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Troubleshooting Guide

Drawer Microwave

(Models MWD24-2 / MWD30-2)

5-5

#813632 - Revision B - December, 2009

Power Unit or Touch Control Transformer:

1. Fan motor, stirrer motor, oven lamp or electrical parts do not turn on or do not

turn off.

2. Digital display on the control unit does not show anything.

When Testing is Completed:

1. Disconnect power supply cord, and then disassemble as per “Drawer

Microwave Disassembly”  Section 4 Component Access Removal, Page 4-6.

2. Open the drawer and block it open.
3. Discharge high voltage capacitor.
4. Reconnect all leads removed from components during testing.
5. Re-install the covers.
6. Reconnect the power supply cord after the covers are installed.
7. Run the oven and check all functions.

COMPONENT TEST

PROCEDURE LETTER

A

(Cont.)

KEY UNIT TEST:

1. Disconnect power supply cord, and then remover outer case.
2. Open the drawer and block it open.
3. Discharge high voltage capacitor.
4. If the display fails to clear when the STOP/CLEAR pad is depressed, first veri-

fy the flat ribbon cable is making good contact, verify that the door sensing
switch (stop switch) operates properly; that
is the contacts are closed when the drawer
is closed and open when the drawer is open.
If the door sensing switch (stop switch) is
good, disconnect the flat ribbon cable that
connects the key unit to the control unit and
make sure the drawer sensing switch is
closed (either close the  drawer or short the
door sensing switch connecter).  Use the
Key unit matrix indicated on the control
panel schematic and place a jumper wire
between the pins that correspond to the
STOP/CLEAR pad making momentary con-
tact.  If the control unit responds by clearing with a beep the key unit is faulty
and must be replaced.  If the control unit does not respond, it is faulty and
must be replaced. If a specific pad does not respond, the above method may
be used (after clearing the control unit) to determine if the control unit or key
pad is at fault.

5. Reconnect all leads removed from components during testing.
6. Re-install the outer case (cabinet).
7. Reconnect the power supply cord after the outer case is installed.
8. Run the oven and check all functions.

B

STOP/

CLEAR

REHEAT

6

START/

MINUTE

PLUS

1

2

7

SENSOR

COOK

SENSOR

REHEAT

DEFROST

9

8

3

4

OPEN

SENSOR

POPCORN

KEEP

WARM

TIMER

CLOCK

CLOSE

0

5

POWER

LEVEL

SET UP

CUSTOM HELP

CONTROL

LOCK

ON/OFF

Summary of Contents for MWD24-2

Page 1: ...he outer cabinet case removed See CAUTION above In this event 1 Disconnect the power supply cord and then remove outer cabinet case 2 Open the door and block it open 3 Discharge high voltage capacitor See WARNING above 4 Disconnect the leads to the primary of the power transformer 5 Ensure that the leads remain isolated from other components and oven chassis by using insulation tape 6 Only after p...

Page 2: ...testing recommended instruments are NARDA 8100 and NARDA 8200 2 Place the load of 275 15 ml 9 8 oz of tap water initially at 20 5 C 68 F in the center of the oven cavity The water container shall be a low form of 600 ml 20 oz beaker with an inside diameter of approx 8 5 cm 3 1 2 in and made of an electrically non conductive material such as glass or plastic The placing of this standard load in the...

Page 3: ... The following symptoms indicate a defective keyboard unit When touching the pads a certain pad produces no signal at all When touching a number pad two figures or more are displayed When touching the pads sometimes a pad produces no signal If The Keyboard Unit is Defective 1 Disconnect the power supply cord and then remove covers 2 Open the drawer and block it open 3 Discharge high voltage capaci...

Page 4: ...ch stop switch operates properly that is the contacts are closed when the drawer is closed and open when the drawer is open If the door sensing switch stop switch is good disconnect the flat ribbon cable that connects the key unit to the control unit and make sure the drawer sensing switch is closed either close the drawer or short the door sensing switch connecter Use the Key unit matrix indicate...

