Guarantee
A two year guarantee on manufacture and material defects is granted on
your new appliance valid from the documented purchase date. The
guarantee includes materials, salary and transport. When contacting service
please state the appliance model and serial number.
The guarantee does not cover:
•
Defects and damages which are not caused by manufacture and material
defects.
•
If original spare parts have not been used.
•
If the instructions in the manual have not been carried out.
•
If the installation has not been carried out according to this manual.
•
If unauthorized personnel has carried out installation or repair word.
Transport damages
A
transport damage observed when the dealer delivers the appliance at the
customer is solely a matter between the customer and the dealer. If the
customer has carried out the transport alone the manufacture / supplier
cannot be held responsible for transport damages. All transport damages
must be reported no later than 24 hours after delivery otherwise all claims
will be rejected.
Unnecessary service visits
If a service technician is called out to a defect and the customer could have
corrected the defect without help e.g. by following the instructions within
this manual or by changing a fuse the customer will be charged all service
costs – even under guarantee.
Commercial purchase
Commercial purchases are any purchase of appliances not used in a domestic
household but instead are used for commercial purposes e.g. in a restaurant,
café etc. or used to rent out or used for any other purpose including several
users. In case of commercial purchase no guarantee is granted on this
appliance since this is only meant for domestic household use.
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