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Warranty
Your Woodstock Soapstone Gas Fireplace has been carefully tested
and inspected prior to shipment to you. We take pride in every
Fireplace we build but our greatest satisfaction comes from our
customers' continued happiness with their Woodstock Soapstone
Stoves. In addition to this limited warranty, you have our assurance that
we will be here to assist you in the installation, operation and
maintenance of your Woodstock Soapstone Stove for the life of the
Fireplace. Our customer service team is always happy to answer your
questions.
Should you discover a defect, please call us for instruction about
return and replacement of the defective part. We will replace free of
cost any part that is defective in material or workmanship for one year
from date of shipment. If you take delivery during the late spring or
summer, we will extend the warranty start date to Thanksgiving of that
year. If you find that you will be starting up your Fireplace later than
Thanksgiving, please let us know by calling or writing us and giving us
your projected installation and start up date. We will then confirm to
you, in writing, an extended warranty expiration date.
We further warrant that each Fireplace is exactly as we have
represented it. If you are not completely satisfied with the appearance,
quality or performance of your Fireplace, you may return it within 6
months of delivery.
If your Fireplace is shipped by common carrier, it is insured against
damage in transit. We will repair or replace any Fireplace damaged in
transit. Please inspect your Fireplace carefully on receipt and report any
damage to us within three days of receipt.
This Warranty does not cover damage caused by abuse or neglect or
if your Fireplace was installed or used contrary to the instructions in
your owner's manual.
Woodstock Soapstone Company employees have no authority to
offer any warranty or remedy that varies from those covered here. This
Warranty is not transferable.
Woodstock Soapstone Company will not be liable for incidental and
consequential damages. (This may not apply to you if you live in a
state that does not allow the exclusion of incidental and consequential
damages).
This warranty gives you specific legal rights. You may have other
rights which vary from state to state.
This limited warranty is in strict accordance with the Moss-
Magnuson Warranty Act
22. WARRANTY