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Warranty, battery maintenance and user
responsibilities
Repair or replacement of components
IMPORTANT
To validate this Warranty the retail customer must register the bike at
www.wisperbikes/mywarranty within 14 days of purchase.
Only use this product in accordance with this user manual. We offer a limited warranty of on the
following items.
1
The main frame
Six years
2
Gears, bearings, motor shell, hub motor, front forks
Two years
3
Handle bar controls, brakes (excluding brake shoes and pads)
One year
4
Controller and Charger
Two years
5
Battery casing, battery leak, battery capacity step-down more than 25%
Two year
6
Paintwork (excluding deliberate or accidental damage)
Two years
7
Front and rear axle, flywheel or chain wheel
One year
8
Electro plating, on wheel rims, rack and kickstand
Six months
9
Other cases that render the bike unsafe to use.
By negotiation
1. If the product has a fault within 14 days of delivery the part will be repaired or replaced or in
exceptional circumstances we may replace the whole vehicle.
2. The period of assurance shall commence from the day delivery was made to the retail customer,
or from the day the retail customer collected the bike from the retailer.
3. To validate this Warranty the retail customer must register his / her bike at
within 14 days of purchase.
Exceptions to Limited Warranties
1. Damage resulting from misuse, not maintaining the vehicle or not following the guidelines within
this user guide
2. Accidental or deliberate damage
3. Damage due to private repair or alteration by user or unauthorised service centre.
4. Failure to produce invoice or proof of purchase.
