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Winmate R15IB3S-PCC3-PoE, User Manual

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Winmate R15IB3S-PCC3-PoE User Manual Download Page 91

USER MANUAL 

CHAPTER 7 

TECHNICAL SUPPORT 

77 

15” S-SERIES HMI 

 

CHAPTER 7: TECHNICAL SUPPORT 

This  chapter  includes  technical  support  and  Software  Development  Kit  (SDK).  If  any 
problem occurs fill in problem report form enclosed and immediately contact us. 

7.1 Software Developer Support 

We provide the SDK in the User Manual and SDK CD, or you can download the SDK from 

Winmate Download Center

 or 

Winmate File Share

. 

The list of SDK for S-Series HMI: 

Item 

Type 

Description 

1 

SDK 

Digital I/O SDK 

2 

SDK 

Watchdog SDK 

3 

Porting Guide 

LED Light Bar Porting Guide 

4 

Porting Guide 

RFID Porting Guide 

5 

Utility 

Watchdog Utility 

 
Please find the SDK file in User Manual and SDK CD or download from below 
 

Winmate Download Center: 

http://www.winmate.com.tw/ 

>Support > Download Center > Multi-Touch PPC > 

W10IB3S-PCH2  

 
Follow the link below:

 

http://www.winmate.com/DownCenter/DownLoadCenter.asp?DownType=3005

  

 

Winmate File Share 

http://www.winmate.com.tw/ 

> Support > Partner Portal > Public Documents > Panel PC 

> Multi-Touch HMI > S-Series HMI > IB32  

 
Follow the link below:

 

https://app.box.com/files/0/f/7330059609/Development_Kit

 

 
 

Summary of Contents for R15IB3S-PCC3-PoE

Page 1: ...15 S Series HMI Intel Celeron Bay Trail M N2930 1 83 GHz Slim line R15IB3S PCC3 PoE User Manual Version 1 1 9152111I100T...

Page 2: ...specified Applications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use without...

Page 3: ...e center for technical support if you need additional assistance You may need the following information ready before you call Product serial number Software OS version application software etc Descrip...

Page 4: ...damage to hardware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible l quipement et explique comment viter le probl me potentiel WARNING AVERTISSEMENT...

Page 5: ...personnel exp riment devrait ouvrir ces chassis CAUTION ATTENTION Always ground yourself to remove any static charge before touching the CPU card Modern electronic devices are very sensitive to stati...

Page 6: ...ould cause damage The openings on the enclosure are for air convection and to protect the equipment from overheating CAUTION ATTENTION Do not cover the openings Ne pas couvrir les ouvertures Before co...

Page 7: ...nment where the storage temperature is below 20 C 4 F or above 60 C 140 F It may damage the equipment CAUTION ATTENTION Use the recommended mounting apparatus to avoid risk of injury Utiliser l appare...

Page 8: ...ensitive components PCB s and assemblies by the case or the edge of the board Avoid contact with pins leads or circuitry Turn off power and input signals before inserting and removing connectors or te...

Page 9: ...rference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a class B di...

Page 10: ...es with the Council directions Electromagnetic Compatibility Directive 2014 30 EU EN55024 2010 A1 2015 o IEC61000 4 2 2009 o IEC61000 4 3 2006 A1 2007 A2 2010 o IEC61000 4 4 2012 o IEC61000 4 5 2014 o...

Page 11: ...des information for specific user needs and includes 15 S Series HMI User Manual contains detailed description on how to use the HMI its components and features 15 S Series HMI Quick Start Guide descr...

Page 12: ......

Page 13: ...siderations 9 2 1 3 Connecting the Power 10 2 2 Connector Pinouts 11 2 2 1 Power Connector 11 2 2 2 Ethernet Connector 11 2 2 3 Serial Port Connector 11 2 2 4 USB 2 0 and USB 3 0 Connector 12 2 2 5 Di...

