12. Return and Refund Policy
This product has one-year warranty
(start from the purchasing day).
The situations below do not fit the Return
and Refund Policy.
•
Intended damage or abuse.
•
Inappropriate storage (drop down or
soaking in water).
•
Modify or repair of product.
•
Natural wearing of product.
•
Natural disasters.
The batteries are not in the warranty.
13. Contact and Support
Setup and Troubleshooting:
support.switch-bot.com
Support Email:
Feedback: If you have any concern or problem
when using our products, please kindly send
feedback from the Profile > Feedback page in
the SwitchBot app.
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