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Winmate W19FA3S-CHA1 User Manual Download Page 32

USER MANUAL 

CHAPTER 3 

OPERATING THE DEVICE 

- 32 - 

CHAPTER 3: OPERATING THE DEVICE 

In this chapter you will find instructions on how to operate the Panel PC. 

3.1 Operating System 

Bar-Type Panel PC support Android 4.4 (Default), Linux Ubuntu 16.04 (Optional) 
and Linux Kernel 3.0.35, QT 5.4 Browser (Optional).  

 

IMPORTANT: 

The device is shipped with the OS System according to your order. 
Contact us if you have any questions regarding OS settings. 

 

 

IMPORTANT: 

The watchdog timer is set by default. The system will automatically 
reboot if it hangs after 30 seconds. If the app hangs, watchdog 
function will not be activated. 

3.2 Connecting a Mouse 

You  need  to  connect  the  external  mouse  to  navigate  the  Bar-Type  Panel  PC. 
Connect USB2.0 compatible mouse to the USB2.0 connector located on the rear 
of the Bar-Type Panel PC. 
 

 

 

 

Summary of Contents for W19FA3S-CHA1

Page 1: ...ure reference 19 28 6 38 Bar Type Chassis Panel PC Freescale Cortex A9 i MX6 Dual Core 1 GHz W19FA3S CHA1 W28FA3S CHA2 W38FA3S CHA1 User Manual V1 0 For more information on this and other Winmate products please visit our website at www winmate com Document Part Number 9152111I102P ...

Page 2: ...ns 20 2 3 VESA Mounting Guide 21 2 4 Powering On 22 2 4 1 AC Adapter Components 22 2 4 2 Power Considerations 23 2 4 3 Connecting the Power 24 2 5 Connector Description 25 2 5 1 Power Connector 25 2 5 2 Serial Port Connector 25 2 5 3 USB 2 0 Connector 26 2 5 4 USB OTG Connector 26 2 5 5 CANBus Connector 26 2 5 6 Ethernet Connector 27 2 5 7 Mini USB Connector Linux OS 27 2 5 8 Micro SD 27 2 6 Turni...

Page 3: ...Reset WHM 40 3 5 3 How to Change WHM Password 42 CHAPTER 4 SOFTWARE INSTALLATION 44 4 1 Android Debug Bridge ADB Driver Installation 44 4 1 1 Disabling Driver Signature on Windows 8 45 4 1 2 ADB Driver Installation 50 4 2 Installing Android Debug Bridge ADB 54 4 3 Downloading Image Tool 55 4 4 OTA Update Guide 55 4 5 OS Image Update Guide 59 CHAPTER 5 TECHNICAL SUPPORT 61 5 1 Introduction 61 6 2 P...

Page 4: ...d Applications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use without further testing or modification Warranty Our warranty guarantees that each of its products will be free from material and workmanship defects for a period of one year from the invoice date If the customer dis...

Page 5: ... for technical support if you need additional assistance You may need the following information ready before you call Product serial number Software OS version application software etc Description of complete problem The exact wording of any error messages In addition free technical support is available from our engineers every business day We are always ready to give advice on application require...

Page 6: ...ware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible à l équipement et explique comment éviter le problème potentiel WARNING AVERTISSEMENT An Electrical Shock Warning indicates the potential harm from electrical hazards and how to avoid the potential problem Un Avertissement de Choc Électrique indique le potentiel de chocs sur des emplacements éle...

Page 7: ...ag when they are not in the chassis Toujours verifier votre mise à la terre afin d éliminer toute charge statique avant de toucher la carte CPU Les équipements électroniques moderns sont très sensibles aux décharges d électricité statique Toujours utiliser un bracelet de mise à la terre comme précaution Placer toutes les composantes électroniques sur une surface conçue pour dissiper les charge ou ...

Page 8: ... not work well or you cannot get it to work according to the user manual o The equipment has been dropped and damaged o The equipment has obvious signs of breakage Do not leave this equipment in an uncontrolled environment where the storage temperature is below 20 C 4 F or above 60 C 140 F It may damage the equipment Cover workstations with approved anti static material Use a wrist strap connected...

