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Troubleshooting
The Smart Baby Monitor does not start.
Make sure the power supply unit is plugged into a wall socket and connected to
the back of the Smart Baby Monitor.
The Smart Baby Monitor is on, I’ve activated Bluetooth, but I don’t see my device
in the list.
For safety reasons, you only can pair with Bluetooth during the first 10 minutes
after turning on the baby monitor. All you need to do is restart your monitor to
see it in the list.
If the problem persists, make sure you are at least 15 metres from your Smart
Baby Monitor before trying again.
I’m connected via Bluetooth, but the iPhone app does not install automatically.
Install the application manually:
- Go to the App Store by clicking on the icon:
- Search for: WithBaby.
- Install the WithBaby app, launch it and follow the instructions.
Having problems?
We’re here to help! Visit us at http://baby.withings.com. You’ll find all the answers
to the most frequently asked questions.
