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SECTION 1 –
INTRODUCTION
Winnebago Industries, Inc.
P. O. Box 152 – 605 West Crystal Lake Road – Forest City, Iowa 50436
Owner Relations: (800) 537-1885
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No responsibility for dealer statements or conduct
Although authorized to sell and to service Winnebago and Itasca
brand motor homes under warranty, the dealer is an independent
business. Winnebago does not own or control, and shall not be
responsible for, or bound by, representations, misrepresentations,
or assurances, made by dealer personnel or be liable for a
dealer’s illegal, fraudulent, or unethical business conduct. NO
DEALER IS AUTHORIZED TO MODIFY THIS NVLW or MAKE A
WARRANTY OR CREATE ANY OBLIGATION ON
WINNEBAGO’S BEHALF.
NEW YORK OWNERS:
If your motor home has been repaired three or more times for the
same nonconformity, defect, or condition, or if your motor home
has been out of service by reason of repair for twenty-one days,
Section 198-a of the General Business Law of the State of New
York requires you to provide written notice by certified mail, return
receipt requested, to Winnebago or its authorized dealer before
making any claim under that section of the law. The written notice
to Winnebago should be sent to the following address:
Winnebago Industries, Inc.
605 West Crystal Lake Road
P.O. Box 152
Forest City, Iowa 50436
Attn: Owner Relations
CALIFORNIA OWNERS:
Winnebago participates in the Consumer Arbitration Program for
Recreation Vehicles (CAP-RV). This third-party dispute resolution
program is available, at no charge to you, to settle unresolved
warranty disputes for recreational vehicles. This program reviews
eligible product and service related complaints involving warranty
covered components.
To find out more about the program, or to request an
application/brochure, please call the Arbitration Administration
office toll-free 800-279-5343.
The CAP-RV program operates as a certified mechanism under
the review of the California Arbitration Certification Program. You
must utilize the arbitration program before claiming rights
conferred by 15 USC § 2310 (Magnuson-Moss Federal Trade
Commission—Warranty Improvement Act), the Uniform
Commercial Code, or Civil Code section 1793.22(b) (Tanner
Consumer Protection Act). You are not required to use the
program if you choose to seek redress by pursuing rights and
remedies not created by those laws.
Members of the Armed Forces who purchased the vehicle in
California, or who were stationed in or a resident of California at
the time of purchase (regardless of state of purchase) or who are
stationed in California at the time of application to this program,
may utilize the CAP-RV program.
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