11
Troubleshooting
4
.
System
has
anomalies
and
doesn
’
t
work correctly
- Installing some third-party applications may cause the system not operate
correctly. Press the RESET button or press system reset to resolve this
issue.
5.Cannot set E-mail or registration application
-
Make
sure
that
the
MID
is
connected
to
a
Wi
-
Fi network
and
can
connect
to
the
Internet
.
-
your
E
-
settings
have
been entered
correctly
for
the
account
being accessed
.
-
Make
sure
your
system
time
and
local
time are
correct
.
6. Can not record
-
Press
the
RESET
button
on
the
top
of
the device
,
then
check
if
the
record
function works
correctly
.
7. The stand-by time of the device is too
short
-
The
duration
of
the
lithium
battery
varies
with environmental
temperature
changes
and
the service
conditions
.
If
the
environment
temperature
is
too
low
or
too
high
,
the duration
of
the
battery
will
be
affected
.
It
is recommended
to
use
this
device
at
normal temperature
.
-
Battery
life
is
dependent
on
using
status
.
High
volume
,
WIFI
,
and
the
frequent
use
may
cause
the
battery
to
be
drained
at
a
higher rate
.
8
.
No
sound
via
earphone
- Please check if the volume setting is 0.
- Please check if audio file is broken, and try to play another audio file to
confirm. If the audio file is broken, it may cause critical noise or static.
9
.
The
color
distortion
of
video
or
picture display
- Press the RESET button on the top of the device to resolve this issue.
10
.
Can
not
copy
files
- Please check if the device is connected to the computer correctly.
- Please check if the memory space is full.
- Please check if the USB cable is broken.
11
.
No
sound
or
no
image
via
HDMI
Output
.
- Please check if the device is connected to HDMI cable correctly, and the
TV setting of HDMI port is correct.
- Please check if the HDMI cable is broken.
- Press the RESET button on the top of the device, then check if the HDMI
output function works correctly.
12
.
Other
troubles
Please follow up the next step to fix the other troubles before you return the
MID/Tablet PC to us:
