Wintal PVR-X2, User Manual, Page: 44 / 44

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10. Trouble Shooting
Problem Possible Causes Remedy
No picture of sound Incorrect audio and video
setup
Make sure you have connected
your PVR following the
instructions on Setup
Incorrect antenna connection Make sure you have connected
the antenna to the correct input
on the back of your PVR
No signal, or weak signal
due to poor signal strength
Ensure that your antenna is
functioning properly. Contact your
antenna installer if all else fails.
No signal or weak signal Bad weather conditions like
storms or lightning may cause a
loss in signal quality.
Black and white picture AV cables may not be
installed correctly
Make sure you your connections
set up according to the
instructions in this manual and
also ensure cables are fi rmly
connected to your TV and PVR
Remote control not
working
Battery may be fl at Replace the batteries on your
remoter
Too far from sensor Come closer to the sensor
located on your PVR
Battery is installed
incorrectly
Make sure the batteries are
installed correctly
Distorted TV picture Your hi- fi speakers are to
close to the TV
Magnetic distortion can be
caused if speakers are placed too
close to a TV set
Recording stops
playing prematurely
A signal break up may have
caused the program to stop
recording
Bad weather may have caused
the PVR to receive a weak signal
that resulted in the recording
being stopped.
Cannot record 2
channels
The RF crossover cable is
not connected
Ensure that you have the included
RF crossover cable connected
from the loop out 1 output to the
Ant 2 input on your PVR
FIRMWARE UPDATE PROBLEMS
Unable to establish connection between computer and PVR using the RS-232 Serial Port
If you are not able to establish a working connection between your PC and PVR, make sure you
have the communications port settings on your PC set up properly.
You need to change the settings on your COM1 port using the device manager in windows.
Make sure the bits per second is set to 115200 (right click on my computer -> manage -> device
manager -> ports (COM & LPT) and check the port settings tab in the properties window of
COM1)