8. Troubleshooting
1.
Display will not turn on
:
Check that the battery is charged; Check the connection from the
display to the controller, this is near the handlebars, it could have come unplugged; If these are
not successful, remove the battery and inspect the main power terminals for dirt or corrosion. If
necessary, clean with electronics cleaner and re-apply battery terminal protector. Never use
metal objects like screwdrivers when cleaning the terminals; If none of these solutions work,
contact us for diagnostics.
2. Display comes on, but no power to motors:
Check the brake levers to see if they are all
the way forward. If a brake handle was bent, it may not return properly and may be triggering
the safety motor disconnect built into the brake levers. If this is the case there will be a motor
shaped indicator lit up on the top of the screen. You may need a new brake lever; Check the
power connections from the hub motors, make sure they are fully together; Make sure PAS level
is not 0; If you have pedal assist but the throttle does not work, maybe the cable came
unplugged, was damaged, or the throttle needs to be replaced.
3. The charger will not work:
Check your outlet and make sure it works; Check that the cord is
pressed firmly into the charger; check the battery charge port for corrosion or dirt and carefully
clean out if necessary, using nothing metal; If these solutions do not work, contact us for a
replacement charger.
4.
Throttle works but no pedal assist:
Make sure you are not in PAS 0; Check the small disc
on the crank arm to see if it is damaged, dirty, or pushed far away from the sensor. If any of
these you will need to clean, replace, or re-position the disc; The disck needs to be close to the
sensor pickup. Check the wire coming from the PAS sensor on the crank. If damaged, either
repair or replace.
5.
Other issues
may arise from loose or dirty electrical connections on the wiring harness or on the
battery. If you are having issues that you cannot diagnose, first check all the connections,
charge the battery, and if the problem persists, contact us for diagnostics.
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Summary of Contents for 1000 AWD
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