Page 14: ...Installation 33 4 7 USB 3 0 Driver Windows 7 Installation 34 CHAPTER 5 BIOS SETUP 36 5 1 When and How to Use BIOS Setup 36 5 2 BIOS Functions 37 5 2 1 Main Menu 38 5 2 2 Advanced Menu 39 5 2 3 Chipset...

Page 15: ...ES HMI INTRODUCTION This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the HMI device in the packing list Mechanical dim...

Page 16: ...ion These models sealed with front IP 65 dust and water proof and full IP22 The hardware installation becomes easier with PoE onboard which combines data and power connections in a single cable The te...

Page 17: ...isted below are inside your package If any of these items are missing or damaged contact us immediately Standard factory shipment list 15 HMI Device Quick Start Guide Hardcopy Driver CD User Manual Va...

Page 18: ...1 INTRODUCTION 15 S SERIES HMI 4 Package may include optional accessories based on your order VESA Desk Stand LA 100 VESA Wall Mount Bracket LA 106 Front Side Wall Mount Kit PCFW V2 9B0000000128 9B000...

Page 19: ...ction describes 15 S Series HMI appearance and LED Indicators behavior Unit mm Description Description RJ 45 LAN Digital I O Optional USB 3 0 x 1 USB 2 0 x 1 HF RFID Reader Optional RS232 422 485 LED...

Page 20: ...icators located on the rear side of the HMI Physical Buttons Icon Button Description Reset Press to reset the system Power On Off Press to power on or power off the device LED Indicators LED Type Stat...

Page 21: ...USER MANUAL CHAPTER 2 GETTING STARTED 7 15 S SERIES HMI Getting Started This chapter tells you important information on power supply adapter and precautions tips Pay attention to power considerations...

Page 22: ...uch the adapter with wet hands or foot Allow adequate ventilation around adapter while using Do not cover the adapter with paper or other objects that will reduce cooling Do not use the adapter while...

Page 23: ...duct must be grounded Use only a grounded AC outlet Install the additional PE ground wire if the local installation regulations require it If you do not use a grounded outlet while using the device yo...

Page 24: ...IES HMI 10 2 1 3 Connecting the Power Installation Instruction 1 Connect HMI device 1 to a the AC adapter 2 2 Connect the AC adapter 2 to the power cord 3 3 Plug in the power cord 3 to a working AC wa...

Page 25: ...3 Serial Port Connector Use COM1 serial port connector to connect your HMI to external devices such as mouse modem or printer You can configure serial port settings via jumpers located on the motherb...

Page 26: ...ce that Digital I O is an optional connector and may not be present in your model Pin Signal Name Pin Signal Name 1 5V 2 USB_D 3 USB_D 4 GND 5 STDA_SSRX 6 STDA_SSRX 7 GND_DRAIN 8 STDA_SSTX 9 STDA_SSTX...

Page 27: ...A pair of needle nose pliers may be helpful when working with jumpers If you have any doubts about the best hardware configuration for your application contact your local distributor or sales represen...

Page 28: ...the power cord 2 Plug the power cord to an electrical outlet 3 Press the Power button right above the device to turn on it You can Turn OFF the HMI device with the Windows power settings To shut down...

Page 29: ...15 15 S SERIES HMI OPERATING THE DEVICE This chapter provides detailed information on how to operate the device If you have been using touch screen Panel PCs before the interface may look familiar Se...

Page 30: ...ndustry Pro Windows Embedded 8 Standard Windows 7 Pro for Embedded Systems and Windows Embedded Standard 7 WS7P IMPORTANT The device is shipped with the OS System according to your order Contact us if...

Page 31: ...e as 0 90 180 and 270 3 2 3 Brightness Tap Brightness button to show current brightness level To reduce the brightness drag by touch to the left To enhance the brightness drag by touch to the right Ta...

Page 32: ...ies HMI and may not be present in your device Tap Light Bar to access the LED light bar control panel and select Red Green Blue Orange color to be displayed on the LED Bar 3 2 6 Performance User can a...

Page 33: ...CHAPTER 3 OPERATING THE DEVICE 19 15 S SERIES HMI 3 2 7 Touch Lock To LOCK touch screen double click the Hot Tab icon on the Windows desktop and tap Touch Lock To UNLOCK the touch screen tap button t...

