13
T R O U B L E S H O OT I N G
G U I D E
T R O U B L E S H O OT I N G
G U I D E
P R O B L E M
P R O B A B L E C A U S E
C O R R E C T I O N
Cooktop does not
Cooktop is not connected to
Have an electrician verify that
function at all
a proper electrical circuit.
the proper voltage is being
applied to the cooktop.
Fuse is blown or circuit
Have an electrician replace the
breaker is tripped.
fuse or reset the circuit breaker.
No electricity is being
Have an electrician check the
supplied to the cooktop.
house power supply.
Cooktop is in Lock mode.
Touch and hold the "key"
symbol for 3 seconds to unlock
the control panel.
Cooktop is connected to a
Have an electrician connect the
120 V power supply.
cooktop to the properly rated
voltage.
Heating elements do not
Power supply connection
Have an electrician tighten
heat properly
is loose.
connections at the junction box.
Improper cookware is
Select the proper cookware as
being used.
outlined in Cookware Selection
on page 11.
Control panel blinks and
Improper cookware is
Select the proper cookware as
cooktop will not heat
being used.
outlined in Cookware Selection
on page 11.