Page 5: ...hese relays are operated by D C voltage Check voltage at the relay coil with a D C voltmeter during the microwave cooking operation DC voltage indicated Defective relay DC voltage not indicated Check diode which is connected to the relay coil If diode is good control unit is defective COMPONENT TEST PROCEDURE LETTER RELAY SYMBOL OPERATIONAL VOLTAGE CONNECTED COMPONENTS RY1 Approx 26 vdc Oven lamp ...

Page 6: ...n the oven cavity 2 Close the drawer touch the Defrost pad Then select Steaks Chops by touch ing the number pad 2 And touch the number pad 5 Now weight 0 5lb is set And then touch the start pad 3 The oven is in Defrost cooking condition 4 The oven will operate as follows WEIGHT 1ST STAGE 2ND STAGE 3RD STAGE LEVEL TIME LEVEL TIME LEVEL TIME 0 5 lb 60 20 sec 40 20 sec 30 45 sec 5 If improper operati...

Page 7: ...he troubleshooting guide given below if indicator does not light up after above check and repairs are finished Disconnect the power supply cord Remove the outer case cabinet Open the door and block it open Discharge high voltage capacitor Disconnect the leads to the primary of the power transformer Ensure that these leads remain isolated from other components and oven chassis by using insulation t...

Page 8: ...olvents near the oven while using Sensor settings The sensor will detect the vapor given of by the spray and turn off before food is properly cooked 8 If the sensor has not detected the vapor of the food ERROR will appear and the oven will shut off Water Load Cooking Test Make sure the oven has been plugged in at least two minutes before checking sensor cook operation The cabinet should be install...

Page 9: ...If new sensor does not operate properly the problem is with the control unit and refer to explanation be low CHECKING CONTROL UNIT 1 Disconnect the power supply cord and then disassemble as per Drawer Microwave Disassembly Section 4 Component Access Removal Page 4 6 2 Open the drawer and block it open 3 Discharge high voltage capacitor 4 Disconnect the sensor connector that is mounted to control p...

Page 10: ... Plunger NC NO COM COM NO NC R3 R4 R1 R2 1 2 3 F 1 F 2 F 3 To connector F on Control Unit CONNECTOR Refer to the Disassembly instructions found on page 16 G MAGNETRON ASSEMBLY TEST 1 Disconnect the power supply cord 2 Open the drawer and keep it open 3 To discharge high voltage capacitor wait for 60 seconds 4 To test for an open filament isolate the magnetron from the high voltage cir cuit A conti...

Page 11: ...d the temperature of the water 2 Place the cup of water in the oven Operate oven at POWER 10 HIGH selecting more than 60 seconds cook time Allow the water to heat for 60 seconds measuring with a stop watch second hand of a watch or the digital read out countdown 3 Remove the cup from the oven and again measure the temperature making sure to stir the thermometer or thermocouple through the water un...

Page 12: ...rd 2 Open the drawer and keep it open 3 To discharge high voltage capacitor wait for 60 seconds 4 Isolate the switch and connect the ohmmeter to the common COM and nor mally open NO terminal of the switch The meter should indicate an open circuit with the drawer open and a closed circuit with the drawer closed If improper operation is indicated replace the secondary interlock switch 5 Reconnect al...

Page 13: ...a closed circuit When the monitor switch actuator is pushed by a screw driver through the lower latch hole on the front plate of the oven cavity with the drawer opened in this condition the plunger of the monitor switch is pushed in the meter should indicate an open circuit If improper operation is indicated the switch may be defective and both the monitor switch plus fuse will need to be replaced...

Page 14: ...itor switch must be replaced with monitor fuse and monitor switch assembly See Section 5 even if the monitor switch operates normally The monitor fuse and monitor switch assembly is comprised of a 20 ampere fuse and switch 5 Reconnect all leads removed from components during testing 6 Reassemble the unit 7 Reconnect the power supply cord 8 Run the oven and check all functions M POWER TRANSFORMER T...

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