Page 34: ...ed for ticketing payment and data transfer applications The RFID Reader is located on the bottom right front side of the HMI device The COM Port setting in RFID Reader is COM 14 1 Double click the RFI...

Page 35: ...1 Reading Mode Select the default RFID Reader COM14or press Search on the upper left corner of the screen The system will automatically find RFID COM port show the Version Item Key button Function 1 E...

Page 36: ...rm a series of multiple scanning operations 4 A1 Once Read The RFID Reader will perform a single scanning operation during the card is near 5 A9 Type Read The RFID Reader will perform a scanning opera...

Page 37: ...re details To enable watchdog in Watchdog AP follow the instructions below 1 On the right bottom side of the desktop screen click triangle button to show hidden icons 2 Click icon to open Watchdog uti...

Page 38: ...escription Watchdog Countdown Time The system automaticity restarts when this countdown time reaches zero Default 10 min Periodically Feed Time To set a cycle time to automatically reset watchdog time...

Page 39: ...Open the All Control Panel Items and click tap on the Power Options 2 At the bottom of Power Options move the Screen brightness slider right brighter and left dimmer to adjust the screen brightness to...

Page 40: ...USER MANUAL CHAPTER 4 DRIVER INSTALLATION 15 S SERIES HMI 26 DRIVER INSTALLATION This chapter describes how to install all necessary drivers...

Page 41: ...iver Installation This chapter describes how to install all necessary drivers 4 1 Chipset Driver Installation 1 Insert the CD that comes with the motherboard Open the file document Chipset Driver and...

Page 42: ...ON 15 S SERIES HMI 28 3 Click Yes to agree the license terms 4 Click Next to install the driver 5 Software setup progress window will appear click Next to continue 6 Click Yes I want to restart this c...

Page 43: ...to continue the process 1 Carefully read the license terms and click Yes to agree Step 4 Check Readme file information and click Next to install driver 2 Click Next to continue 3 Windows Security win...

Page 44: ...d click Setup exe to install the driver 2 Welcome to the setup program window will appear click Next to start the installation 3 Carefully read the License Agreement terms and click Yes to agree 4 Set...

Page 45: ...Setup TXE exe to install the driver 2 Welcome to the setup program window will appear click Next to start the installation 3 Carefully read the license terms and click Yes to agree 4 Confirmation wind...

Page 46: ...indow will appear click Next to install the driver 4 In the program maintenance window you will see two options available Remove is to remove Intel Networks Connections from your computer and Modify i...

Page 47: ...icrophone and feature Acoustic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technology 1 Insert the CD that comes with the motherboard Open the file document Audio Driver and click S...

Page 48: ...USB 3 0 extensible Host Controller driver to enable the function 1 Locate the hard drive directory where the driver files are stored with the browser or the explore feature of Windows 2 Double click t...

Page 49: ...ETUP 35 15 S SERIES HMI BIOS SETUP BIOS Setup Utility is a program for configuration basic Input Output system settings of the HMI for optimum use This chapter provides information on how to use BIOS...

Page 50: ...s you need to press Del key quickly If the message disappears before your respond restart the system by turning it OFF and ON and enter the BIOS again IMPORTANT Updated BIOS version may be published a...

Page 51: ...t the device used for the boot Pause Pressing the Pause key stops the POST Press any other key to resume the POST The following Keys can be used after entering the BIOS Setup Key Function F1 General H...

Page 52: ...ars BIOS Setting Description Setting Option Effect System Language Displays the system language English is set up by default Adjustment of the language Set the language in other language The language...

Page 53: ...ORTANT Handle advanced BIOS settings page with caution Any changes can affect the operation of your computer Advanced Configuration and Power Interface ACPI settings allow to control how the power swi...

Page 54: ...PU settings Enter Opens submenu PPM Configuration Configures PPM settings Enter Opens submenu Thermal Configuration Configures Thermal Parameters Enter Opens submenu IDE Configuration Configures IDE P...

