Troubleshooting
IMPORTANT NOTE:
If the induction or electric cooktop
does not operate properly, follow these troubleshooting
steps:
•
Verify that electrical power is being supplied to the
cooktop.
•
Check the electrical connections to ensure that the
installation has been completed correctly.
•
Refer to the troubleshooting guide in the induction or
electric cooktops use & care guide.
•
If the cooktop still does not operate properly, contact
Wolf factory certified service. Do not attempt to repair
the cooktop yourself. Wolf is not responsible for
service required to correct a faulty installation.
Service Information
If service is necessary, maintain the quality built into your
cooktop by contacting Wolf factory certified service.
For the name and number of Wolf factory certified service
nearest you, check the contact & support section of our
website, wolfappliance.com or call Wolf customer care at
800-222-7820.
When calling for service, you will need the model and
serial numbers of the induction or electric cooktop. Both
numbers are listed on the product rating plate, located on
the underside of the cooktop. Refer to the illustrations
below for location of the rating plate.
Service Information
18
ME
LT
OF
F
HI-P
OW
ER
HIG
H
SIM
OFF
ON
HI-P
OWE
R
HIG
H
SIM
OFF
ON
MEL
T
HIG
H
OFF
ON
Induction cooktop.
Electric cooktop.
SIM
HIG
H
OFF
ON
OFF
ON
SIM
HIG
H
OFF
ON
SIM
HIG
H
BR
IDG
E
ZON
E 2
ZON
E 3
HIG
H
ME
LT
OFF
ON
RATING PLATE
RATING PLATE