Page 9: ...y use the connection cords that come with the product When in doubt please contact the manufacturer Utiliser seulement les cordons d alimentation fournis avec le produit Si vous doutez de leur provenance contactez le manufacturier WARNING AVERTISSEMENT Always ground yourself against electrostatic damage to the device Toujours vérifier votre mise à la terre afin que l équipement ne se décharge pas ...

Page 10: ...e This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equip...

Page 11: ... the Council directions Electromagnetic Compatibility Directive 2014 30 EU EN55024 2010 A1 2015 o IEC61000 4 2 2009 o IEC61000 4 3 2006 A1 2007 A2 2010 o IEC61000 4 4 2012 o IEC61000 4 5 2014 o IEC61000 4 6 2014 o IEC61000 4 8 2010 o IEC61000 4 11 2004 EN55032 2012 AC 2013 EN61000 3 2 2014 EN61000 3 3 2013 Low Voltage Directive 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 ...

Page 12: ...The documentation set for the Bar Type Panel PC with Freescale Cortex A9 i MX6 Dual Core processor provides information for specific user needs and includes Bar Type Panel PC User Manual contains detailed description on how to use the panel PC its components and features NOTE Some pictures in this guide are samples and can differ from actual product Document Revision History Version Date Note 1 0 ...

Page 13: ...3 Introduction This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the panel PC in the packing list Mechanical dimensions and drawings included in this chapter ...

Page 14: ...r split screens in different places Bar Type can be a perfect choice to replace traditional LED digital signage for applications where the space is limited such as public transportation elevators and other public places 1 1 Product Features Winmate Bar Type Panel PC features Freescale Cortex A9 i MX6 Dual Core 1GHz Android Linux Operating System Customizable and easy to use Fanless cooling system ...

Page 15: ...f any of these items are missing or damaged contact us immediately Standard factory shipment list Bar Type Panel PC User Manual Hardcopy Driver CD Varies by product specifications 9152111I102P FA30 210 9171111I103L Power Cord AC Adapter 12V 80W 2 pin Terminal Block Varies by country 922D084W12V1 94J602G020K0 VESA Mount Screws USB to Micro USB Cable 913511105000 9487049050K0 ...

Page 16: ...otice that this is a simplified drawing and some components are not marked in detail Please contact our sales representative if you need further product information 1 3 1 Schematics and Dimensions 19 Unit mm No Description No Description Mini USB Debug Linux use RS232 422 485 Micro SD CAN BUS LAN 1 x USB 2 0 USB OTG 12V DC Phoenix type ...

Page 17: ...NUAL CHAPTER 1 IINTRODUCTION 17 1 3 2 Schematics and Dimensions 28 6 Unit mm No Description No Description Mini USB Debug Linux use RS232 422 485 Micro SD CAN BUS LAN 1 x USB 2 0 USB OTG 9 24V DC Phoenix type ...

Page 18: ...MANUAL CHAPTER 1 IINTRODUCTION 18 1 3 2 Schematics and Dimensions 38 Unit mm No Description No Description Mini USB Debug Linux use RS232 422 485 Micro SD CAN BUS LAN 1 x USB 2 0 USB OTG 12V DC Phoenix type ...

Page 19: ...AL CHAPTER 2 INSTALLATION 19 INSTALLATION This chapter provides hardware installation instructions and mounting guide for all available mounting options Pay attention to cautions and warning to avoid any damages ...

Page 20: ...bel wiring to all devices in the system 2 2 Cable Mounting Considerations For a nice look and safe installation make sure cables are neatly hidden behind the Panel PC Refer to Chapter 2 section 2 1 for the cable installation instruction CAUTION ATTENTION Observe all local installation requirements for connection cable type and protection level Suivre tous les règlements locaux d installations de c...

Page 21: ...dware to avoid the risk of injury Suivez les instructions de montage et d utilisation recommandé le matériel de montage pour éviter le risque de blessure Size VESA Plate Dimensions Screw Hole Diameter 19 75 x 75 mm VESA M6 28 6 300 x 100 mm VESA M6 38 200 x 200 mm 400 x 200 mm VESA M6 Mounting Instruction 1 Screw VESA bracket to the fixture ex wall with four M6 VESA screws 2 Place the device on VE...

