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3.Q:Will the camera show red lights when night
vision is activated?
A:The built-in infrared lamp beads make the camera
only show some dim red lights when night vision is
activated, but the image quality is still clear under no
light environment.
4.Q:What are the requirements for Wi-Fi?
A:Please use a 2.4GHz wireless network. The device
does not support the 5GHz wireless network.
Meanwhile, please set the Wi-Fi authentication method
to wpa2-psk or other lower level of security method.
A password is required.
5.Q:How far should the camera be placed from
the router?
A:After testing, the Wi-Fi connection distance can
normally reach up to 150 meters in the open area.
However, the actual situation depends on the strength
of Wi-Fi and its surrounding environment (thick walls,
electromagnetic devices, large metal objects will all
cause interference to the Wi-Fi signals). If the camera
connection signal is weak or unstable, please place the
camera as close to the router as possible.
6.Q:What is the maximum length of recording
time?
A:You can choose the recording time in the app. The
camera can record for a fixed time or “auto”mode,
which depending on whether there is a person.
The maximum length of a video is 3 minutes.
7.Q:How to quickly view videos by category?
A:Click the icon in the upper left corner of the "Library"
page to start the search filters. Select the search
settings and then click save to view the video playback.
8.Q:What should I do when the device is in
malfunction?
A:Long press the power button to restart the camera.
If there is no response, you can open the back shell of
the camera, and then open the rubber plug on the side
then press the reset button with a pointed object to
force the power off, then long press the power button
to restart the camera.