Page 55: ...for power requirements You can use the screen to select options of ACPI configuration A description of the selected items will appear on the right side of the screen BIOS Setting Description Setting...

Page 56: ...he option selected A description of the selected item appears on the right side of the screen For items marked with please press Enter for more options Serial Port 1 5 Use these items to set parameter...

Page 57: ...MI GPI0 Port Configuration You can use the screen to change GPI0 Port setting Use these items to set parameters related to PIN3 PIN14 Control 5 2 2 3 Hardware Monitor You can check PC Health Status pa...

Page 58: ...SER MANUAL CHAPTER 5 BIOS SETUP 15 S SERIES HMI 44 5 2 2 4 S5 RTC Wake Settings Wake system from S5 enables or disables system wake on alarm event It allows you to wake up the system in a certain time...

Page 59: ...et the system to wake on the specified time Use Navigation Keys to switch among the items Day Hour Minute and Second Type the desired value in the selected item For example If you want the system to s...

Page 60: ...USER MANUAL CHAPTER 5 BIOS SETUP 15 S SERIES HMI 46 Wake system from S5 after dynamic time setting Select Dynamic Time to set the system to wake on the current time increase minute s...

Page 61: ...n sub menu Limit CPUID Maximum Limits CPIID Maximum Disabled Enabled Enable Disable this function Execute Disable Bit Execute Disable Bit Disabled Enabled Enable Disable this function Intel Virtualiza...

Page 62: ...OS Setting Description Setting Option Effect CPU C State Report Shows CPU C State Report Enabled Disabled Enable or Disable CPU C state report to OS Max CPU C State Allows to enter power saving mode i...

Page 63: ...tting Description Setting Option Effect Critical Trip Point Specifies the temperature at which the OS will shut down the system 90C 87C 85C 79C 71C 63C 55C 47C 39C 31C 23C 15C Select the disable tempe...

Page 64: ...TA interface Enabled Disabled Enable or disable this function SATA Speed Support Allows forcing the speed limit SATA II ports standard IDE SATA controller chipset Gen1 The maximum speed will be limite...

Page 65: ......

Page 66: ...ge or to increase the speed Serial ATA Port 0 The option turns on or off Port 0 of SATA channels of standard IDE SATA controller chipset Enabled Disabled Turn on Enabled or turn off Disabled Port 0 SA...

Page 67: ...elect the proper Operating System BIOS Setting Description Setting Option Effect Windows 8 X Allows user to choose the proper OS Enter Use Windows 8 X Windows 7 Allows user to choose the proper OS Ent...

Page 68: ...USER MANUAL CHAPTER 5 BIOS SETUP 54 15 S SERIES HMI 5 2 2 10 CSM Configuration...

Page 69: ...able or disable this function Option ROM Messages Receiving ROM Messages Settings Force BIOS Set ROM messages parameters Network Specifies which Network option ROM is booted UEFI Only UEFI option ROMs...

Page 70: ...ting Option Effect Legacy USB Support User can enable or disable USB port Disable Will keep USB devices available only for EFI applications Enable Enable all the USB devices USB 3 0 Support User can e...

Page 71: ......

Page 72: ...B mass storage driver support Disable Disables this function Enable Enables this function USB Transfer time out The time out value for control bulk and interrupt transfers 1 Sec 5 Sec 10 Sec 20 Sec De...

Page 73: ...CHAPTER 5 BIOS SETUP 59 15 S SERIES HMI 5 2 2 12 Platform Trust Technology BIOS Setting Description Setting Option Effect fTPM Trusted Platform Module parameters Enabled Disabled Enables or disables t...

Page 74: ...O parameters Enabled Disabled Enables or disables this function TXE Firmware Update TXE Firmware Update parameters Enabled Disabled Enables or disables this function TXE EOP Message TXE EOP Message pa...

Page 75: ...Disabled Enables Disables this function Restore AC Power Loss This function allows to set up booting options after a power failure Power on Power off Boot automatically after a power failure Serial IR...