Page 22: ...over the adapter with paper or other objects that will reduce cooling Do not use the adapter while it is inside a carrying case Do not use the adapter if the cord is damaged There are NO serviceable parts inside Replace the unit if it is damaged or exposed to excess moisture While using the AC Adapter always Plug in the power cord to easy accessible AC outlet Plug in the AC adapter to a grounded o...

Page 23: ...ERRE This product must be grounded Use only a grounded AC outlet Install the additional PE ground wire if the local installation regulations require it If you do not use a grounded outlet while using the device you may notice an electrical tingling sensation when the palms of your hands touch the device Ce produit doit être mis à la terre Utiliser seulement un cordon d alimentation avec mise à la ...

Page 24: ...to the source of power Cable Mounting Steps 1 Connect a 2 pin terminal block to the connector on the Panel PC 2 Connect the other side of the terminal block to the AC adapter 3 Connect the AC adapter to the power cord Plug in the power 4 cord to a working AC wall outlet The device will boot automatically Note Power cords vary in appearance by region and country ...

Page 25: ...serial interfaces The connector secured to the enclosure with two screws Serial COM1 settings can be configured for RS 232 RS 422 or RS 485 by Winmate application for Android OS Refer to Ch 2 Configuring Serial Port Settings section of this user manual for the instruction on how to configure COM1 serial port settings Voltage Minimum Voltage 11 4V Maximum Voltage 12 6V Maximum Current 4 2A Pin RS 2...

Page 26: ...B OTG connector to connect USB flash drives digital cameras mice or keyboard to the Panel PC 2 5 5 CANBus Connector The Bar Type Panel PC has CANBus connector The connector secured to the motherboard with two screws PIN9 default is NC Pin Signal Name Pin Signal Name 1 5V 2 Data 3 Data 4 GND Pin Signal Name Pin Signal Name 1 5V 2 USB_OTG_D 3 USB_OTG_D 4 USB_OTG_ID 5 GND Pin Signal Name Pin Signal N...

Page 27: ... Bar Type Panel PC uses Mini USB connector only for debug purpose in Linux OS 2 5 8 Micro SD The Bar Type Panel PC equipped with one Micro SD card slot Pin Signal Name Pin Signal Name 1 TX1 2 TX1 3 TX2 4 TX2 5 TX3 6 TX3 7 TX4 8 TX4 Pin Signal Name Pin Signal Name 1 TXD233 2 NC 3 NC 4 RXD232 5 DBUG VBUS 6 GND Pin Signal Name Pin Signal Name 1 DATA2 2 DATA3 3 CMD 4 3 3V 5 CLK 6 GND 7 DATA0 8 DATA1 9...

Page 28: ...rn on the Panel PC 1 Connect the device to the source of power 2 The unit is configured to Power ON when is connected to the power source Refer to Ch 2 Powering On of this User Manual for more details on how to power on the device To turn off the Panel PC 1 Disconnect the power cord from the device to completely turn off the device ...

Page 29: ...ION 29 2 7 Configuring Serial Port Settings Serial COM Port can be configured for RS 232 RS 422 or RS 485 Winmate provide COM port settings application for Android OS Step 1 Settings Accessibility Step 2 Accessibility Comport Setting ...

Page 30: ...UAL CHAPTER 2 INSTALLATION 30 Step 3 Comport Setting Comport 1 Comport 2 Comport 3 Select Comport 1 Comport 2 Comport 3 that you want to configure Step 4 Comport 1 RS232 RS422 RS485 Configure Comport 1 settings ...

Page 31: ...EVICE 31 OPERATING THE DEVICE This chapter provides detailed information on how to operate the device If you have been using Android touch screen Panel PCs before the interface may look familiar Sections include system settings parameters ...

