Q1.The camera can’t connect to Wi-Fi.
Make sure you select the right Wi-Fi network and enter the
right password.
Make sure your Wi-Fi is 2.4GHz.
Make sure the camera and your mobile device are close to
the router.
Q2. How can I reset the camera?
Please press the Reset button .There is beeping sound after a
successful reset and the RED LED will flash slowly.
Q3. Why can’t I receive the push notifications of the alarms?
Make sure you have allowed Tuya App to push notifications
in the settings of your mobile device.
Q4. Why there is no video recorded?
Make sure you have installed a Micro-SD card with enough
capacity into the camera or you have subscribed a cloud
plan.
FAQ
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