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Issue 20.01.2012 
Ref: WCH_MAN20-01-2012 

7

Appendix 1 – Australian Warranty and Importer/Distributor 
Contact Details 

As the exclusive manufacturer and distributor of  Woodson products in Australia, 
Stoddart Manufacturing (Stoddart) would like to congratulate you on your purchase of a 
Woodson product.  

It should be noted by users of the product that it is not designed for household or 
domestic use and should not be used for this purpose.  

This product is intended for commercial use, and in line with Australian electrical safety 
standards the following warnings are provided:  

This product is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning the use of the
product by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the product.

Users should also note that if the supply electricity cord is damaged in any way it
should be replaced. Please contact Stoddart for parts and we will advise how to do
this in order to avoid any electrical hazard.

Australian Warranty Policy & Procedure 

Stoddart is committed to providing a comprehensive and fair warranty for all of its 
equipment.  The warranty incorporates a commercial manufacturers’ warranty, together 
with the consumer warranty provisions of the National Consumer Protection Act (2009). 

1.

Commercial Warranty

1.1 

Stoddart warrants to the original purchaser ("

Customer

") of equipment

manufactured or distributed by Stoddart that for 

12 months

 from the date of

installation of the equipment by Customer (the “

Warranty Period

”), any defect in

workmanship or material will, subject to clauses 1.2 and 3, be:

a)

Repaired without charge; or

b)

In respect of any 

Major Failure

 which cannot be repaired, replaced or the

purchase money refunded.

1.2 

Stoddart will not be liable for any associated loss, damage or compensation 
claim resulting from any defect in workmanship or material, and such liability is 
expressly excluded from the operation of clause 1.1. 

2.

Consumer Warranty

2.1 

Subject to clause 3, equipment supplied by Stoddart to Customer for personal,
domestic or household use or consumption comes with guarantees that cannot
be excluded under the Australian Consumer Law.  Customer is entitled to a

Summary of Contents for W.CHD1000

Page 1: ...aust Hood Models WCHD750 WCHD100 A guide to the use care and maintenance of your quality Woodson product Manufactured by Tom Stoddart Pty Ltd 39 Forest Way Karawatha QLD 4117 Ph 07 3440 7600 int 61 7 3440 7600 Fax 07 3344 1000 int 61 7 3344 1000 ...

Page 2: ... value for money ease of use and reliability Woodson manufacture a comprehensive range of equipment for kitchens food preparation and presentation Our range includes toasters griddles food warmers fryers hot and cold food display cabinets and many other quality products For details of your nearest dealer contact our head office Woodson PO Box 420 Sunnybank Qld 4109 Australia www woodsonsales com a...

Page 3: ...anty if used outside its original purpose Cold Food Displays The machine includes refrigeration components As with any commercial refrigeration appliance can get very cold Remember cold surfaces can burn do not touch these surfaces when the unit is fully refrigerated Be careful when operating near machinery This product is designed for display of cold food Woodson cannot guarantee its performance ...

Page 4: ...n 7 days of receipt No claims will be accepted or processed after this period Installation Remove all packing plastic coating and tape from the stainless steel before installing the machine Clean off any remaining glue residue from the exterior of the machine with warm soapy water refer to cleaning instructions on page 5 Place the machine on a level and firm work surface Do not position the machin...

Page 5: ...s you commence use of your cooking equipment turn the hood s fans on to the appropriate speed The speed required will depend on the appliance the frequency of use and the emissions it generates The unit has 4 variable speeds see diagram 2 Select the speed you require by flicking the relevant switch The unit will operate on the speed of the highest selected setting For additional illumination on th...

Page 6: ... usage You will know it needs replacing when the odour is no longer controlled Contact the agent who sold you the unit for a replacement filter Note Some cleaning agents can damage stainless steel For this reason we recommend cleaning with soapy water Woodson do not take any responsibility for damage caused by the use of inappropriate cleaning agents In some areas particularly seaside environments...

Page 7: ...nts or a similarly qualified and licensed person s should carry out any repairs Do not attempt to remove any cover panels open the machine or access any internal parts The stainless steel manufacturing process used in the construction of this machine may result in sharp edges We take every effort to remove any such edges however be careful when contacting any raw edges of the product Hot Food Disp...

Page 8: ...for parts and we will advise how to do this in order to avoid any electrical hazard Australian Warranty Policy Procedure Stoddart is committed to providing a comprehensive and fair warranty for all of its equipment The warranty incorporates a commercial manufacturers warranty together with the consumer warranty provisions of the National Consumer Protection Act 2009 1 Commercial Warranty 1 1 Stodd...

Page 9: ...Customer s cost v The life of equipment may be adversely affected by misuse neglect unauthorised alteration incorrect installation power surges accident use of inappropriate chemicals flooding and acts of God vi Proper maintenance and cleaning of equipment in accordance with the Instructions is essential to the equipment s effective operation vii On site warranty services are limited to sites with...

Page 10: ...ess agreed to by Stoddart in writing to the contrary warranty is not included in the sale price for goods sold to or installed in an overseas location 4 Warranty Claim Procedure The following procedure must be followed to claim under Stoddart s warranties a Refer to the trouble shooting section of the Instructions to establish the nature of the fault Check the equipment is plugged in turned on or ...

Page 11: ...spondence and invoices relating to a warranty claim to ensure prompt processing by Stoddart f Customer must pay all costs associated with a call out for work that is not related to warranty repairs or outside Stoddart s Terms immediately 5 Timing of Warranty Services 5 1 Stoddart will comply with its warranty liabilities contained in these Terms in a timely manner 6 General Maintenance and Repairs...

Page 12: ...se Description of fault Has the following been checked tick box if appropriate and checked Electrical power supply Gas Water Supply Name of person requesting warranty please print CREDIT CARD DETAILS Required as security against chargeable work see note below Card type Visa Mastercard Cardholder name Card no Signature Expiry Date PLEASE NOTE Warranty call outs take place Mondays to Fridays between...

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