Page 32: ...PORTANT The device is shipped with the OS System according to your order Contact us if you have any questions regarding OS settings IMPORTANT The watchdog timer is set by default The system will automatically reboot if it hangs after 30 seconds If the app hangs watchdog function will not be activated 3 2 Connecting a Mouse You need to connect the external mouse to navigate the Bar Type Panel PC Co...

Page 33: ...irst turn on the Panel PC you ll see a Welcome screen Choose the language you want and touch Start or the Start icon When prompted you can sign in with your Google Account or create one at that time You can also choose to skip this step and create one later 3 3 2 Home Screen Your Panel PC runs on Android 4 4 Operation System All APPs Icon Opens a list of all applications ...

Page 34: ...access to the Panel PC system settings Settings Swipe down from the top right of the screen and touch the Settings icon You can open your device s Settings app from the All Apps screen or from Quick Settings For example to change notification sounds and volume go to Settings Device Sound to change the volume ...

Page 35: ...USER MANUAL CHAPTER 3 OPERATING THE DEVICE 35 3 4 Ethernet Step 1 Connect Ethernet Cable to the device Step 2 Open Ethernet application go to APPS Ethernet Step 3 Ethernet APP main menu appears ...

Page 36: ...e its such as connection type Advanced Settings Configure advanced parameters of the Ethernet 3 4 1 Configuring Ethernet Go to Apps Ethernet Configure Ethernet Ethernet OFF is set by default Swipe Ethernet ON to activate Ethernet connection Connection Type Setting Description DHCP default The device automatically capture IP address from the router Static IP Allows to manually set up IP address DNS...

Page 37: ...thernet Check Ethernet Ethernet settings menu appears on the top right side of the desktop For a more detailed Android 4 4 user guide follow the download path below http static googleusercontent com media www google com en us help hc image s android android_ug_42 Android Quick Start Guide pdf ...

Page 38: ...el PC comes with preinstalled APP named Winmate Home Manager WHM which let the device manager to lock the launcher then the user can only use one application assigned by the device manager 3 5 1 How to Lock Applications Step 1 In the main APPS window select the Home Manager APP and tap it to open ...

Page 39: ...cally after booting Password Manager User can set WHM password Default password is 0000 About In this menu user can check information about WHM Step 2 Go to Application Selector and chose the app which you want to run up automatically after booting Step 3 Go back to Home Selector and press Clear and Reset Default Home ...

Page 40: ...cally start the application which you selected and lock it Any time user presses home key or back key the system will go back to the same application which you have selected 3 5 2 How to Reset WHM Step 1 If you want to reset the home manager pull down the left side to open the status bar and open HomeManager service Step 2 System will request the password to login ...

Page 41: ...fault password is 0000 Step 3 Restart the system and you will go back to the normal Launcher Step 4 In the Home manager Home Selector Tab click the Clear and Rest Default Home Specify the Launcher 3 and Always it would go back to the origin launcher ...

Page 42: ...TING THE DEVICE 42 3 5 3 How to Change WHM Password Step 1 Go to Password Manager and set your own password for this APP Step 2 The default password is 0000 Enter a new password in New Password field and then tap Change Password ...

Page 43: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 43 SOFTWARE INSTALLATION This chapter contains software installation and update guides ...

Page 44: ...f You need to connect the Panel PC to the computer with the USB OTG cable When using a USB cable not supplied with your Panel PC verify that the cable or cable packaging bears the Certified USB mark to guarantee USB OTG compliance I O layout of the device on the picture is for demonstration purposes only Your I O layout may vary from the picture above IMPORTANT If your computer is running on Windo...

Page 45: ...RE INSTALLATION 45 4 1 1 Disabling Driver Signature on Windows 8 Step 1 Hold down the Windows key on your keyboard and press the letter C to open the Charm menu and then click the gear icon Settings Step 2 Click Change PC Settings ...

Page 46: ...FTWARE INSTALLATION 46 Step 3 Click General Step 4 Under Advanced Startup click Restart Now NOTE In Windows 8 1 the Restart Now button has moved to PC Setting Update Recovery Recovery Step 5 After restarting click Troubleshoot ...