Page 76: ...dministrator password user password and HDD security configuration BIOS Setting Description Setting Option Effect Administrator Password Displays whether or not an administrator password has been set...

Page 77: ...Boot menu sets the sequence of the devices to be searched for the operating system The bootable devices will be automatically detected during POST and shown here allowing you to set the sequence that...

Page 78: ...unction Enabled Enables this function Fast Boot Enables or disables Fast Boot to shorten the OS boot process Default Disabled Disabled Disables this function Enabled Enables this function Boot Mode Se...

Page 79: ...R MANUAL CHAPTER 5 BIOS SETUP 65 15 S SERIES HMI 5 2 6 Save Exit The Exit menu displays a way how to exit BIOS Setup utility After finishing your settings you must save and exit for changes to be appl...

Page 80: ...ny changes Enter YES Saves the changes Enter NO Return to the BIOS Setup Main Menu Save Changes Save changes done so far to any of the setup options Enter YES Saves the changes Enter NO Return to the...

Page 81: ...to power source during the recovery process Turn on the computer and when the boot screen shows up press the F6 to initiate the Recovery Wizard The following screen shows the Recovery Wizard Click Rec...

Page 82: ...USER MANUAL CHAPTER 6 MOUNTING 15 S SERIES HMI 68 MOUNTING This chapter provides step by step mounting guide for all available mounting options...

Page 83: ...l installation 6 2 Safety Precautions Observe the following common safety precautions before installing any electronic device Use separate non intersecting paths to route power and networking wires If...

Page 84: ...e for most of the industrial and commercial applications 6 3 1 Panel Mounting Wall cutout Screw hole diameter 360 x 292 mm M3x5 mm Mounting Instruction 1 Prepare a fixture for the specific dimensions...

Page 85: ...3 2 1 VESA Desk Stand LA 100 The HMI device can be installed on a desk with the stand You can purchase desk stand as an optional accessory Mounting Instruction Use provided Philips M4x5 screws to fix...

Page 86: ...ERIES HMI 72 6 3 2 2 VESA Wall Mount Bracket LA 106 The HMI device can be installed on a desk with the stand You can purchase desk stand as an optional accessory Model Name LA 106 Part Number 9B000000...

Page 87: ...USER MANUAL CHAPTER 6 MOUNTING 73 15 S SERIES HMI Dimensions...

Page 88: ...me PCFW V2 Part Number 99K000A00006 Mounting Instruction 1 Attach one part of the mounting bracket to the device fix the bezel with Philips M4x5 screws 2 Insert the iron box into the wall and fasten P...

Page 89: ...USER MANUAL CHAPTER 6 MOUNTING 75 15 S SERIES HMI Dimensions...

Page 90: ...USER MANUAL CHAPTER 7 TECHNICAL SUPPORT 15 S SERIES HMI 76 Technical Support This chapter includes Technical Support and Software Development Kit SDK...

Page 91: ...I Item Type Description 1 SDK Digital I O SDK 2 SDK Watchdog SDK 3 Porting Guide LED Light Bar Porting Guide 4 Porting Guide RFID Porting Guide 5 Utility Watchdog Utility Please find the SDK file in U...

Page 92: ...___________________ ________________________________________________________________________ ________________________________________________________________________ __________________________________...

Page 93: ...USER MANUAL APPENDIX A PRODUCT SPECIFICATIONS 79 15 S SERIES HMI PRODUCT SPECIFICATIONS This section includes product specifications Appendix...

Page 94: ...tem CPU Intel Celeron Bay Trail M N2930 1 83GHz System Chipset Intel ATOM SoC Integrated Memory 2GB DDR3L 1066 1333 SO DIMM Optional 4GB Storage 32 64 128 GB mSATA SSD Ethernet Dual Intel WG82574L GbE...

Page 95: ...t Bar Optional RFID Reader HF RFID Reader Optional Power Management Power Input 12V DC Power Consumption 23W Power over Ethernet Power Device PD follows IEEE 802 3at 25 Watt Mechanical Specifications...

Page 96: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District New Taipei City 24158 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com...

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