Help Center Feedback in the App.
If you need further help or have comments or suggestions please visit www.wooxhome.com.