Page 47: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 47 Step 6 Click Advanced Options Step 7 Click Windows Startup Settings ...

Page 48: ...RE INSTALLATION 48 Step 8 Click Restart Step 9 After restarting your computer a second time choose Disable driver signature enforcement from the list by typing the number 7 on your keyboard Your computer will restart automatically ...

Page 49: ...e anyway If you are unfamiliar with installing drivers check out our Installing ADB driver tutorial for a step by step guide NOTE The next time you restart your computer driver signature enforcement will be in effect again You will have to repeat this process for any new boards If you have multiple boards to use with the same computer we recommend installing the drivers for each one before you shu...

Page 50: ...50 4 1 2 ADB Driver Installation Step 1 Confirm whether the USB device was found by the system Device Manager 120A Other devices FA34 Update Driver Software Step 2 In the Update Driver Software window choose Browse my computer for driver software ...

Page 51: ...OFTWARE INSTALLATION 51 Step 3 Select Let me pick from a list of device drivers on my computer Click Next Step 4 Select from your computer Step 5 In the Update driver software window click show All Devices and then click Next ...

Page 52: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 52 Step 6 The system is looking for the driver folder Click Browse Step 7 Select the driver for your OS system Click Open ...

Page 53: ...s message is used to confirm whether the user wants to install the driver Select Install this driver software anyway to continue Step 9 When the installation is successfully completed you will see Android ADB Interface driver in the Update Driver Software window Now adb debug can be carried out ...

Page 54: ...Android Developers Platform http developer android com tools help adb html Step 1 Decompress adb zip Open ADB terminal and move into the adb archive ADB Terminal window Step 2 Connect FA34 motherboard to the computer via USB FA34 will ask you to confirm USB debugging Tap OK After ADB connection established install APP or check system log via adb ...

Page 55: ...cuments Panel PC Bar Type Panel PC FA34 OS Image Update Guide 4 4 OTA Update Guide OTA is a tool which can help you to update OS image To receive Android OS image file contact our sales representatives Once you get the image file follow the guideline below Step 1 Copy image files ota_FA34_X_X_X_X zip and FA34_X_X_X_X md5 and to micro SD card Step 2 Insert micro SD card to the slot in the computer ...

Page 56: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 56 Step 4 Tap Update Image ...

Page 57: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 57 Step 5 Make sure the file founded by the system is image update file Tap OK Step 6 Tap OK Make sure the battery level is at least 50 ...

Page 58: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 58 Step 7 Tap OK IMPORTANT Do not disconnect the power source Do not remove the battery ...

Page 59: ...USER MANUAL CHAPTER 4 SOFTWARE INSTALLATION 59 Step 8 After update the system will automatically restart 4 5 OS Image Update Guide You can find OS Image Update Guide on the website ...

Page 60: ...USER MANUAL CHAPTER 5 TECHNICAL SUPPORT 60 TECHNICAL SUPPORT This chapter includes the directory for technical support ...

Page 61: ...e Panel PC with Freescale Cortex A9 i MX6 Dual Core 1GHz processor Item Driver Description 1 Android Driver USB Driver 2 Android Driver USB OTG Driver 3 SDK Android SDK 4 SDK Linux SDK 5 Reference Guide Download OS Image Tool To find the Drivers and SDK please refer to the Driver CD that comes in the package or contact us Also you can download drivers from Winmate Download Center or Winmate File S...

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Page 63: ...USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS 63 PRODUCT SPECIFICATIONS This section includes product specifications Appendix ...

Page 64: ...00 VESA Mount 400x200 200x200mm Cooling System Fanless Fanless Fanless System Specifications Processor Freescale Cortex A9 i MX6 Dual Core 1GHz System Memory 1GB LPDDR3 Storage Onboard 16GB eMMC Micro SD card OS Android 4 4 Default Linux Ubuntu 16 04 Optional Linux Kernel 3 0 35 QT 5 4 Browser Optional Input Output Power 1 x Terminal Block 2pin USB Ports 1 x USB 2 0 host 1 x USB OTG Serial Ports 1...

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Page 68: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District New Taipei City 24158 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com ...

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